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pre-order
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Posted by: Kamakzie

I got my confirmation on Saturday pretty quick.

Posted by: jautor

quote:
Originally posted by jenfavre
Sorry for the basic question, but I really know very little about how all this stuff works. I'm just happy when it does.

I'm having the dtv HDTV package installed tomorrow mostly for the Superbowl but in part to get a jump on what hardware will be required once the HD tivo comes out. If I preorder the HD tivo, will I just be able to plug it in with what I get out of this HDTV installation? Or will I require any other type of installation?

thanks!

Ask them to run 2 satellite feeds to wherever you'll be (eventually) putting the HD-DirecTiVo. I'd just tell them you're going to get one, they'll probably understand... You'll need that to run both pairs of sat tuners, plus the separate OTA antenna feed (total of 3 coax cables to that location is the ideal).

They may use diplexors to combine the OTA antenna feed with the sat line - if they're running lines anyway, ask them to run it separately. While the diplexors work, there have been reports of signal loss on the OTA side when using them. Dedicated lines are always better if that's an available option (do it if there's little or no cost to add them).

Jeff

Posted by: gcawad

quote:
Originally posted by gbubar
DTV Tivo Dealer (Robert), any idea when we can expect our confirmation email? I know you guys are busy, but I just want to be on the lookout for it...Thanks in advance.

I ordered one Sunday AM and one Monday; both confirmations came immediately.

Posted by: wilsonc

quote:
Originally posted by subcook
I and many others preordered our HDVR2's (not HDTiVo's) from circuit city. They might do it eventually, but have not made the announcement yet.

Andrew

Was there every an announcement for the pre-ordering of the HDVR2? I did not think there was. I thought someone had them look up the manufacture code of Hughes Network Systems (HNS) in their system and found the item that way and placed a pre-order on it. Would that not work for the HD-Tivo?

Posted by: FourDoor

quote:
Originally posted by wilsonc
Was there every an announcement for the pre-ordering of the HDVR2? I did not think there was. I thought someone had them look up the manufacture code of Hughes Network Systems (HNS) in their system and found the item that way and placed a pre-order on it. Would that not work for the HD-Tivo?

I believe that is what had happened. Some eager DTivo users started bugging circuit city sales reps to look up the model # and started pre-ordering that way before any announcement. I'm going to go ahead and wait another 2 weeks to see what kind of other offers or *price mistakes* show up with stores before placing my pre-order. :D

Remember that Circuit City will Price Match any B&M competitor price at 110%....

Posted by: David Scavo

I tried very hard to resist, but I am in with a $100 deposit.

Posted by: randyth

There must be something wrong with my browser. The only way I could exit VE's HD-DVR250 pre-order web page was to click on Add to Cart. ;-)

Posted by: SteveHoltam

I would pre-order through VE, but both my wife and myself are not allowed to have stuff shipped to work and I'd rather not have it sit on my doorstep all day :-(

Steve

Posted by: borghe

fedex doesn't leave stuff on the doorstep and in cases like this neither does ups.. you shouldn't worry if that was your only reason for not pre-ordering.

Posted by: Kamakzie

Take the delivery day off. Treat it like a holiday. :)

Posted by: dswallow

quote:
Originally posted by borghe
fedex doesn't leave stuff on the doorstep and in cases like this neither does ups.. you shouldn't worry if that was your only reason for not pre-ordering.

Have them mark the package for FedEx as hold-at-depot, then pick it up on your way home. FedEx Ground also offers some evening delivery and specific-time-period delivery options.

Posted by: PJO1966

UPS always leaves packages on my doorstep. They have never once hit the doorbell. It all depends on the driver.

Posted by: MikeSRC

As someone who does a lot of FedEx shipping, I can tell you that FedEX or UPS Ground will usually leave the package at the door unless a signature requirement has been added. FedEx Express (any type) requires a signature and will not leave the package unless you execute a release. They must attempt delivery once before you can get them to hold it at the FedEx facility for pickup. FedEx Ground does have time specific delivery options, but it must be done by the shipper and there's an extra change for it.

Posted by: DTV TiVo Dealer

quote:
Originally posted by randyth
There must be something wrong with my browser. The only way I could exit VE's HD-DVR250 pre-order web page was to click on Add to Cart. ;-)

Now that's an aggressive closing technique I would like to master.

Only kidding.

Posted by: jdk

quote:
Originally posted by gbubar
DTV Tivo Dealer (Robert), any idea when we can expect our confirmation email? I know you guys are busy, but I just want to be on the lookout for it...Thanks in advance.

Mine came immediately, but the spam filter (yahoo) marked it as spam, for some reason.

If you have any kind of spam filter - check your filtered mail.

Posted by: dswallow

quote:
Originally posted by MikeSRC
They must attempt delivery once before you can get them to hold it at the FedEx facility for pickup.

There is a selection on the waybill for having it held at the FedEx facility for pickup. No other delivery attempt is necessary. Here's a description of the "Hold at FedEx" service and how to use it: http://www.fedex.com/us/services/ex...rvopt/hold.html

Posted by: MikeSRC

True Doug, but as you mentioned in your original post, the shipper needs to set it up that way. Even then, they may still ignore it and attempt delivery. Nonetheless, selecting an Express service is your best (and often only) way to get your package without being at the delivery address.

In any event, I put my order in this morning. :up:

Posted by: dswallow

quote:
Originally posted by MikeSRC
True Doug, but as you mentioned in your original post, the shipper needs to set it up that way. Even then, they may still ignore it and attempt delivery. Nonetheless, selecting an Express service is your best (and often only) way to get your package without being at the delivery address.

In any event, I put my order in this morning. :up:

No, they can't ignore and attempt delivery because you put the FedEx location you want to pick up at as the destination address. ;)

Posted by: MikeSRC

I think we agree here, Doug. The point I'm trying to make is that you need to put the address of the FedEx station near you as the "Ship To" address when you order, or better yet, just do a phone order to make sure that happens. Simply asking the shipper to mark the package "Hold at FedEx station", even with an address for that station, may not work if there's another address on the shipping label.

More importantly, what's the total preorder so far? :D

Posted by: Dexter1

How many as of tuesday morning?

Posted by: jeffshome

Ordered mine -- the $100 discount was used up by me wanting FedEx overnight delivery ($75).

Posted by: Alexander

Anyone have any knowledge about what the actual street price is going to be the first few weeks? The only thing we know right now is that the average dealer's cost is "way over" $700. I'm interpreting that to mean that we're unlikely to see it for sale under $799, but what about the potential of other places offering it in the $800-$900 range?

I feel like there's also a possibility that some people will find a way to work their retention points and get a deal from DirecTV.

Posted by: RK7

I got in Saturday morning. Seems like a good deal.

Posted by: MikeSRC

quote:
Originally posted by Alexander
Anyone have any knowledge about what the actual street price is going to be the first few weeks?

Unlike other DirecTv products, Hughes receivers are only available from DirecTv dealers, so there won't be the wide distribution you see with the Sony and Philips branded products. I imagine you'll eventually see lower prices as more product hits the market, but I don't think this model will be below $800. Also, when I spoke to DirecTv at CES, they said they had no plans to offer any incentive deals for the HD Tivo like they do with other products. As a reference, the HD STBs we all currently use to receive DirecTv HD broadcasts maintained a high price level for almost a year after they were released. Unfortunately, being an early adopter usually means that you can't worry about price. :(

Posted by: borghe

and to be honest, I doubt customer retention will work any additional magic on this than anything else they do... you might get the monthly break or or credit on service that they usually hand out, but if you are wondering if the Tivo out of pocket will cost you less than $900, you may be dreaming.

Posted by: jeffden

Ordered yesterday and received the email first thing this morning. Should be a great day in April to take the day off and wait for the fed Ex driver.

certainly more anticipation than Christmas morning ( unless you are 5 or 6 years old ).

Jeff

Posted by: btwyx

My credit card just got charged the $100 deposit, twice.

To be fair, it also got a credit as well, but it took my brain a little while to work out why I had "Loan Adjustment VALUE ELECTRONICS.COM 800-789-5050 NY" on my online statement this morning. (Its too early on this side of the world.)

Posted by: MeanGreen09

I'm in!!! Just wonder if I made the 300 cutoff...

Posted by: MCodanti

quote:
Originally posted by borghe
fedex doesn't leave stuff on the doorstep and in cases like this neither does ups.. you shouldn't worry if that was your only reason for not pre-ordering.

I have had UPS leave a overnight package insured for $10,000 on my door step TWICE. Luckily I got both packages, but it sure would have been tempting to file a lost claim since they didn't get a signature...

Posted by: quiddich

I'm in -- maybe they'll have the "acquiring data" bug fixed by then....

(BTW, I had to call to place the order, because the online form wouldn't accept an e-mail address ending in ".us")

Posted by: Marco

quote:
Originally posted by David Scavo
I tried very hard to resist, but I am in ...

Ditto.
Couldn't. Fight. Hi. Def. UMF.

Masters in HD - yum! (fingers crossed)
Stanley Cup Finals in HD - yeah baby. THAT feels like a sure bet. :)

Posted by: kwerner

quote:
Originally posted by MCodanti
I have had UPS leave a overnight package insured for $10,000 on my door step TWICE. Luckily I got both packages, but it sure would have been tempting to file a lost claim since they didn't get a signature...

(1) I don't think UPS requires a signature to deliver next day air packages. (2) The driver doesn't know how much the package was insured for.

If it's something that valuable, you can probably request an extra service (for more money) that will require a signature for delivery. The shipper will likely have to do this though. http://www.ups.com/content/us/en/re...s/delivery.html

Posted by: HiDefHusker

I took the plunge and preordered. Yippee! :D

Posted by: dswallow

I'm impressed we're seeing so many new posters in this thread talking of their pre-order of the DirecTV HD DVR. Welcome! :)

Posted by: HiDefHusker

quote:
Originally posted by dswallow
I'm impressed we're seeing so many new posters in this thread talking of their pre-order of the DirecTV HD DVR. Welcome! :)

Thanks! I'm switching from cable and ReplayTV. I'm tired of waiting for HD+PVR, so I'm defecting to the competition. Of course that means having to learn the Tivo way and, more importantly, teaching it to my wife. :D

BTW, I pre-ordered from Robert at VE.

Posted by: mercurial

quote:
Originally posted by HiDefHusker
Of course that means having to learn the Tivo way and, more importantly, teaching it to my wife.

Actually, it's pretty easy. My wife is not a very high tech person and she adds/modifies/juggles season passes all the time. Of course part of the simplicity is the interface- a good remote like the Pronto's really can tie it together. I just got the $99 HD dish/receiver upgrade installed to be "HD TiVo ready" and she's really taken to it and how to switch between the SD TiVo and the new HD STB. I don't think that would have been possible without the good ole TSU-3000... :)

Posted by: HiDefHusker

quote:
Originally posted by mercurial
Actually, it's pretty easy. My wife is not a very high tech person and she adds/modifies/juggles season passes all the time. Of course part of the simplicity is the interface- a good remote like the Pronto's really can tie it together. I just got the $99 HD dish/receiver upgrade installed to be "HD TiVo ready" and she's really taken to it and how to switch between the SD TiVo and the new HD STB. I don't think that would have been possible without the good ole TSU-3000... :)

I have a Pronto. Do you care to share your CCF file? :)

Posted by: mercurial

quote:
Originally posted by HiDefHusker
I have a Pronto. Do you care to share your CCF file? :)

Sure, PM me and I'll email it along with the "gallery" I used to create it. If you haven't found it already, Remote Central is a great resource for the Pronto and many other programmable remote controls.

The only thing I haven't added in yet is controls for my X-10 lighting system but then again, I haven't finished installing all my X-10 modules.... Time, time? Why is there never enough time...

Posted by: jjmpeters

I just pre-ordered from VE after working up my justifcation....

I got a $1000 rebate from Pioneer when I bought my Pro730 HD set so I'll just use that. Of course I've already spent that money.

OK I'm hoping for a good ebay sale of my Samsung SIR-TS160 HDTV Receiver.

I guess you just have to get used to the pain of being an early adopter. I paid $700 for DirecTV when it first came out, and now they give the systems away. I also paid $600 for a TiVo when they first came out, and paid just $50 for a DirecTivo a few months ago (For my exercise room).

Bottom line is I really want to watch in High Def, but can't live without the convenience of TiVo. Now we just have to wait for more HD programming and channels.

I'll be anxiously awaiting the first reports of adding additional storage to this unit, which I'll be considering once the 90 day warranty is up. You can get a good deal these days on 250GB drives (<$150), but I'd like to get something bigger.

Thanks to Value Electronics and the orginal poster!

Posted by: ericlhyman

I placed a pre-order. For the price match, would appreciate hearing of any companies offering a lower price.

Posted by: JohnTivo

quote:
Originally posted by HiDefHusker
Thanks! I'm switching from cable and ReplayTV. I'm tired of waiting for HD+PVR, so I'm defecting to the competition. Of course that means having to learn the Tivo way and, more importantly, teaching it to my wife. :D

BTW, I pre-ordered from Robert at VE.

If my wife is any indication, then your wife will have no problem learning how to TIVO.

My wife will not watch TV with commericals any more! Gosh... I get a tear in my eye thinking about it...:D

Posted by: JohnTivo

quote:
Originally posted by jjmpeters
I just pre-ordered from VE after working up my justifcation....

I got a $1000 rebate from Pioneer when I bought my Pro730 HD set so I'll just use that. Of course I've already spent that money.

OK I'm hoping for a good ebay sale of my Samsung SIR-TS160 HDTV Receiver.

I guess you just have to get used to the pain of being an early adopter. I paid $700 for DirecTV when it first came out, and now they give the systems away. I also paid $600 for a TiVo when they first came out, and paid just $50 for a DirecTivo a few months ago (For my exercise room).

Bottom line is I really want to watch in High Def, but can't live without the convenience of TiVo. Now we just have to wait for more HD programming and channels.

I'll be anxiously awaiting the first reports of adding additional storage to this unit, which I'll be considering once the 90 day warranty is up. You can get a good deal these days on 250GB drives (<$150), but I'd like to get something bigger.

Thanks to Value Electronics and the orginal poster!

Currently, there is only one drive on the market bigger than 250GB... it is a maxtor 300GB. It is a 5400 RPM model with an ATA interface. The question that has not been answered yet is whether or not the HD DirecTivo will have a SATA or ATA interface. If it is SATA, then does it have 2 ports or just 1... If it is 1, then our upgrade paths are going to be very very limited.

Posted by: tremor_f

I've seen the drive-interface question answered elsewhere multiple times. Here's what I've read:

* parallel ATA interface (every penny counts in consumer electronics!)
* factory bracket accomodates one drive only
* room in case for add-on bracket
* unknown whether power supply has enough juice to handle the startup current requirements of two drives; a power sequencer may be required

IMHO, upgrading the HD-DVR250 is going to be *exactly* like upgrading the HDVR2, since they're based on the same packaging.

-T.

Posted by: rogo

Definitely parallel ATA.

Posted by: mercurial

quote:
Originally posted by JohnTivo
If my wife is any indication, then your wife will have no problem learning how to TIVO.

My wife will not watch TV with commericals any more! Gosh... I get a tear in my eye thinking about it...:D

Same here. We watched Angel (one of her favorites) in HD for the first time last night. She said the picture was great but it almost wasn't worth it having to sit through the commercials...

Posted by: Starrbuck

quote:
Originally posted by PJO1966
UPS always leaves packages on my doorstep. They have never once hit the doorbell. It all depends on the driver.

Mine usually hits the bell and drops off the package. By the time I get to the door, he's in the truck, starting it up and waving goodbye at me.

Posted by: paulj

Good Guys is extending their 10% off any single item or 3 years no interest sale through this weekend. I doubt that it will go beyond that though, too close to Superbowl! As of last night they had an open order for 1000 units, they were expecting 120 in their first shipment and about 30 had been pre-ordered. They do require a 50% deposit, but if this is on the 3 year plan that's not much.

paul

Posted by: pkscout

quote:
Originally posted by paulj
Good Guys is extending their 10% off any single item or 3 years no interest sale through this weekend. I doubt that it will go beyond that though, too close to Superbowl! As of last night they had an open order for 1000 units, they were expecting 120 in their first shipment and about 30 had been pre-ordered. They do require a 50% deposit, but if this is on the 3 year plan that's not much.

OK, that's kind of funny saying they have 1000 on order but are only expecting 120. Their computer may as well show that they have a kagillion on order for all it matters. Good thing only 30 folks have pre-ordered from them. I'd be a bit ticked if I put down 50% only to find out I was the 121st person in the list when the CSR said they had 1000 on order.

Posted by: jb007

quote:
Originally posted by paulj
Good Guys is extending their 10% off any single item or 3 years no interest sale through this weekend. I doubt that it will go beyond that though, too close to Superbowl! As of last night they had an open order for 1000 units, they were expecting 120 in their first shipment and about 30 had been pre-ordered. They do require a 50% deposit, but if this is on the 3 year plan that's not much.

paul

When I spoke with my salesman there last Friday, he told me there were 112 already pre-ordered. Hmm.

Posted by: aejanis

Just placed my order...hope that I made it in the first batch!

Posted by: MCodanti

quote:
Originally posted by jb007
When I spoke with my salesman there last Friday, he told me there were 112 already pre-ordered. Hmm.

When I pre-ordered one on Saturday, I made a bet (no money) with the rep on how many pre-orders there would be. I said 15, he said 50. When he went in and checked the system clearly showed 13. I placed my pre-order making me number 14. He said that was a national number, and it showed that there were expecting a 1000 of them.

So my Good Guys in Portland, OR appear to agree with PaulJ, but I don't know where he is, maybe they keep the east coast and the west coast separate.

Posted by: aaronwt

Any idea when the second batch might come in. I preordered from VE this morning, but I'm probably far down on the list, since they have be taking preorders for a week.

Posted by: donuts73

So I'm going to ask a lot of questions and hopefully they won't sound too remedial. You know what they say...there are no dumb questions...and hopefully you don't mind them in this thread...they all relate b/c we are about to get in at VE on the pre-order.

OK - Can someone help me "wire my house". Currently I have a Triple LNB dish with 3 lines running out:

2 go my great room to my big screen Mitsu via my Phillips DSR 7000 2-tuner Tivo
1 go to my bedroom to a regular directv box and regular tv

I also have a Terk antenna to pick up OTA HD which works great for CBS, ABC, and NBC - my Mitsu has the HD decoder built in.

We are going to pre-order or order regularly the new HD Tivo. We've been avid readers of this forum just waiting and waiting as the rest of us have. We have another Tivo connected to our Cable TV feed, plus an HD VCR hooked via Firewire to our Mitsu - so as you can see - we're big recording fans and have had the opportunity to record in HD for well over a year - and its NICE - but its not HD Tivo...

Where I'd like to go is this:

Keep both the Phillips 2 tuner Tivo and add the new Hughes HD Tivo all connected to the Mitsu - so I would need 4 lines total coming in from the dish - plus of course I have the OTA Antenna which works great in my location. Doing this means I can record 4 things from Directv at once...plus one with my other Tivo hooked to cable.

I'd also like a 2nd line moved up to my bedroom so when/if I move the non-HD tivo upstairs, I can record using 2 inputs upstairs.

I'd also like at least 2, if not 3 new rooms wired for just regular Directv reception (guest bedroom, another living room).

How would you suggest I go about this getting the most bang for my buck? Can I get these extra lines "dropped" as a part of my purchase of the HD Tivo?

Instead, I have thought about trying to get the $99 deal for a regular HD receiver until April - I have been at Directv for less than a year now, so not sure how that will work. But my thought was to get them to come wire that and then I could plug n play the HD Tivo when it came, effectively leaving me with an extra HD Directv box to save or sell. I am really anxious to get back to having ESPN HD (we did have HD via cable before moving to Directv). I know it would be such a short time for that box, and that's my concern.

One last thing - when I got my dish originally I was told I can only run 4 lines out from the dish - is that a load of BS or is that true? I am reading its not true at all.

Does my question make sense? Can anyone suggest how to get ready for all of this at once, or should I do it piecemeal? And FYI...to boot, saw the ad today that Directv has launched CBS HD service for Baltimore - my area - so if I were to get an HD box now I can get CBS HD - although I do get it via OTA just fine anyways...

Thanks!

Posted by: mx6bfast

What you will first need is a multiswitch if you don't have one already. you will need at least a 5x8 (4 satellite inputs & 1 OTA, 8 lines out) to start. but since you will be having so many lines, you might want to get a 5x16. You can only run 4 lines out of the dish, thats where they multiswitch takes control. You said you have 3 lines coming out of the dish now, tell the installer that you need the 4th coming from it. If it was the same company that installed that dish before, they should do it for free.

As far as the other rooms being wired, you will have to talk that over with your installer. The D* deals are for standard installation only, and you want custom.

Posted by: jdk

I'd like to request that people _try_ to stay on topic for threads...

This forum is starting to ramble quite a bit, where each thread covers a variety of subjects, often overlapping each other. Its going to be difficult for people to find information in the future...

I don't wish to quash all banter and discussion on the forums, but if you have a question that obviously doesn't apply to the subject of the thread - please start a new thread. That way, others will be more likely to help you, and others will more likely to be able to find your questions and answers in the future.

Thanks..

Posted by: CrashX

Just placed my order today. Figured with the $100 discount, coupled with the fact that I can get at LEAST a couple hundred for my SAT-T60 and at LEAST a couple hundred for the HD receiver that is currently on the way from the $99 deal, then I will be so far ahead in savings I'd be stupid not to do it.

BTW, what are we up to now on preoders?

Posted by: vidiot

Got my pre-order in! Can't wait, April is so far away!

Posted by: hoby

Hrm... I am wondering where the pre-orders stand right about now? :)

Posted by: Jim Skripchuk

Wondering also, DTV Tivo Dealer (Robert) hasn't posted in a few days, Hmmm??

Posted by: richierich

mx6bfast may have misled you a bit. Your receiver tells the multi-switch which of the four sets of signals it needs (depending on which channel you tune to) by sending:
(1) 13VDC and no 22kHz for odds SAT-A
(2) 18VDC and no 22kHz for evens SAT-A
(3) 13VDC and 22KHZ for odds SAT-B
(4) 18VDC and 22KHZ for evens SAT-B+C
to the multi-switch.
The multi-switch recognizes which set of signals the receiver wants by the value of the DC voltage and the presence or absence of the 22KHz.
So you will feed the four lines above plus the OTA to the multiswitch. They are not the same 4 possible feeds out of the current multiswitch from your satellite.

Posted by: vidiot

Well I just got a call from someone at Value Electronics to confirm an accessory I bought with the HD TiVo, anyways, they didn't say anything about me *not* making the cut off, so I take that as a good sign.

But I wouldn't delay...

Posted by: DTV TiVo Dealer

quote:
Originally posted by Jim Skripchuk
Wondering also, DTV Tivo Dealer (Robert) hasn't posted in a few days, Hmmm??

Posted by: Jim Skripchuk

I'm sorry Robert, I meant this thread. It seems some of us anxious types were wondering if we made the initial batch and a few were wondering (at least three) over the last couple of days what the pre-order count has reached.

I figured your were probably buried in pre-order invoicing :) :)

Posted by: bilbomims

I just pre-ordered from Value Electronics and received the confirmation email, but the pre-order page says the order is still being verified. I hope I made the initial batch.

Posted by: DTV TiVo Dealer

Sorry Jim, didn't mean to be cheeky.

We get orders in several different venues so I don't have an exact count. It looks like we're close to our allocation.

I have called Hughes this afternoon to see if we can get more, but I will not have an answer until possibly tomorrow or at the latest Monday.

Please continue to place orders so I can give the factory a projected actual quantity we need.

Posted by: paulj

quote:
OK, that's kind of funny saying they have 1000 on order but are only expecting 120.

Sorry, I'll rephrase this so you can understand it better. They have 1000 on order and are expecting 120 in their first shipment. Obviously Hughes is not going to send them all 1000 in the first shipment.

paul

Posted by: jb007

quote:
Originally posted by paulj
Sorry, I'll rephrase this so you can understand it better. They have 1000 on order and are expecting 120 in their first shipment. Obviously Hughes is not going to send them all 1000 in the first shipment.

paul

Wow, you mean to tell me a large electronics dealer (GG) with retail stores in several states, that sells a lot of DirecTV systems and TiVos is going to receive less than half of the initial allotment (120) that Value Electronics receives (300), when it has placed an initial order for 1,000? Doesn't sound right to me. :confused:

Posted by: dswallow

quote:
Originally posted by jb007
Wow, you mean to tell me a large electronics dealer (GG) with retail stores in several states, that sells a lot of DirecTV systems and TiVos is going to receive less than half of the initial allotment (120) that Value Electronics receives (300), when it has placed an initial order for 1,000? Doesn't sound right to me. :confused:

I can place a "blanket order" for a given quantity, guaranteeing the manufacturer I will buy that many over a specific period of time in order to gain a price break available at such a quantity. Then I release quantities of that blanket order with specific purchase orders. If I fail to purchase that quantity by the end of the specified period, I will owe some sort of penalty, usually the difference if I'd only ordered that number in the first place, but possibly some additional monies, depending on the terms of the contract.

Posted by: jb007

quote:
Originally posted by dswallow
I can place a "blanket order" for a given quantity, guaranteeing the manufacturer I will buy that many over a specific period of time in order to gain a price break available at such a quantity. Then I release quantities of that blanket order with specific purchase orders. If I fail to purchase that quantity by the end of the specified period, I will owe some sort of penalty, usually the difference if I'd only ordered that number in the first place, but possibly some additional monies, depending on the terms of the contract.

OK, but GG has 71 stores in four states. Let's say each store receives an initial quantity of just 5 units. If my math is correct, that's over 350 units right there, not even taking into account the number of pre-orders GG takes for units that will already be spoken for.

It still doesn't sound right to me. But then again, I'm just hypothesizing :cool:

Posted by: klimekt

I just called ValueElectronics to find out if they have reached the 350 mark yet and they were not able to tell me the current count?
I'm not preordering until I'm sure I in the first 350.
How about an update on the current count?
Thanks,
Tomasz

Posted by: DTV TiVo Dealer

quote:
Originally posted by DTV TiVo Dealer
We get orders in several different venues so I don't have an exact count. It looks like we're close to our allocation.

I have called Hughes this afternoon to see if we can get more, but I will not have an answer until possibly tomorrow or at the latest Monday.

Please continue to place orders so I can give the factory a projected actual quantity we need.

As of this moment, this is the best information I can offer. By not placing your order you do not get on the priority list. I will post more information as it becomes available.

Posted by: richierich

I can't believe people are attacking or questioning Robert from Value Electronics when I asked several times in the AVS Forum if we could as loyal forum members who support Tivo be allowed to pre-order and get some kind of savings or discount and lo and behold Robert appears and does us a favor and some of us are questioning him, wondering where he has been, how can he get 350 units. It doesn't bode well or make sense. Be thankful that you have someone who is allowing you to make an early pre-order and get a discount in return for a small sincerity deposit. I talked to Hinsdale (Bill) and he didn't even know about this opportunity. I'm thrilled that I got to pre-order and that I will probably have a unit in my home theater system for The MASTERS golf tournament.

Posted by: Starrbuck

quote:
Originally posted by richierich
I can't believe people are attacking or questioning Robert from Value Electronics...

It's just trolls trying to get a rise out of people. They are best ignored.

Robert and VE treated me wonderfully! The morning I found out about the offer, I sent an email to ask how many orders had been taken and Robert called me back personally to talk to me about it. I was impressed with their customer service and ended up submitting the pre-order that afternoon.

We are damn lucky to have someone like Robert going to the extra trouble to facilitate this pre-order offer. He's got my business from now on!

Posted by: DTV TiVo Dealer

I fully understand that everyone's emotions are high because this is a very important product to all of us.

Posted by: ebonovic

What does Robert gain by telling us false information?
He has nothing gain, but a lot to lose.

Web based companies build and gain trust from forums like Tivocommunity and AVS. One or two bad experiences, and they get posted can kill a web company like this, or seriously hurt it.

Plus with over 170 pre-orders from people that frequent this forum (see the Poll thread on Pre-Orders), that is a HUGH number of people that will not recommend VE if Robert was not being truthfull. (We are aware that things can happen that ouf VE's control).

Plus with a good number of pre-orders coming from people with over 1,000 post on this forum board.... It is safe to say, that we trust VE and Robert as they have given us no indication not to.

I purchase my HD SAT-520 reciever from them and could not have been happier with it, and I actualy think I worked with Robert him self on that order...

I think it is great that members of these smaller web-based companies frequent the boards, they know what we want and how we want to be treated... Rather then BB and CC who are just in it for the buck... and could care less about the knowledgable customer.

Robert: My pre-order number was: 423AB6R2290-B; and you can apply that extra $300 credit for this post there.... ;) just keep it on the hush-hush

Posted by: Y0SHI

I don't exactly see anyone "attacking" or even questioning Robert. Klimekt was just curious if he could get an updated count. Even if Robert did have the information I don't think it would be wise for him to post it. Just look at Klimekt's comment, "I'm not preordering until I'm sure I in the first 350."

Also, from my understanding there were only going to be 350 orders taken. Theoretically, that means if my order goes through I'm in the first 350, correct? (I ordered early in the week so I'm not too worried about it).

Thanks again Robert! You're a great asset to the Tivo & AVS forums.

Posted by: Kamakzie

I am not worried. I know I will get my HD tivo as soon as possible.

Posted by: CamDLux

I am not sure what I think I may gain by my continued reading of this thread but I still do...(this same kind of junk happened with the HDVR2). Idiots and naysayers actually wouldn't believe Robert had quantity until he photographed the stupid unit!

The guy is legit...he has proven himself time and time again! What Robert does...sells and delivers products at great prices, immediately replaces DOAs, communicates openly, and stands behind his word! FIND THAT AT CC, BB, Tweeter, or GG!

I can't wait to get my HD Tivo from VE!

Posted by: dswallow

Hey everyone, remember this: part of the deal is that you can cancel your order if you can get the DirecTV HD DVR elsewhere before it ships from VE.

So it doesn't REALLY matter if you're in the first 350 or not; maybe he's able to work getting more in that first shipment, but if not, it's not like you're stuck waiting for it coming from VE if it happens you can find it elsewhere.

Posted by: Kamakzie

For one thing I doubt Tivocommunity or AVSforum would have him as a sponsor if he isn't trustworthy.

Posted by: chriscic

It's goodguys.com you guys are talking about, right? Or is there another Good Guys?

I just called and the salesperson scoffed and said they never have and never will take preorders. Could someone please point me in the right direction? Thanks!
-Chris

Posted by: btwyx

quote:
Originally posted by chriscic
It's goodguys.com you guys are talking about, right? Or is there another Good Guys?

I just called and the salesperson scoffed and said they never have and never will take preorders. Could someone please point me in the right direction? Thanks!
-Chris

Is there any reason you don't want to take Value Electronics <http://www.valueelectronics.com/avsTC.htm> up on their offer?

Posted by: Starrbuck

quote:
Originally posted by Y0SHI
I don't exactly see anyone "attacking" or even questioning Robert.

Someone did post a message recently with a bad tone. It suggested that Robert was doing something subversive by not posting lately. Robert quickly showed links to several of his recent messages.

Posted by: PJO1966

I believe the Good Guys they are referring to are the B&M stores and not the website. They are two different entities.

I ordered from Robert with no hesitation.

Posted by: Cudahy

I'm going to Good Guys(4 miles from here)now to try to preorder. The only reason is the convenience of insurance and replacability. I assume it will be available at the same time(give or take a day).

Posted by: chriscic

ValueElectronics has already made a favorable impression on me; however, at this point my guess is that I'd be too far down the list to get a unit in a timely manner. I doubt they'll get 300 units in the first day; more likely they'll trickle in over a period of weeks.

I'm trying to find somewhere I can in high on the list : )

Posted by: dswallow

quote:
Originally posted by chriscic
ValueElectronics has already made a favorable impression on me; however, at this point my guess is that I'd be too far down the list to get a unit in a timely manner. I doubt they'll get 300 units in the first day; more likely they'll trickle in over a period of weeks.

I'm trying to find somewhere I can in high on the list : )

Value Electronics offer is that if you can get the unit earlier someplace else, they'll refund your deposit/cancel your order, so you really don't lose much if anything.

Posted by: jb007

quote:
Originally posted by Cudahy
I'm going to Good Guys(4 miles from here)now to try to preorder. The only reason is the convenience of insurance and replacability. I assume it will be available at the same time(give or take a day).

Good Guys quoted $75 for a 3 year replacement warranty and $100 for a 5 year replacement warranty.

Posted by: chriscic

quote:
Originally posted by dswallow
Value Electronics offer is that if you can get the unit earlier someplace else, they'll refund your deposit/cancel your order, so you really don't lose much if anything.

Doh! That's what I get for not reading all the details all the way through; I didn't realize that. I went ahead and placed the preorder. Darnit, I would have done so on Sunday if I'd realized...

Oh well, no risk, and Robert seems like a reputable guy. If I can get it someplace else sooner I'll just get my deposit back (but hoping to give my business to VE).

I also went with the overnight shipping, by the way. UPS stinks here in Chicago, and overnight FedEx was only $20 more than 2nd day : )

Thanks Doug for the info!
-Chris

Posted by: Jim Skripchuk

quote:
Originally posted by Starrbuck
Someone did post a message recently with a bad tone. It suggested that Robert was doing something subversive by not posting lately. Robert quickly showed links to several of his recent messages.

Guys,

I am the one that posted the so called message with the so called "bad tone".

I am sorry if it came off that way. As you scroll back and look, I was responding to the following post:

POST #

I am wondering where the pre-orders stand right about now?

POST #258 | Report this post to a moderator | IP: Logged

Yesterday 05:36 PM

Subject:
Message:
Wondering also, DTV Tivo Dealer (Robert) hasn't posted in a few days, Hmmm??

Now I am sorry, that you took it as questioning ValueElectronics, that is not what I meant. The Hmmm?? was for the order count since Robert hasn't posted to this thread after 3 people had asked about the count.

I know he is doing us a huge favor by offering this. We are just anxious, well at least I am.

My humble apologies. Back to lurking.

Jim:confused:

Posted by: SteveHoltam

As a lurker in this thread I am also wondering about an approximate total count form Robert. Of course if he is over the limit, people may stop pre-ordering from him and go another route. So maybe it's not in his companies best business interests to possibly stop taking orders.

Robert was posting current pre-order numbers, but has not for quite awhile.

(I would order from him but I have the delivery issue that I'm not going to try and figure out.)

Steve

Posted by: DTV TiVo Dealer

We are over the 350 mark. However, we will get additional inventory to fill all of the orders that are pre-sold within the first week of production.

Hughes is in the business of delivering these units and senior management told me that in the first production, they can build as many HD-DVR250's as they have orders for.

Of course, no one knows for 100% certainly, but, I expect to get the first 300 - 350 and likely more all on the same day. The second shipment is only few days later.

Posted by: Cudahy

Just came back from pre-ordering at Good Guys. They still offer the $100 off for a pre-order. Their computer still lists 3/15 as the release date. The salesman said he's heard great things about it and is getting one the day it comes out. They've ordered 1000 and I was only the 40th preorder. He claims that it was actually ready 2 months ago but that they delayed release in order to win some product of the year award. That certainly makes it seem like they've had time to work out all the bugs.
The 5 year $100 warranty was also encouraging; they must have a lot of confidence in it.

Posted by: dr_mal

quote:
Originally posted by Cudahy
He claims that it was actually ready 2 months ago but that they delayed release in order to win some product of the year award. That certainly makes it seem like they've had time to work out all the bugs.

Well, they won an award at CES, but I don't think it makes sense to delay a product until after you've already won an award. It's my gut feeling that we'll have these as soon as they're ready. I can't see any logic in delaying the release (once they're ready).

Posted by: Starrbuck

quote:
Originally posted by Jim Skripchuk
Guys,

I am the one that posted the so called message with the so called "bad tone".

I am sorry if it came off that way.

Jim, it's generally impossible to detect someone's tone from posts on a message board, and while yours seems harmless when read in the way you intended it, I happened to read it another way, and some others obviously did too. The best way around that is to better explain what you mean from the start. Had you said, "I haven't seen any recent posts from Robert so I'm left wondering what the latest count is," I would not have interpreted that as a slam. The way you put it (to me) implied something improper was going on. I'm glad to know that wasn't what you meant.

Posted by: chriscic

quote:
Originally posted by DTV TiVo Dealer
[B
Of course, no one knows for 100% certainly, but, I expect to get the first 300 - 350 and likely more all on the same day. The second shipment is only few days later. [/B]

Ahhhh... I'm sure hoping, by my 35 years of experience in this world and being an early adopter tell me that:
1) New products in the PC/electronics industry are almost always delayed
2) The really hot new items usually trickle out initially in terms of volume

The Dish 921 is a perfect recent example of this. Hopefully though Hughes really has its act together and also decided to build up an inventory before shipping rather than send a few units out at a time.

Yep, I'm optimistic! But Lucy will probably pull the football away as always...

Posted by: dave3

Miscomunication is the foundation of 99% of disputes. Atleast that is what my lawyer claims.

Posted by: tremor_f

quote:
Originally posted by DTV TiVo Dealer
We are over the 350 mark. However, we will get additional inventory to fill all of the orders that are pre-sold within the first week of production.

Congratulations! Looks like this has been a successful promotion for you. (And yes, I got my preorder in early. :))

quote:
Of course, no one knows for 100% certainly, but, I expect to get the first 300 - 350 and likely more all on the same day. The second shipment is only few days later.

I know you're going to be busy, but it'd be great if you could post some pictures of your team working on getting a huge stack of DVR250's reshipped.

-T.

Posted by: SteveHoltam

I went and orderd mine from GG (#39) this afternoon also. The guy did tell me that each store will only be getting two or three units (one of which will go on display). The remainder of the units will be kept at the warehouses and shipped to stores that either already have orders or to stores that are selling the units they have.
He was saying due to the high cost of these units, they dont expect them to move very fast. With this system, the units wont be sitting on one stores shelves while another store needs them.

1/2 of $899 + tax paid.

Steve

Posted by: aaronwt

I'm glad I preordered from VE then. $899.99 with a $100 deposit, $15 shipping and no tax. Definitely cheaper than the GG route. I don't think there are any GGs around my area anyway.

Posted by: Cudahy

If I hadn't found out that I have a local Good Guys I would have ordered over the net.
Does Value Electronics offer the 5 year $100 warranty that Good Guys does?

Posted by: AJ500

I'm going to need a DVI-to-DVI gender changer. I'm currently using a DVI cable from my HDTV receiver to my Sony TV. I can't easily get to the back of this 240 lb. TV to replace the DVI cable.

I'll have to connect the TiVo cable to the existing cable. I think I'll still be ok on the total cable length being under the maximum DVI cable length spec.

Is this what I need?: http://www2.dvigear.com/dvgech.html

Posted by: SteveHoltam

DirecTV has a warranty plan for $7.99 a month that will cover your unit. I used it on my HD-5 and they just gave me another unit. Very simple.

For me, GG was $966 w/ tax, and VE would have been $974 w/ overnight shipping. Besides not having a reliable shipping destination, I'm secretly hoping that being on the West coast I may get my unit sooner then having it go all the way to the New York (possible weather delays?) and then back to me in California.

I guess we will all see though.

Steve

Posted by: jb007

quote:
Originally posted by SteveHoltam
DirecTV has a warranty plan for $7.99 a month that will cover your unit. I used it on my HD-5 and they just gave me another unit. Very simple.

For me, GG was $966 w/ tax, and VE would have been $974 w/ overnight shipping.

Why not just pay GG $100 for a 5 year replacement warranty vs. DirecTV $95.88 per year for the same thing?

Posted by: MisterEd

One possible reason could be because DirectTV's warranty covers ALL your equipment, wiring, dish re-aiming etc.

quote:
Originally posted by jb007
Why not just pay GG $100 for a 5 year replacement warranty vs. DirecTV $95.88 per year for the same thing?

Posted by: dswallow

quote:
Originally posted by jb007
Why not just pay GG $100 for a 5 year replacement warranty vs. DirecTV $95.88 per year for the same thing?

Because with the DirecTV offer, when you come to your senses after 3 or 4 months, you can cancel the coverage and save money.

Posted by: MCodanti

Because with the DirecTV offer you can start it once the unit fails, wait 30 days and get it fixed for $7.99. Then you can cancel it. (Did I say that out load?) :)

Posted by: SteveHoltam

quote:
Originally posted by MCodanti
Because with the DirecTV offer you can start it once the unit fails, wait 30 days and get it fixed for $7.99. Then you can cancel it. (Did I say that out load?) :)

I did this exact same thing! This was suggested to me by the CSR at Directv. It was a bummer to have to wait 30 days, but it only costed me two months of warranty (I kept it two months instead of one out of guilt though).

I doubt I could stand a month without my Tivo though...

Steve

Posted by: MCodanti

quote:
Originally posted by SteveHoltam
I doubt I could leave a month without my Tivo though...

Exactly why the B&M stores have a free 30-day 'rental' policy. :)

Posted by: Raspewtin

I talked with customer retention. I don't have service, and apparently there is no cash incentive to sign up for one. They won't even sell me a HDTV receiver at any price. I'm on the fence about signing up, but why would I sign up without any incentive whatsoever? I don't get it.

Posted by: Kamakzie

I will probably do the $7.99 deal a couple months after getting DTV. The warranty for the HD Tivo is like 90 days labor and 1 year parts. For as much as that beast costs I guess I can pay a extra $7.99

Posted by: llogan

LOL, if you're actually serious and not just joking around why would a retention department give you an offer...their purpose is to 'retain' customers, not sign up new ones. There are plenty of offers out there for new subscribers.

Posted by: pkscout

quote:
Originally posted by Raspewtin
I talked with customer retention. I don't have service, and apparently there is no cash incentive to sign up for one. They won't even sell me a HDTV receiver at any price. I'm on the fence about signing up, but why would I sign up without any incentive whatsoever? I don't get it.

Huh? Why would you be talking to customer retention if you don't have service? Or am I misunderstanding you. You can currently, as a new subscriber, get DirecTV with an HD receiver for $350 (includes the dish and installation) from someplace like Value Electronics. You could also pre-order an HDTiVo (for new customers the dish and install is included). So there are two ways to get HD from DirecTV with at least a little incentive.

In addition, I see that new subscribers can get HBO for free for 3 months (another incentive), and according to Sky Report:

quote:

As for its upcoming national offer, DirecTV will offer new customers its Total Choice with Locals package for $29.99 for the first six months of a subscription, a $60 savings.

Lots of ways to get it, a few different incentives.

Posted by: Raspewtin

I was calling customer retention purely to see if they could offer me anything dish couldn't, since customer service couldn't . They didn't offer me HBO either. They offer two junky receivers. At least let me sign up for 100 bucks. I mean what's the point of turning away new customers and saving existing ones. I'm not so attached to Tivo that I would sign up with nothing to gain besides the junky receivers that will eventually be worthless to me and the incompatible dish that will also be worthless to me.

It seems it doesn't matter who I give my initial business to since no one offers anything special. I would think at least one of them would want my business enough to try a little harder.

Expert Satellite just told me there is no reason to order a new system from him vs buying it from DirecTV. Exactly his words.

Dish Network will give a standard definition DVR for free with the 921 DVR for new installs, plus three months of all pay channels.

It's really no a brainer for most new customers - two DVRs (one HD one regular) + free pay channels for 3 months, several hundred extra dollars, a free basic reciever to throw in the closet in case of emergencies, or one DirecTv HDTivo requiring two installs, several hundred dollars more, and a bunch of worthless equipment (besides 1 back up receiver I guess).

---
Anyway sorry if this is getting offtopic. Congrats to those who are signing up for Tivo. I bet it will great :)

Posted by: dswallow

Of course, you have to be able to endure a 921 that sorta functions. Reliability isn't its strong point. About the most it has going for it is availability, and even that's rather spotty.

You get what you pay for.

Posted by: Kamakzie

If by available you mean about 3-5 a week to most retailers then yeah its available. :)

quote:
Originally posted by dswallow
Of course, you have to be able to endure a 921 that sorta functions. Reliability isn't its strong point. About the most it has going for it is availability, and even that's rather spotty.

You get what you pay for.

Posted by: pkscout

quote:
Originally posted by Raspewtin
I was calling customer retention purely to see if they could offer me anything dish couldn't, since customer service couldn't . They didn't offer me HBO either. They offer two junky receivers. At least let me sign up for 100 bucks. I mean what's the point of turning away new customers and saving existing ones.

I'm still gonna go with, huh? Customer retention is for *retaining* customers, not getting new ones. I tell you what, send me $100 and I will get you signed up with DirecTV, give you three months of HBO *free*, three standard receivers *free*, and *free* professional installation. Shoot, I'll even throw the DVR in for $40.

Of course all I'm gonna do is call Value Electronics and get that exact deal and pocket the $100. :D

Posted by: llogan

quote:
Originally posted by Raspewtin
Dish Network will give a standard definition DVR for free with the 921 DVR for new installs, plus three months of all pay channels.

It's really no a brainer for most new customers - two DVRs (one HD one regular) + free pay channels for 3 months, several hundred extra dollars, a free basic reciever to throw in the closet in case of emergencies, or one DirecTv HDTivo requiring two installs, several hundred dollars more, and a bunch of worthless equipment (besides 1 back up receiver I guess).

Don't think it's a 'no-brainer'. If $ is all you care about, then ok. I'm obviously biased but i think it's been pretty well established in countless other threads the myriad functionality missing in the 921 vs. Tivo, but if after all that you find it unpersuasive, then far be it from me to push product on you. Best of luck in your life without Tivo....damn couldn't get another one into our cult...er uh 'community'.

Geez, guess there's no limit to what people want for free...like I said somewhere else, "I'd also like Brooke Burke to wake me up every day"

Posted by: pkscout

BTW, if you really want a 921, you might want to check out this post on AVS. Apparently there are a number of Dish dealers taking their one or two units and selling them on EBay for $1,500 (or more). One guy on the board only got one because he prepaid the dealer *in full* before the units came in, so he got lucky and got the first one and only had to pay MSRP for it.

It's probably legal, but it sure is slimy and isn't likely to make Dish any friends. I know that isn't technically Dish's fault, but they are letting their dealers do it (apparently) and shipping units 3 at a time isn't helping things any.

I wonder how many folks will quit waiting and drink our kool-aid. :D

Posted by: Packertivo

What does this have to do with the pre-order anyway? I went ahead and pre-ordered from the GoodGuys. I was to0 late for Value Electronics. When the HDVR2 came out, I had preordered from Circuit City. Good Guys had 3 of them in stock so I picked up one 4 days ahead of my CC preorder.

There were 46 on preorder as of last night. This is for the Califonia region out of 1000 total. The sales guy was clueless and I had to talk him through it. He kept going back and forth with the manager. He did not want to give me 10% off and wanted me to pay the full $966 up front. Finally they got it straight.

At least when you deal with Value Electronics, he knows what is going on. I probably would have ordered from him but I was too late. I was waiting for my $99 HDTV receiver to come so I could see what was required for me to get my OTA HD locals(antenna requirements). I still do not quite have it worked out and will keep trying different antennas. I have used a RS and silver sensor set top antennas. They pick up a signal but drop out here and there. Now I just have to decide it I need to get rid of one of my diretcivos.:)

Posted by: Shark73

quote:
Originally posted by pkscout
I'm still gonna go with, huh? Customer retention is for *retaining* customers, not getting new ones. I tell you what, send me $100 and I will get you signed up with DirecTV, give you three months of HBO *free*, three standard receivers *free*, and *free* professional installation. Shoot, I'll even throw the DVR in for $40.

Of course all I'm gonna do is call Value Electronics and get that exact deal and pocket the $100. :D

I'll bet ya that $100 that he did not talk to Customer Retention. He sounds confused on how the process works.
:D

Posted by: Raspewtin

quote:
Originally posted by Shark73
I'll bet ya that $100 that he did not talk to Customer Retention. He sounds confused on how the process works.
:D

Jeez Shark, if you are concerned about me (and I am touched by the way), ask me personally if I am confused instead of just hypothesizing publicly that I don't get it.

Otherwise it sounds like your just trying to be one of the cool kids at the playground. ;)

Well I'll take the bait anyway because it's a lazy Sunday afternoon:

Yeah I talked to Customer Retention specifically not anyone else, that's specifically why he couldn't help me. I didn't seem to have the Q-tip stuck to deeply today, because apparently I understand the words 'customer retention.' Most everyone understands the words military intelligence also, and yet we know nothing could be farther from the truth. :P I asked them because he had powers beyond the hands of mortal men, and figured he could at least give me to someone else who also sits in Olympus.

He did try, but hey power without brains is still meaningless (or dangerous I can't remember the quote), and that is what I got from the person he transferred me to. It wasn't that dangerous for me, but man it was a pointless waste of time, much like this post, and the one I responded to.

Posted by: llogan

quote:
Originally posted by Shark73
I'll bet ya that $100 that he did not talk to Customer Retention. He sounds confused on how the process works.
:D

I'd take that bet. I'm sure he DID talk to them,which I happened to think was kind of....well, umm interesting (not the approach I would've taken but hey give the kid points for style....)

Hey, this is the stuff of which rebates are made....what if he DID have luck using that approach to get a new sub signed up for a HD promo package for $99, we'd all be singing his praises....not that it would've been likely but hey he would've been the one to try...

While I think the approach was a bit clueless, I'll give him credit for trying something different.

Posted by: dmaneyapanda

There is one case which I think may be kinda falling through the cracks. I have a friend who used to be a DTV sub, but moved and had to go to cable because he didn't have line of sight. Now he just bought a new house and wants to return to DTV.

The problem: he can't get the new subscriber deals because he used to subscribe. And he can't talk to customer retention because he's no longer a customer. Basically, there doesn't seem to be anyone he can talk to about discounting he re-entry to DTV, which is making him think about going to Dish instead.

Posted by: mercurial

quote:
Originally posted by dmaneyapanda
The problem: he can't get the new subscriber deals because he used to subscribe. And he can't talk to customer retention because he's no longer a customer. Basically, there doesn't seem to be anyone he can talk to about discounting he re-entry to DTV, which is making him think about going to Dish instead.

This is getting a bit off topic and this may be obvious, but if this guy is married, why not get his WIFE to sign up? She wouldn't have been a sub. Might have to call back later with her and get her switch it into his name or add his name so he'll be authorized to make changes to the account when he calls up. When I left DISH, they told me that they'd charge a penalty if I ever came back. Sure made me want to switch back to them... NOT!

Also, he may not be able to get transfered to customer retention, but did he try the direct number? 800-600-8977 Be calm and cool and perhaps just try to speak with a supervisor and work up the chain until someone understands. A bit of work but as someone familiar with DISH and their first two generations of PVR products, well worth it.

Posted by: harambur

sign up, and once you are a customer, you can at least get the $199 HD deal.

Posted by: ebonovic

quote:
Originally posted by dmaneyapanda
There is one case which I think may be kinda falling through the cracks. I have a friend who used to be a DTV sub, but moved and had to go to cable because he didn't have line of sight. Now he just bought a new house and wants to return to DTV.

The problem: he can't get the new subscriber deals because he used to subscribe. And he can't talk to customer retention because he's no longer a customer. Basically, there doesn't seem to be anyone he can talk to about discounting he re-entry to DTV, which is making him think about going to Dish instead.

When he moved, did he get a new phone number?

If so, DTV will not know the difference if he is:
John Smith at Old Phone Number
vs
John Smith at New Phone Number.

Just be sure to use a different Credit Card.

Posted by: llogan

yeah seriously. I mean as long as he doesn't start off every conversation with, "well you see I USED to be a customer..." what ebonovic is saying is spot on, different phone number, different address, what's the issue?

Posted by: PJO1966

I think they may ask for a Social Security Number. That might pose a problem.

Posted by: dmaneyapanda

quote:
Originally posted by mercurial
This is getting a bit off topic and this may be obvious, but if this guy is married, why not get his WIFE to sign up?

He's not married.

quote:
Also, he may not be able to get transfered to customer retention, but did he try the direct number?

He actually spoke to customer retention, who said they couldn't help him.

quote:
When he moved, did he get a new phone number?

I would think so (not sure), perhaps this is a good avenue to approach. Are the new sub deals for HD just as good as this $99 one?

quote:
I think they may ask for a Social Security Number. That might pose a problem.

I have no idea if they do, but if so, you're right, it's a problem with the above approach.

Posted by: mercurial

quote:
Originally posted by dmaneyapanda
He's not married.

So is getting married too much of ask in the pursuit of the joy that will be a DirecTV HD TiVo?

quote:

I would think so (not sure), perhaps this is a good avenue to approach. Are the new sub deals for HD just as good as this $99 one?

I looked around at
I have no idea if they do, but if so, you're right, it's a problem with the above approach. [/B][/QUOTE] Orbitsat , American Satellite , and Value Electronics . Looks like you can get a 4 room SD TiVo setup for like $50 installed or 2 SD TiVos with 2 basic for like $150. Those aren't bad.. Looks like multi-room with one HD receiver are in the range of 350-450 which is about what current subs get now ($399) if they don't call customer retention and ask. Maybe contact one of them and figure out if you'll qualify as a "new sub" for their packages.

I've also noticed that Orbitsat has the HD-DVR250 listed for pre-order with a waiting list now. With a Phase-III dish, it's listed as "retail $1199.95" but they're "discounting" it to $999.95. They're listing the availability as 3/30/04.

Posted by: AV8NDV8

quote:
Originally posted by PJO1966
I think they may ask for a Social Security Number. That might pose a problem.

When I re-upped with DTV the lady asked for my SS#, too. I said "Hell no, the gov't says its not for identification and I won't give it to you." She laughed and kept going. Just stand your ground.

Posted by: llogan

quote:
Originally posted by AV8NDV8
When I re-upped with DTV the lady asked for my SS#, too. I said "Hell no, the gov't says its not for identification and I won't give it to you." She laughed and kept going. Just stand your ground.

EXACTLY! Dude, do NOT give them your SSN..period...nuff said.

Posted by: Kamakzie

What can they do with it that would hurt someone?

quote:
Originally posted by llogan
EXACTLY! Dude, do NOT give them your SSN..period...nuff said.

Posted by: dswallow

quote:
Originally posted by Kamakzie
What can they do with it that would hurt someone?

Primarily, let it get out because of insecure methods used internally to store it.

Secondarily, it gives privacy nazi's a heart attack just to ask the question.

So it is good for something. ;)

Posted by: JLWINE

quote:
Originally posted by Kamakzie
What can they do with it that would hurt someone?

As a victim of identity theft in 2002, the answer to you question is a lot and none of it good.

Posted by: Kamakzie

So if you say no don't they charge you some fee? I don't have a drivers license.

Posted by: llogan

Um, the key point here being that they then don't have a definitive way of identifying him as a past consumer, thereby enabling him to sign up as a new 'sub'. That IS what we were talking about after all...

Posted by: GScott

quote:
Originally posted by DTV TiVo Dealer
We are over the 350 mark. However, we will get additional inventory to fill all of the orders that are pre-sold within the first week of production.

Hughes is in the business of delivering these units and senior management told me that in the first production, they can build as many HD-DVR250's as they have orders for.

Of course, no one knows for 100% certainly, but, I expect to get the first 300 - 350 and likely more all on the same day. The second shipment is only few days later.

Robert,

Anyway to tell where I am on the preorder list by my order number (13074)? Thanks.

Gary Scott

Posted by: DTV TiVo Dealer

No, because we take orders through different venues, on-line, by phone and because we sell other items that add to the order # disbursement.

Posted by: dswallow

quote:
Originally posted by DTV TiVo Dealer
No, because we take orders through different venues, on-line, by phone and because we sell other items that add to the order # disbursement.

You could charge $10-$20 to tell people where they are in sequential order of all the HD-DVR250's you've got. Maybe you could give them a printed/numbered/signed photo of the HD-DVR250 for the fee. Heck, donate it to a charity, even. I'm curious how much you could milk some of these people for who can't just wait for the release of it. :D

Posted by: tarmack

I think I am the newest kid on the block...just pre-ordered this morning...and with the size of the message base of this thread...is there any way to find out what numerical order I put myself in during the order...I know I am LAST...but how far last. Grin.

Thanks to anyone,

Mel

Posted by: pkscout

quote:
Originally posted by dswallow
You could charge $10-$20 to tell people where they are in sequential order of all the HD-DVR250's you've got. Maybe you could give them a printed/numbered/signed photo of the HD-DVR250 for the fee. Heck, donate it to a charity, even. I'm curious how much you could milk some of these people for who can't just wait for the release of it. :D

Hey! I resemble that remark. :D

Now if I could pick the charity and/or political candidate I'd kick in $20 to know exactly where I am in line. Of course, I've been known to track packages via shippers' web sites on an hourly basis just because I can. :D

Posted by: Stuigi

All I know, is that I ordered over a week ago and still don't have my unit!
This is torture!
I have been transformed into an immediate gratification Zombie:(

Posted by: feldon23

1 week down. 10-12 to go.

Posted by: mercurial

quote:
Originally posted by Stuigi
All I know, is that I ordered over a week ago and still don't have my unit!
This is torture!
I have been transformed into an immediate gratification Zombie:(

Hehehehe.... Here too... It's like years ago when our cable company first got an interactive guide and then we moved to an area where the cable company didn't have it... Ugh... Made surfing unbearable...

And now, having DVR of some form or another for the past 4 years and TiVo for almost the last two of it, we've just got the D* $99 HDTV deal so... Do we suffer live TV and get the great picture and sound or not have to worry about the schedule and watch it on the trusty SAT-T60? :) The TiVo almost always wins... Oh well... Just a few more excruciating weeks...

Posted by: harambur

it's pathetic, but i think i have bragged to every person i know that i pre-ordered a HD-Tivo and posted in who knows how many boards.

talking about it makes it better :D

Posted by: Shark73

quote:
Originally posted by harambur
it's pathetic, but i think i have bragged to every person i know that i pre-ordered a HD-Tivo and posted in who knows how many boards.

talking about it makes it better :D

Talking about it makes April feel that much farther away! :D

I'm trying to forget that I ordered one!

Posted by: dropper

First post, since I am a UTV guy (2x). Never thought I would go to Tivo, but HD + PVR = NEED. I preordered a unit, probably #7953 on the list, but at least it gives me time to convince the wife or figure out a way to hide the cost :-P.

I know people have asked about finding out where they are on the list, I really don't care too much about that, but what I would really like to see are shipping updates when it happens (like 1-350 have shipped, 351-500 will ship next tuesday, etc.) Now, knowing where you are on the list at that time would be helpful, and I am sure that they will have it by then.

I do realize that this is extra work for them (Robert), but it would be nice.

Keith

Posted by: mercurial

quote:
Originally posted by Shark73
Talking about it makes April feel that much farther away! :D

I'm trying to forget that I ordered one!

And then once it gets here, then we'll have to wait how much longer until there is a viable, safe upgrade available... :) 25-30 hours just feels sooo small. I know there isn't much HD content, but most of our prime time viewing seems to be broadcast in HD and with a 2 1/2 year old, it's quite easy to end up a week or two behind when life gets busy. And not to mention all the movies we record and it takes us weeks or months to get around to watching... :) Those are the reasons I love TiVo.... :)

Posted by: dr_mal

quote:
Originally posted by dropper
First post, since I am a UTV guy (2x). Never thought I would go to Tivo, but HD + PVR = NEED.

Welcome to the TiVolution!

Posted by: NewMexiCat

Add me to the Pre-Ordering HDTiVoholic crowd!

Posted by: PJO1966

Hi... my name is Paul, and I'm an HDTiVoholic...

Posted by: vidiot

quote:
Originally posted by dropper
First post, since I am a UTV guy (2x). Never thought I would go to Tivo, but HD + PVR = NEED. I preordered a unit, probably #7953 on the list, but at least it gives me time to convince the wife or figure out a way to hide the cost :-P.

I know people have asked about finding out where they are on the list, I really don't care too much about that, but what I would really like to see are shipping updates when it happens (like 1-350 have shipped, 351-500 will ship next tuesday, etc.) Now, knowing where you are on the list at that time would be helpful, and I am sure that they will have it by then.

I do realize that this is extra work for them (Robert), but it would be nice.

Keith

Hey Keith, I'm right there with you. I'm addicted to my UTV, but have been dying for an HD receiver. FINALLY a HD-TiVo to fit the bill! Looks like my UTVs will be hitting eBay in April.

Now to start upgrading the dish, adding an antenna, etc. all to get ready for April!

Posted by: SteveWinNJ

I, too have been lurking for sometime as a UTV user and HD-Tivo order-placer. I was one of the first to receive a UTV when they hit the market, and now I will be again with the HD Tivo.

I look forward to learning about upgrading the HD-DVR250 along with all my new friends here. :D

Posted by: dr_mal

vidiot and SteveWinNJ,

Welcome to the TiVolution!

Posted by: dropper

quote:
Originally posted by vidiot
Hey Keith, I'm right there with you. I'm addicted to my UTV, but have been dying for an HD receiver. FINALLY a HD-TiVo to fit the bill! Looks like my UTVs will be hitting eBay in April.

Now to start upgrading the dish, adding an antenna, etc. all to get ready for April!

I can't part with my UTV's so easily. The 105 hour one will move to the bedroom, and the 40 hour one will move to the nanny's room.

I will need to string another cable to my Entertainment center, since right now I am using Stackers to get everything on one cable, which has no capacity for multi-satellites.

Already have the Phase III dish, got it when I moved (Mover's Connection) and asked for the new dish. House already had a Phase I dish, so that's getting used for the Stacking. Thinking I might want to have a profressional string the cable, but I am hesitant due to the varying quality of "Professional" intallers.

Keith

Posted by: vidiot

quote:
Originally posted by dropper
I can't part with my UTV's so easily. The 105 hour one will move to the bedroom, and the 40 hour one will move to the nanny's room.

I will need to string another cable to my Entertainment center, since right now I am using Stackers to get everything on one cable, which has no capacity for multi-satellites.

Already have the Phase III dish, got it when I moved (Mover's Connection) and asked for the new dish. House already had a Phase I dish, so that's getting used for the Stacking. Thinking I might want to have a profressional string the cable, but I am hesitant due to the varying quality of "Professional" intallers.

Keith

I'll be getting rid of both UTVs only because I don't want to be paying a separate PVR fee for each unit with DirecTV. Right now I pay just one fee, and then the $5 mirror fee for the additional unit. But when I switch to TiVo, I'll be paying a separate PVR fee for each service which just seems like a waste to me.

Especially considering I can get a new TiVo for $149. And I'd really prefer to have the same interface throughout the entire house. And if we are really lucky [crossfingers] we'll get HMO in the future [/crossfingers].

Want to buy 2 UTVs in April?

Posted by: dr_mal

quote:
Originally posted by vidiot
Especially considering I can get a new TiVo for $149.

You should be able to get new DirecTiVos for $99

Posted by: vidiot

quote:
Originally posted by dr_mal
You should be able to get new DirecTiVos for $99

As an existing customer? Sounds like one of those "new" customer only prices.

Posted by: dr_mal

New customers get them for $49 :eek:

Posted by: vidiot

quote:
Originally posted by dr_mal
New customers get them for $49 :eek:

Damn, it never seems fair!

Posted by: dswallow

quote:
Originally posted by vidiot
As an existing customer? Sounds like one of those "new" customer only prices.

http://www.directv.com/DTVAPP/imagine/TIVO.dsp

One per year per subscriber account @ $99 directly from DirecTV. Reports are that lately people have been getting 100-hour units.

http://www.circuitcity.com/detail.j...23671&oid=84891

$99.99 @ Circuit City for new or current subscribers, 35-hour unit.

Posted by: PJO1966

The best thing about the DirecTV deal is that is comes with installation. This comes in handy if you need to have another line run from your dish to accomodate the dual tuners.

Posted by: vidiot

quote:
Originally posted by dswallow
http://www.directv.com/DTVAPP/imagine/TIVO.dsp

One per year per subscriber account @ $99 directly from DirecTV. Reports are that lately people have been getting 100-hour units.

http://www.circuitcity.com/detail.j...23671&oid=84891

$99.99 @ Circuit City for new or current subscribers, 35-hour unit.

Not a bad deal! Thanks for the link, I had no idea DirecTV was offering those. Us UTV-ers feel a little left in the cold I think sometimes.

If it were in fact a 100 hour unit, I think I'll jump on it. Any idea what manufacturer?

Posted by: Perrin

Are you guys still talking about HD Tivo or just regular DirecTIVO's??

Posted by: pkscout

quote:
Originally posted by Perrin
Are you guys still talking about HD Tivo or just regular DirecTIVO's??

We're probably talking about both simultaneously. No thread goes this long without getting *way* off topic. :D

It does look like the last few posts have been about the SD DTiVos.

Posted by: LarryInAz

quote:
Originally posted by vidiot

If it were in fact a 100 hour unit, I think I'll jump on it. Any idea what manufacturer?

IMHO, you're best deal is to buy any 35 hour D* TiVo, let it run a few days to "burn it in" so you're certain it's not DOA or has other issues and then upgrade it with 1 [or 2] 120gb hard drives. If you have ever tinkered with a pc such as installed a hard drive, cd drive or ??? it's not a big deal to upgrade your D* TiVo. :up:

Posted by: vidiot

quote:
Originally posted by LarryInAz
IMHO, you're best deal is to buy any 35 hour D* TiVo, let it run a few days to "burn it in" so you're certain it's not DOA or has other issues and then upgrade it with 1 [or 2] 120gb hard drives. If you have ever tinkered with a pc such as installed a hard drive, cd drive or ??? it's not a big deal to upgrade your D* TiVo. :up:

Upgrading a hard drive is no big deal to me, at least in a Mac. Would I simply drop in a new hard drive into the unit and it'll format the drive? Or do I need to format it in a PC first, then drop it in?

Also, what type of hard drive would I need?

Thanks!

Posted by: LarryInAz

We are not supposed to get into specifics in this area of the Forum. There is an "Underground" area where you can find FAQ's and step-by-step instructions on how you can upgrade the D* TiVo.

Posted by: vidiot

quote:
Originally posted by LarryInAz
We are not supposed to get into specifics in this area of the Forum. There is an "Underground" area where you can find FAQ's and step-by-step instructions on how you can upgrade the D* TiVo.

Oops sorry. Didn't mean to get into a bad area here.

Sorry admins!

Posted by: harambur

vidiot, if you press retention at Directv, they will give you a free tivo.

i just said i was very unhappy with UTV (a lie of course) with all the problems (never had any). They started out with crumbs, but I kept pressing, until they gave me a free one with free installation. only pay tax.

Posted by: harambur

question? if i setup a season pass for an HD show that is both on OTA and on Directv CBS, how will i let it know which channel I want to record? I'm assuming one of them will look better than the other.

I have never had a tivo before.

Posted by: dr_mal

When you set up a Season Pass on any TiVo, the SP is tied to a specific channel. It would seem that that'll be the case with the HD TiVo as well. Set up the SP on the channel you want it to record on.

Welcome to the TiVolution!

Posted by: harambur

oh okay. I thought season passes where the equivalent of auto-records on UTV. with auto-records it will record anything that matches the search criteria, no matter the channel.

does tivo have somethign like that and what would be the logic on deciding which one to record and which one not to? of course, it might just record both of them since it has the tuners for it and then you have to constantly delete both shows. I guess I will stick with the season pass.

sorry for the off topic.

Posted by: dr_mal

TiVo's equivalent of that is a WishList. It's supposed to record on the lowest-numbered channel if it finds a show on multiple channels, but some recent posts (not sure if they're in this thread or not; hit the search button by my name to find my replies) have indicated this doesn't necessarily work that way anymore.

Posted by: scottchez

So are there any Pre-orders left?

I think someone said there was a 300 unit limit for pre orders.

Any other internet retailers taking pre orders?

Posted by: auee

I just talked to someone at Value Electronics, and they are still taking per-orders. I just placed one.

Posted by: JohnTivo

The initial limit was 350. IIRC I saw a post stating that Robert would take as many as he could and then work it out with his supplier...

Posted by: SteveHoltam

Good Guys is also taking pre-orders, if your on the B(w)est Coast at least. :-)

Steve

Posted by: timatraw

I just placed my order!
I wonder what is the AVS order count is.
Tim

Posted by: DonCo

Well I procrastinated too long to order the HDDVR250 High Definition TiVo from Value electronics. However today, I have joined the select few of us pre-order folks.

I pre-ordered from The Good Guys here in San Francisco. As mentioned by other members, most salesman don't know about this at all and you have to walk them through it. Cost was $899.99 (matched Value Electronics 10% discount) plus $76.50 tax, total $976.49.

I was told they should know by the middle of next month (February) when it will arrive in stores.

Their computer showed 1000 on order with 68 pre-ordered which I assume was the total for all stores.

Anxiously waiting...

Don

Posted by: aaronwt

WOW! That's alot of tax

Posted by: DonCo

quote:
Originally posted by aaronwt
WOW! That's alot of tax

Agree. The tax rate here is 8.50%... and we are still broke.

Don:

Posted by: dave3

in Ny it is 8.5% and we are not so far from broke too.

Posted by: MichaelK

just a friendly reminder- if you purchase from VE and dont live in NY your tax free.

granted some of that is eaten up by shipping, but something else to factor into the price.

I'm lucky and live withen 1 day for UPS ground, so i'll get mine from VE overnight and still save 40 bucks or so if i were to buy it local (and thats if i could even find someone here in NJ)

Posted by: dave3

hey mike can I send it you your house so I don't have to pay the tax. Just kidding Of course.

When I bought my ht-1000 projector from AVS in N.Y. I had it sent to a buddy in philadelphia who then shiped to my house to save the sales tax. Saved me a few hundred dollars.

dave.

Posted by: davideo

quote:
Originally posted by timatraw
I just placed my order!
I wonder what is the AVS order count is.
Tim

I also placed my order... I asked what the count was but the girl didn't know.

Anyway, if this thing's half as good as my Sony DirecTivo, I'll never leave the TV room!
I do wish the Hughes unit had VGA output... my projector would like that :)

Posted by: traylorc

Count me in....I just placed my order this afternoon!

Posted by: BillF

OK, just shipped my old DST-3000 out to the lucky Ebayer that bought it. Now I'm really anxious to see the HDTivo. My reasoning in selling it now was that once the pre-orders ship, it won't be long before there is no market left on Ebay for the old receivers. Of course, now I have to live without HD for a while. However, I usually fell asleep during the programs anyway and had to catch them in SD on my other machines. That's why I need the HDTivo anyway.

Posted by: gcawad

quote:
Originally posted by BillF
OK, just shipped my old DST-3000 out to the lucky Ebayer that bought it. Now I'm really anxious to see the HDTivo. My reasoning in selling it now was that once the pre-orders ship, it won't be long before there is no market left on Ebay for the old receivers. Of course, now I have to live without HD for a while. .

I am waiting until the unit is ready to ship to sell my DST 3000. Hoping that the high price of HD-TiVO will keep the secondary market strong.

Posted by: traylorc

quote:
I am waiting until the unit is ready to ship to sell my DST 3000. Hoping that the high price of HD-TiVO will keep the secondary market strong.

I agree with you gcawad. While this thread makes it appear as if everyone in the world is purchasing a HD TiVO the truth is that early adopters always comprise a small segment of the market. So even if every early adopter sells their old HD receiver, I'm hard pressed to believe that the price of HD receivers in the secondary market will substantially deteriorate.

Posted by: borghe

I'm keeping my E86... there is an HDTV in the bedroom that has no HD box yet and won't have an HDTivo right away, and even still... what the heck? there are a ton of TV's around the house or in friends' houses that don't have an HD box... an HD tuner box is right at the beginning of it's useful life cycle... it's ability to convert an old TV into an HD receivable one will be around for a long time to come...

Posted by: billcoff

I sold my RCA DTC-100 last week. I have my TIVO Series 2 on E-Bay now. I'll probably list my Samsung in Mid-March.

Posted by: scottchez

Why are other online dealers like Expersatelite NOT matching or even offering a Pre-Order.

Do they know something the others dont, like something about the Turner guide bug that may delay shipment by an additional Month?

Remember they are using one chip that deals with this that is the same chip that DishNetwork is using and there 921 still can be solved.

The 921 crashed a lot. Both boxes run Linux, both have one of these common chips. Both have the bug.

Posted by: jb007

quote:
Originally posted by scottchez
Why are other online dealers like Expersatelite NOT matching or even offering a Pre-Order.

Do they know something the others dont, like something about the Turner guide bug that may delay shipment by an additional Month?

Remember they are using one chip that deals with this that is the same chip that DishNetwork is using and there 921 still can be solved.

The 921 crashed a lot. Both boxes run Linux, both have one of these common chips. Both have the bug.

Only those dealers can honestly answer your question. Maybe they just can't get a commitment from Hughes for x number of units on x date.

It is a monumental inference to suggest certain online dealers are not offering pre-orders because of fear of a guide bug that will delay shipment. FUD.

Posted by: dr_mal

quote:
Originally posted by scottchez
Do they know something the others dont, like something about the Turner guide bug that may delay shipment by an additional Month?

source?

Posted by: aaronwt

quote:
Originally posted by BillF
OK, just shipped my old DST-3000 out to the lucky Ebayer that bought it. Now I'm really anxious to see the HDTivo. My reasoning in selling it now was that once the pre-orders ship, it won't be long before there is no market left on Ebay for the old receivers. Of course, now I have to live without HD for a while. However, I usually fell asleep during the programs anyway and had to catch them in SD on my other machines. That's why I need the HDTivo anyway.

How much did you get for your DST-3000? I plan on putting mine up for sale in April.

Posted by: BillF

$356 but the one that sold before me went for $490. That's why I figured as more hit Ebay, the market would begin to crumble.

Posted by: scottchez

Source: Check out the press release due out Monday.

The dates will be updated.

Checkout the breaking news threads in the Reg Direct Tivo area.

Things are happening.