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Stuttering tivo...
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Posted by: rhenson

I've got a tivo (series one - Philips HRD 212) with a Maxtor 60 gig upgrade. It's been running fine for a year and a half now, but over the past few months(not sure exactly when it started) has started stuttering. It has gotten to where we can not watch a show with out it messing up in spots. The video/audio sort of sticks - I fast forward or rewind and it sticks as well - once it gets out of the spot that has the issue the show continues just fine.

I've verified that the temp is within range.

I just opened the system up and ran maxtor's powermax on both drives with the following results:

Installation Confirmation
Original Drive: passed
New Drive: passed, but noted 'BIOS Extension Support' as Failed in Yellow text.

Basic Quick
Original Drive: passed
New Drive: passed

Advanced Test
Original Drive: passed
New Drive: passed

Burn In Test (2 passes)
Original Drive: passed
New Drive: passed

I was really expecting some bad sector information. Can anyone tell me if the failed BIOS Extension Support on the B drive is the issue, and if it can be corrected?

If not does anyone have any other ideas - this is really driving me and my wife crazy!

Thanks for all the great help!
Ritchy

Posted by: Robert S

DiskSpeed32

Posted by: weaknees

PowerMax frequently shows that drives are OK while those same drives cause problems in TiVos. The tests just aren't as strenuous as the testing program that Robert S mentioned above.

In any event, you should try a new drive and see what happens - it's pretty likely that'll take care of the problems. Most likely, it's the original drive, but it could be the new one.

Michael

Posted by: Joe Party

I had the same problem with a stuttering Tivo. I had just recently fixed a buddy's when his original Quantum died on him. I figured my had the same problem. Turned out to be my 80GB Maxtor. Good news is, I replaced the 80GB and orginal 30GB onto a brand new 120gb. And the better news is, the 80GB was still under warranty for 1 more month. So, I sent it to Maxtor, and they are supposed to send me a new one at no charge. I've had the drive for over two years. I think this is the first time that someting has actually worked out in my favor. :) :)

My 80GB did show up with errors using powermax during the advanced test.

Joe Party

Posted by: Robert S

The standard diagnostics seem to catch bad blocks pretty reliably, but more commonly the disk fails without developing bad blocks (I think it just generates random read errors that the controller corrects with a retry, but too late for the TiVo) and diagnostics doesn't catch those.