TiVo Community Forums Archives - HELP Sony T60 stuck on Acquiring Information

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HELP Sony T60 stuck on Acquiring Information
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Posted by: krazy

I need help fixing my Tivo that died on me, one day it worked, the next it stopped receiving live TV. Upon startup it gets to "Last step : Acquiring Information from the satellite"
and it wont get past 0%

I can get to all the menus and stuff, but I cant get live TV. I can also get to the guided setup where I also run into this problem after I check the signal on each transponder. The next page lists:
"Checking the satellite dish setup based on your dish type (Round)..."

Results in the error of:
"Satellite 101° (A): not detected"

Heres some info that I have:

- Sony T60 with version 2.5 (Also tried 2.5.2 and 3.1)
- Round dual-lnb dish.
- Other DTV recievers work on the same cord and dish.
- Receive 90%+ signal on all transponders. Expect: 30&34 have about 55% signal. 18, 26, & 28 have 0% signal (All transponders are very close to my regular unit.)

PM me if you can think of anything that would help me solve my problem. If this requires parts I would be willing to pay for them. Or maybe someone can point me to a repair shop somewhere. Please let me know.

Thanks!

Posted by: tivoupgrade

Are both tuners in your T-60 enabled? If not... Are you sure your Sat feed is plugged into the correct input on the back of the unit?

Posted by: weaknees

This may be a new version of the "28%" problem that's been floating around for a while. Another forum member posted about it and we successfully got them through with the same set of steps. See here:

http://www.tivocommunity.com/tivo-v...712#post1623712

Michael