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pre-order
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Posted by: Tonyg
I think someone is rewriting history, I was looking on page 116 and it had 2 messages on it then I hit refresh and it only had one message on it, hit refresh again and page 116 was gone and I was on page 115. What's going on?
Posted by: GreyGhost00
It appears that the only way to add digital channels is to scan for them ... In other words, you can't manually add a digital channel.
Posted by: MCodanti
quote:
Originally posted by dswallow
Worse, it seems the component output is disabled just by having an HDMI cable plugged in.
That just plain sucks... It shouldn't be a problem for me, but I was hoping for a menu option to switch between them.
Posted by: dswallow
quote:
Originally posted by Tonyg
I think someone is rewriting history, I was looking on page 116 and it had 2 messages on it then I hit refresh and it only had one message on it, hit refresh again and page 116 was gone and I was on page 115. What's going on?
Well my last pre-order list is still in the same position on page 113; so they're only rewriting recent history this time. :(
Posted by: utvnut
ROBERT, PLEASE ship 202 not 200!!!
Posted by: dswallow
quote:
Originally posted by GreyGhost00
It appears that the only way to add digital channels is to scan for them ... In other words, you can't manually add a digital channel.
In the DirecTV world, all your digital channels should get added via zip code anyway. You get to select two markets this way.
Posted by: ferky1
Doug & company -
Any chance we can get a new thread going with some of these important, yet off-topic as far as pre-order goes, discussions?
The whole DVI-HDMI/component/HD/ED/1080/480 . . . . is very important to me and others, but page 115 of the pre-order thread seems like a bad place to get this info to the community.
Now, having said that, allow me to totally contradict myself and ask a question:
I have an EDTV plasma (native reso of 480) with a DVI port. (I know I know, this seems sacrilegious to most of you die-hard HD fans, but if you saw an HD signal on this display, even though downrezzed to 480, you would be just as impressed as I was when I bought). Anyway, if I use the DVI-HDMI cable, can I watch everything (HD and SD signal?) I'm confused as the myriad of posts saying that you can only use DVI with HD, but the component outputs won't work if the DVI port has a cable plugged in. Does this mean that I have to have DVI and composite or S-video in order to watch both HD and SD?
Posted by: dswallow
quote:
Originally posted by ferky1
Any chance we can get a new thread going with some of these important, yet off-topic as far as pre-order goes, discussions?
The whole DVI-HDMI/component/HD/ED/1080/480 . . . . is very important to me and others, but page 115 of the pre-order thread seems like a bad place to get this info to the community.
Now, having said that, allow me to totally contradict myself and ask a question:
I have an EDTV plasma (native reso of 480) with a DVI port. (I know I know, this seems sacrilegious to most of you die-hard HD fans, but if you saw an HD signal on this display, even though downrezzed to 480, you would be just as impressed as I was when I bought). Anyway, if I use the DVI-HDMI cable, can I watch everything (HD and SD signal?) I'm confused as the myriad of posts saying that you can only use DVI with HD, but the component outputs won't work if the DVI port has a cable plugged in. Does this mean that I have to have DVI and composite or S-video in order to watch both HD and SD?
These things should be in the FAQ already though I'm sure we can get more definitive now based on info in the manual.
Yes, you'll just set the output format to 480p (or 480i) and you'll see everything, downconverted if necessary.
Posted by: Graphics
Time of Order: 2/11/2004 7:19:12 AM
Order Type: Email
Order ID: 13405
--------------------------
Graphics
Posted by: Bill from Sb
quote:
Originally posted by hongcho
> Does anyone know yet what the 2 control-out outputs on back of unit are for?
What control port? There is one IR port and one serial port that's for future use.
Hong.
On spec's page it listed them as control outs- I do see where it does list the ir and serial port in Appendix A- thx
Posted by: slocko
some people wanted to be able to use their component connections to run another display in another room. that will not be possible with the way it was implemented.
you don't need to hookup any other connections besides dvi if that is all you need.
the tivo will upconvert the SD signal to whaterver you have set the tivo to.
quote:
Originally posted by ferky1
Doug & company -
Any chance we can get a new thread going with some of these important, yet off-topic as far as pre-order goes, discussions?
The whole DVI-HDMI/component/HD/ED/1080/480 . . . . is very important to me and others, but page 115 of the pre-order thread seems like a bad place to get this info to the community.
Now, having said that, allow me to totally contradict myself and ask a question:
I have an EDTV plasma (native reso of 480) with a DVI port. (I know I know, this seems sacrilegious to most of you die-hard HD fans, but if you saw an HD signal on this display, even though downrezzed to 480, you would be just as impressed as I was when I bought). Anyway, if I use the DVI-HDMI cable, can I watch everything (HD and SD signal?) I'm confused as the myriad of posts saying that you can only use DVI with HD, but the component outputs won't work if the DVI port has a cable plugged in. Does this mean that I have to have DVI and composite or S-video in order to watch both HD and SD?
Posted by: ebonovic
Check out page 128 of the manual, Page 138 of the adobe file.
Whom are they kidding?
Can I connect my ZIP drive to the unit?
That was a good laugh. How many ZIP disks would it take to copy an 1 hr HD drama.....
They should at least update the templates to read: Can I hook up my External DVD writer or something other then a ZIP drive.
Now I am being picky...
Posted by: horta
Hey Great News to all us Late Order people. I though I might get my unit in Late may but someone just ordered theirs today and spoke to Robert directly at VE.
Here is his post on AVS
http://www.avsforum.com/avs-vb/show...20&pagenumber=6
Man I read this post one day too late. I placed my pre-order with Value Electronics without knowing about the $100 discount.
I just called Value Electronics and spoke directly to Robert. I told him that I was an AVS member. He is a very nice person to talk with. I gave him my name and asked if he could pull up my order. He indeed verified that I did not get the special deal for $899.00, but instead was locked in at $999.
He changed the price right then and there to the $899 price !!!
I want everyone to know that this guy is a real business man, looking out for his customers. I WILL BE A REPEAT CUSTOMER of Value Electronics !!!
He told me 1st week of May for delivery
Oh well. Thats what I get for waiting so long.
Posted by: cheridave
ferky1,
If the HD-TIVO is set to 1080i, the signal goes to your plasma and is downrezzed by the plasma to its native resolution.
All signals will be up-converted by the HD-TIVO- i.e. set at 1080i then all incoming signals 480i, 480p, 720p will be upconverted to 1080i by the HD-TIVO.
You should have no problem using the DVI/HDMI Cable.
Dave
Posted by: Kamakzie
About a Gazillion!
quote:
Originally posted by ebonovic
Can I connect my ZIP drive to the unit?
That was a good laugh. How many ZIP disks would it take to copy an 1 hr HD drama.....
Posted by: dave3
hey kamakzie you copied my signature!!!!!!!!!!!!!!!!!!!!!!! I have had this signiture on AVS forum ever since rumors of the HDtivo started.!!!!!!!!!!!!!!!!
Posted by: josejrp
quote:
Originally posted by hongcho
> Does anyone know yet what the 2 control-out outputs on back of unit are for?
What control port? There is one IR port and one serial port that's for future use.
Hong.
I hope I can do with the serial port what I did with the SAT-T60... i.e., use it for a PPP connection to the Internet. Since I don't have a wired phone line, this is how my standard TiVo call home every two days or so... and required no hacking in the T-60 (only a special prefix code to tell it to use the serial port). Of course, I could only do this because I have a PC next to the TiVo that the TiVo connects to via PPP. Instructions on how to set up the PC (and the TiVo) are on the TiVo hack forum - although again, I did not have to hack my TiVo at all.
Posted by: Kamakzie
Hmm I never saw yours, but I can change mine.
quote:
Originally posted by dave3
hey kamakzie you copied my signature!!!!!!!!!!!!!!!!!!!!!!! I have had this signiture on AVS forum ever since rumors of the HDtivo started.!!!!!!!!!!!!!!!!
Posted by: oosik77
Wonder if the existing expansion tools are gonna work. I had a serial 250 gig HD die under warrenty, I got a new one to replace it and sent the other in for warrenty replacement. Maxtor was kind enough to honor my request and send me back a regular IDE 250 gig drive as a replacement. Now, assuming the existing utilities will work, I wonder how long I should wait to add a drive.... decisions, decisions....
Posted by: dave3
I just noticed the IR blaster output in the back as well. I was actually quite pissed off that when I read about the save to vcr feature there was no IR blaster to turn your vcr or DVD recorder on to record. Now I see it will be enabled in the future, kinda of like the firewire on the 921, HEHE.
Posted by: dave3
No sweat, I am just razzing ya.
quote:
Originally posted by Kamakzie
Hmm I never saw yours, but I can change mine.
Posted by: chezpaul
quote:
Originally posted by ferky1
Doug & company -
Any chance we can get a new thread going with some of these important, yet off-topic as far as pre-order goes, discussions?
The whole DVI-HDMI/component/HD/ED/1080/480 . . . . is very important to me and others, but page 115 of the pre-order thread seems like a bad place to get this info to the community.
Now, having said that, allow me to totally contradict myself and ask a question:
I have an EDTV plasma (native reso of 480) with a DVI port. (I know I know, this seems sacrilegious to most of you die-hard HD fans, but if you saw an HD signal on this display, even though downrezzed to 480, you would be just as impressed as I was when I bought). Anyway, if I use the DVI-HDMI cable, can I watch everything (HD and SD signal?) I'm confused as the myriad of posts saying that you can only use DVI with HD, but the component outputs won't work if the DVI port has a cable plugged in. Does this mean that I have to have DVI and composite or S-video in order to watch both HD and SD?
Man that info is all over the internet... In this forum even.. that's where I got everything...
I guess people tend to think this is the only thread that exists..
On another note... You got the Panasonic 6YU ?
That's what I bought... the picture beats most HD 1080i I've seen.
Posted by: herdfan
Will I be able to use a DVI >>RGB(VGA) Adapter to be able to use the RGB port on my HDTV via the HDMI>>DVI cable, or will I need to get a converter so I can do Component >>>> RGB?
I would rather not have to get a converter or have to use my component inputs on my TV.
Thanks.
All these connections are somewhat new to me since my old DTC100 could output RGB.
Posted by: dswallow
quote:
Originally posted by herdfan
Will I be able to use a DVI >>RGB(VGA) Adapter to be able to use the RGB port on my HDTV via the HDMI>>DVI cable, or will I need to get a converter so I can do Component >>>> RGB?
I would rather not have to get a converter or have to use my component inputs on my TV.
Thanks.
All these connections are somewhat new to me since my old DTC100 could output RGB.
You can get DVI-D (digital) from the HDMI output, not DVD-I (which has analog too), so a passive DVI-RGB/VGA adapter will not work.
You would need a DVI-D to RGB converter, which wouldn't be cheap because it'd be digitally decoding and buffering the frame then generating RGB from that, or a component-RGB converter, which might run about $180-$200.
Posted by: chezpaul
I think doug doesn't have a job and spends his days in front of this thread... :-)
Posted by: hongcho
That's why it might be cheaper to find a component video to RGB converter.
EDIT: Oops, Doug already mentioned it. :)
Hong.
Posted by: dswallow
quote:
Originally posted by chezpaul
I think doug doesn't have a job and spends his days in front of this thread... :-)
I'm sittin' here at work now with my two new 20" LCD's from Dell in their boxes just itching to grab them and go home and play... soon.
Posted by: crbaldwin
quote:
Originally posted by dswallow
I'm sittin' here at work now with my two new 20" LCD's from Dell in their boxes just itching to grab them and go home and play... soon.
So someone pays you to monitor this forum all day and make posts? Man, do they need anymore help? :D
Posted by: dswallow
It's been 5 hours since I posted the user manual.
2,447 downloads of the PDF
199 downloads of the ZIP
2,646 downloads total
BTW, we are easily going to break 5,000 posts in this thread before shipment commences. ;)
Posted by: weldon
The wishlist section in the manual doesn't mention using "HDTV" as a search option, but the HD section says that you can select "HDTV" under the Audio & Video category. I assume that the Audio & Video category will show up in wishlist setup as well as "search by title" and other places?
[Edit]
Never mind. I just fired up my T-60 and I see that A&V shows up everywhere. Of course, I don't have an HDTV option on this TiVo. ;) BTW, I've never used this option before. Ever. Looking forward to trying it out with the HDTV sub-category.
[/Edit]
Posted by: JEbbesen
quote:
Originally posted by dswallow
BTW, we are easily going to break 5,000 posts in this thread before shipment commences. ;)
Sometime Tomorrow? Care to guess?
Posted by: Shark73
quote:
Originally posted by dswallow
It's been 5 hours since I posted the user manual.
2,447 downloads of the PDF
199 downloads of the ZIP
2,646 downloads total
BTW, we are easily going to break 5,000 posts in this thread before shipment commences. ;)
Doug,
Does it count downloads from the same PC twice? Was wondering if some people are downloading the doc multiple times.
I know that I downloaded the file once to print but never saved it....then downloaded it again to save it to my PC.
Jim
Posted by: Shark73
quote:
Originally posted by JEbbesen
Sometime Tomorrow? Care to guess?
Friday at 9:15am EST is my guess!
Posted by: dswallow
quote:
Originally posted by Shark73
Does it count downloads from the same PC twice? Was wondering if some people are downloading the doc multiple times.
I know that I downloaded the file once to print but never saved it....then downloaded it again to save it to my PC.
I'd have thought your browser cache would've caught it the second time around, but otherwise this count is of individual downloads including multiple times from the same IP.
Posted by: drewba
Anyone else notice that there is an 'Off-Air antenna only' setup option (page 28)? You won't get any guide data, but it looks like it can theoretically work without satellite.
Further food for thought: What if you had a satellite dish attached, but didn't subscribe to DirecTV. Would you then get the OTA guide data? Moot for me since I'm subscribing, but...
Posted by: SFWidescreen
My Credit Card just got hit with about $900 in additional pending charges. Woo Hoo!!!!!
Only one more Sopranos in SD!
-Curtis (#76.5)
Posted by: dcushing
quote:
Originally posted by drewba
Anyone else notice that there is an 'Off-Air antenna only' setup option (page 28)? You won't get any guide data, but it looks like it can theoretically work without satellite.
Further food for thought: What if you had a satellite dish attached, but didn't subscribe to DirecTV. Would you then get the OTA guide data? Moot for me since I'm subscribing, but...
I saw that, but it said it will not record if you select off-air antenna only. You will only be able to watch.
#8
Dave
Posted by: k2ue
quote:
Originally posted by josejrp
I hope I can do with the serial port what I did with the SAT-T60... i.e., use it for a PPP connection to the Internet. Since I don't have a wired phone line, this is how my standard TiVo call home every two days or so... and required no hacking in the T-60 (only a special prefix code to tell it to use the serial port). Of course, I could only do this because I have a PC next to the TiVo that the TiVo connects to via PPP. Instructions on how to set up the PC (and the TiVo) are on the TiVo hack forum - although again, I did not have to hack my TiVo at all.
Yes, I'm planning on using PPP also on the HD Tivo. Whoever tries it first please report!
Posted by: ebonovic
quote:
Originally posted by drewba
Anyone else notice that there is an 'Off-Air antenna only' setup option (page 28)? You won't get any guide data, but it looks like it can theoretically work without satellite.
Further food for thought: What if you had a satellite dish attached, but didn't subscribe to DirecTV. Would you then get the OTA guide data? Moot for me since I'm subscribing, but...
It also stated in the manual that if you don't subscribe to DTV and have the DVR features enabled, you would not get any DVR functionality either.
It would just be an expensive HD-Tunner then.
Posted by: drewba
quote:
Originally posted by ebonovic
It also stated in the manual that if you don't subscribe to DTV and have the DVR features enabled, you would not get any DVR functionality either.
It would just be an expensive HD-Tuner then.
I knew there was a catch! :D
Posted by: hongcho
> It would just be an expensive HD-Tuner then.
Hey, but it's dual tuner! :p
Hong.
Posted by: indigovic
My equipment gets installed into a rack with custom faceplates that surround each unit. Does anybody know the dimensions of the face of the unit, so I can order a new plate? Is it exactly the same size as any other D* receivers?
Good lord - I've posted more in this thread than I have in the entire past three years.
-Vic.
.
Posted by: Shark73
quote:
Originally posted by indigovic
My equipment gets installed into a rack with custom faceplates that surround each unit. Does anybody know the dimensions of the face of the unit, so I can order a new plate? Is it exactly the same size as any other D* receivers?
Good lord - I've posted more in this thread than I have in the entire past three years.
-Vic.
.
Look in the FAQ thread.
Posted by: poolne1
quote:
Originally posted by dswallow
I use DeepMetrix LiveStats on my servers; I can see the statistics in real time.
Jeez, is there anything Doug is clueless about? I hope it's not too late to get him on the ballot for November. But, here goes: Doug for President!!! :)
Vice-Presidential candidate? How about Robert? :)
In all seriousness, thanks Doug for your good work on this forum.
Posted by: dandrewk
quote:
Originally posted by dswallow
Well... actually, yeah.
Discover currently reports having 50 million cards issued.
Visa, in the US alone, 4 years ago reported having over 350 million cards issued.
Visa and MC are not card issuers. They act as a clearing house for cards issued by various banks.
Discover/Am Ex are card issuers. I don't think there is any single bank that comes close to the total amount of accounts that Discover has.
Posted by: Cajonkev
quote:
Originally posted by herdfan
Will I be able to use a DVI >>RGB(VGA) Adapter to be able to use the RGB port on my HDTV via the HDMI>>DVI cable, or will I need to get a converter so I can do Component >>>> RGB?
I would rather not have to get a converter or have to use my component inputs on my TV.
Thanks.
All these connections are somewhat new to me since my old DTC100 could output RGB.
With flying posts I saw samoe partial answers to this but may have missed if someone asked you this.
Why are you concerned about your component inputs? By are chance are you trying to hook up to a Mits RPTV? If so you can run direct to your existing RGBHV inputs with a quick menu change.
I only ask because I have answered this same exact question between DTC-100 users with Mits displays three times in the last week.
Perhaps not your situation but thought I would ask just in case.
Posted by: indigovic
>Look in the FAQ thread.<
There, wmccain says "As near as I can tell from the pictures and specs, the Hughes HD-DVR250 is built inside the exact same case as my existing Hughes HDVR2."
The "As near as I can tell" part makes me nervous - I'd hate to special order a part that turned out to be 1/4" too small. Does anybody know for sure?
-Vic.
.
Posted by: dandrewk
quote:
Originally posted by dandrewk
Visa and MC are not card issuers. They act as a clearing house for cards issued by various banks.
Discover/Am Ex are card issuers. I don't think there is any single bank that comes close to the total amount of accounts that Discover has.
well, fwiw, my Discover card online "credit available" balance is about $880 lower than it was this morning.
Hopefully, it's VE, and not that chick buying a leather bustier. :)
Posted by: KCWolfPck
quote:
Originally posted by dandrewk
well, fwiw, my Discover card online "credit available" balance is about $880 lower than it was this morning.
Hopefully, it's VE, and not that chick buying a leather bustier. :)
I thought the leather bustier was $1500. If you see another charge for $620 I'd start to worry.
Posted by: ebonovic
Yep $880 isn't enough for anyone to finish their: "Female Robot"
And go to prom either...
Posted by: Paperboy2003
Has anyone who wasn't expecting their card to be charged, have their card charged? I'm curious if there's anyway to find out how many are going out in the first shipment since Robert hasn't acknowledged the questions. I'd love to know if the first shipment delay has increased the allocation or caused it to meld in with the second allocation.
Just curious....
Doug
Posted by: herdfan
quote:
Originally posted by Cajonkev
Why are you concerned about your component inputs? By are chance are you trying to hook up to a Mits RPTV? If so you can run direct to your existing RGBHV inputs with a quick menu change.
Its not a Mits, but an RCA (Can't remember the number, but its a 52" 4:3 HDTV monitor) that has both RGB and component. My big concern is that the component inputs are only 480p, which I won't really know until I get it all hooked up.
Now I do know that out of my DTC100 that using the RGB input to display SD TV looked horrible. I don't know if that was a result of the DTC100 uprezzing everything to 1080i and the TV having to downrez back to 480i or if it is a function of the RGB input. As a result I had to have both the RGB and an S-video hooked to the TV which took up a valuable input.
I am hoping I can use the component, but I will get a component >>> RGB converter if necessary.
Posted by: joegolf68
http://www.onecall.com/PID_23214.htm
My Harmony remote SST-688 is suppose to ship next week. I ordered directly from Harmony and was assured to be in the first batch of orders filled. I was glad to see the links, like the one above, are now showing up on the web and includes that this will be the first DVR (TiVo) made universal remote! I will write a review once in hand. I think I will be glad I waited the extra month and did not order the 659. Here is some text that the advertisers are now giving:
I am getting the silver.
Additional Views
If you have a digital video recorder, this is the remote for you. Even when you have both a satellite and a DVR (TiVo), the SST688 has conveniently placed control for all necessary commands..
The Digital Video Remote simplifies any Home Theater! All of the features of the SST659 plus dedicated buttons designed for digital video recorders.
Easy to use, easy to set up.
Stylish design for comfortable and complete TiVo/PVR control
Page buttons for On Screen Guide navigation
4 one-touch Activity Buttons.
Full control of all brands and devices
No Macro Programming required.
2MB non-volatile flash memory.
Super Bright Backlight.
Free TV Listings for 2 months.
Metallic Silver and Gun-Metal Black.
Smart State Technology inside.
Posted by: MikeSRC
quote:
Originally posted by joegolf68
My Harmony remote SST-688 is suppose to ship next week. I ordered directly from Harmony and was assured to be in the first batch of orders filled.
FYI, the latest word from Harmony is the 16th of April and even that's not set in stone. Other than the additional activity button and different button layout, programming is identical to the 659.
Posted by: tommylotto
quote:
Originally posted by joegolf68
http://www.onecall.com/PID_23214.htm
My Harmony remote SST-688 is suppose to ship next week. I ordered directly from Harmony and was assured to be in the first batch of orders filled. I was glad to see the links, like the one above, are now showing up on the web and includes that this will be the first DVR (TiVo) made universal remote! I will write a review once in hand. I think I will be glad I waited the extra month and did not order the 659.
I have the 659 (from Value Electronics). It could be improved by putting the play, ff, rw buttons in the middle so that you do not have to strain your thumb to hit those tivo controls on the bottom of the remote. I see that is exactly what they did with the 688. However, I do not like the way all of the buttons merge with one another. It would make it difficult if not impossible to find the right button by feel without looking at the remote. If you ever need to take your eyes off the screen, your remote has failed you.
Posted by: aaronwt
Whew! I finally caught up! I ordered the Harmony 688 from VE the other day. they had a nice price for AVS/TC forum members. Hopefully this is the remote that will finally allow to hide my other remotes out of sight.
Posted by: sdf777
quote:
Originally posted by Paperboy2003
Has anyone who wasn't expecting their card to be charged, have their card charged? I'm curious if there's anyway to find out how many are going out in the first shipment since Robert hasn't acknowledged the questions. I'd love to know if the first shipment delay has increased the allocation or caused it to meld in with the second allocation.
Just curious....
Doug
I'm #212. My amex won't show until tomorrow. Hoping either for more than 200 units or 12 people with paperwork problems.
Posted by: Todd
Regarding the Harmony 688 remote, what does "No Macro Programming required" mean? How do you program macros if you can't program them? :confused:
Posted by: BFS
quote:
Originally posted by DTV TiVo Dealer
Yes, they are approved to release, but I understand they will be completely packed and shipped to me on Monday, April 5 '04. We should be shipping by Tuesday April 6.
Now that is impressive!!!
D* was able to get these "stress tested" and a new logo silkscreened in less then a week.
Amazing indeed..... If that is what happened..... The world may never know or never care come this time next week.
Posted by: subcook
todd it is all done for you through their web application. You tell it what equipment you have and how it is hooked up to each other and it does it all.
Andrew
3 va posts in a row it would have been 4 but BFS beat me
Posted by: PJO1966
I'm just bummed that I have plans for Wednesday night. I'm not going to have enough time to do more than bring the box inside before i leave again. It's going to have to wait until Thursday night for installation.
Posted by: MikeSRC
quote:
Originally posted by Todd
Regarding the Harmony 688 remote, what does "No Macro Programming required" mean? How do you program macros if you can't program them? :confused:
The only macros you can program are the activities and they're done as Andrew mentioned above, not in the traditional sense.
Posted by: JEbbesen
quote:
Originally posted by dswallow
It looks like the post of the manuals that I made here made it to the front page of www.dbstalk.com.
and here http://www.hdtvok.com/
Posted by: DTV TiVo Dealer
quote:
Originally posted by scottrob
And the stress testing continues.... :)
Doug/Robert/? Thanks for the manual...
Joint partnership. I could not have done it without Doug.
First my mail server would not accept the 9.4 MB pdf file and then I was concerned that my web server would not like all of the hits and volume.
So again Doug came to the rescue!
Thanks Doug!!
Posted by: Cajonkev
quote:
Originally posted by DTV TiVo Dealer
Joint partnership. I could not have done it without Doug.
First my mail server would not accept the 9.4 MB pdf file and then I was concerned that my web server would not like all of the hits and volume.
So again Doug came to the rescue!
Thanks Doug!!
Teacher's Pet...:D
Posted by: Kamakzie
Robert, all this manual does is excite me more! I can't wait till mine ships! Probably April 12th when the 2nd batch goes out?
Posted by: DTV TiVo Dealer
I expect a 1 week break between the first and second shipments. So my best estimate is the second batch will ship on April 13, '04.
Exact delivery dates for the additional allocations are not set in stone. In fact, they are quite fluid.
Posted by: Gromit
I have a 4:3 Sony TV. Anything viewed through the DVI interface gets letterboxed automatically. This means that SD content will be "postage stamp" sized. This is going to drive my wife nuts.
Other than the hope that she just insists that I buy a new TV to stop this insanity, what are my options as far as easily switching to an S-Video output for her to watch?
I'm hoping I'll be able to set up an activity in my Harmony remote to toggle between S-Video and DVI. Would that work for live TV as well as any SD material that has been recorded? I know I'll figure it out once I get the thing, but I'm just trying to plan ahead. I *think* I'll be able to output to DVI and S-Video at the same time, based on what has been posted here recently. Then again, there's a lot of info in this thread and it's kind of making my head spin.
Posted by: dswallow
Just over 8 hours since first posting them...
3,609 downloads
3,355 of the PDF
254 of the ZIP
40 people currently downloading it.
Posted by: bbwebb
Can someone please clear up the issue surrounding the forms that need to be completed before delivery. Does everyone need to complete these forms, or just new subscribers? Like many others, I have not received an email requesting me to take any additional steps.
Thanks,
Bill
Posted by: DTV TiVo Dealer
quote:
Originally posted by joegolf68
My Harmony remote SST-688 is suppose to ship next week. I ordered directly from Harmony and was assured to be in the first batch of orders filled. I was glad to see the links, like the one above, are now showing up on the web and includes that this will be the first DVR (TiVo) made universal remote! I will write a review once in hand. I think I will be glad I waited the extra month and did not order the 659. Here is some text that the advertisers are now giving:
I am getting the silver.
Additional Views
If you have a digital video recorder, this is the remote for you. Even when you have both a satellite and a DVR (TiVo), the SST688 has conveniently placed control for all necessary commands..
The Digital Video Remote simplifies any Home Theater! All of the features of the SST659 plus dedicated buttons designed for digital video recorders.
Easy to use, easy to set up.
Stylish design for comfortable and complete TiVo/PVR control
Page buttons for On Screen Guide navigation
4 one-touch Activity Buttons.
Full control of all brands and devices
No Macro Programming required.
2MB non-volatile flash memory.
Super Bright Backlight.
Free TV Listings for 2 months.
Metallic Silver and Gun-Metal Black.
Smart State Technology inside.
I expect to beat Harmony's direct back-order delivery date for the new 688 "Digital Video Remote".
Posted by: drewba
quote:
Originally posted by Gromit
I have a 4:3 Sony TV. Anything viewed through the DVI interface gets letterboxed automatically. This means that SD content will be "postage stamp" sized. This is going to drive my wife nuts.
Other than the hope that she just insists that I buy a new TV to stop this insanity, what are my options as far as easily switching to an S-Video output for her to watch?
Is it anything through DVI or only a 1080i signal? I've got a Panasonic that letterboxes all 1080i signals. My plan is to set up 480i and 1080i as the formats that the up arrow cycles through. Either DVI or component on the TiVo will output 480i which doesn't trigger the squeeze on my TV, so no switching to s-video will be required.
I figure that I'll tell my wife to push the up arrow and Ratio buttons until the picture looks right. :)
Posted by: Shark73
Thanks again Robert! Can't wait to get that email from you next Mon or Tues with the tracking number!
Jim
Posted by: TivoAholic
Robert, I was wondering... Is the first shipment still at 200 ???
OR will you actually be getting, let's sayyyyy 350-360 ?? (I HOPE) :)
Posted by: slocko
Robert doesn't accept Amex. ???????????????
quote:
Originally posted by sdf777
I'm #212. My amex won't show until tomorrow. Hoping either for more than 200 units or 12 people with paperwork problems.
Posted by: sdf777
quote:
Originally posted by slocko
Robert doesn't accept Amex. ???????????????
Usually use that. Must be on my MC then. (edit) Just called MC, no charge for #212. :(
Posted by: Kamakzie
LOL don't we wish! Even if he could just get 250 units in the first batch I would get mine! :D
quote:
Originally posted by TivoAholic
Robert, I was wondering... Is the first shipment still at 200 ???
OR will you actually be getting, let's sayyyyy 350-360 ?? (I HOPE) :)
Posted by: ebonovic
quote:
Originally posted by dswallow
Just over 8 hours since first posting them...
3,609 downloads
3,355 of the PDF
254 of the ZIP
40 people currently downloading it.
I think there are a LOT more people downloading it, then pre-ordered it.
What is your bandwith charge? I think some of us should float you a $1 or $2... To help shave the cost... That is over 27gb of traffic in one day
Posted by: sdf777
quote:
Originally posted by Kamakzie
LOL don't we wish! Even if he could just get 250 units in the first batch I would get mine! :D
Post above. I'm #212 and no charge to my MC.
Posted by: Kamakzie
:(
quote:
Originally posted by sdf777
Post above. I'm #212 and no charge to my MC.
Posted by: ebonovic
quote:
Originally posted by mprh
Does any know when we will be able to pre-order the hd tivo?
Marie
Did mprh have any idea on what she started:
Way back in POST #1
I don't think so, since the OP has only posted a total of 5 times...
How far we have come..
:cool:
Edit: Corrected gender mistake... Sorry mprh
Posted by: TallGuy
quote:
Originally posted by GreyGhost00
It appears that the only way to add digital channels is to scan for them ... In other words, you can't manually add a digital channel.
This is a bummer. It annoys me about my Samsung TS-160 now, since a few of our weird 480i digital channels are low signal strength so I don't always receive all of them at the same time. I have to time my scans very carefully to pick up a new channel.
Posted by: LarryInAz
Sig from Kamikaze:
__________________
I want my HD Tivo yesterday!
__________________
I feel like I should revise my sig to: "I want my HD TiVo, the day before Kamikaze!" ;)
Posted by: TallGuy
quote:
Originally posted by ebonovic
Did mprh have any idea on what he started:
She. Let's give credit since there are so few females in our midst.
Posted by: ebonovic
quote:
Originally posted by TallGuy
She. Let's give credit since there are so few females in our midst.
My bad... Fixed original post
Posted by: joegolf68
quote:
Originally posted by SteveHoltam
Just called my local Good Guys (not the toll free corporate number) to check on my pre-order status. Typical spin and bull crap (can I say that in the post-boob world?). Not only does this guy tell me that the unit will not hook-up to my 65" Mits without numerous adaptors, he also tells me that they should have about 400 of them in the store around the 15th. I just thanked him for his (worthless) information and hung up.
So much for any news locally....
It won't hook up to the Mits 65" w/o adaptors? I just bought the Mits 65" Diamond. One of the gret things the guy at my Good Guy's told me was that it had more ports than almost any other TV. I also have an order for the HR10-250 trhough the same saleperson (also with Robert, first come first buy). Go to ten stores and ten differetn answers. Go figure?
Did he tell you what adaptors were needed? How does he know, or did you read the manual and ask?
Thanks. :)
Posted by: bilbomims
I told my wife we should expect our new hd tivo in a few weeks. Always being the optimist (not) that she is, she says, "great, now we'll have to redo all the season passes again"
It's not like it's that much trouble.
Now if they would just include a cable to transfer all the data from my old tivo to the new one to make the wife happy.;)
Nevermind that we can finally watch high definition on our new tv--I'm going to try to show her hd and sd with the same program at the same time on split screen view (or just switch back and forth) to convince her that the difference in picture quality is worth it.
Posted by: wmillik
Anybody notice that we may not get over the air guides? Or so I interpret page 90 of the guide.
Posted by: EJ
Just an FYI...I am #143 and have not yet had a charge posted to my card, pending or not.
Posted by: Toeside
quote:
Originally posted by wmillik
Anybody notice that we may not get over the air guides? Or so I interpret page 90 of the guide.
I don't see anything to that effect. Manual page 90, or PDF page 90?
Posted by: elstonhill
quote:
Originally posted by wmillik
Anybody notice that we may not get over the air guides? Or so I interpret page 90 of the guide.
No. I do not read it that way.
First, the current TIVO also has a phone hook up.
Second, the manual says that it will take sometime for the receiver to download all of the TV schedule. I believe that this is because it is getting the schedule by satellite.
Posted by: wmillik
Manual page 90. Last paragraph discussing the use of the '*' for over air channels with no guide data.
But I'll be able to check this out next week. <grin>
Posted by: dswallow
quote:
Originally posted by wmillik
Anybody notice that we may not get over the air guides? Or so I interpret page 90 of the guide.
I suspect the concept is that if a station's guide data has not been provided to DirecTV, they'll know since the station identifier found on a scan of OTA channels won't match up with anything, so they provide you a way to just exclude it from consideration.
There's no reason we shouldn't have guide data for every station that is generating guide data... it is the station's responsibility to provide it to the listing services like Tribune. And if they don't do so, there's not much DirecTV can do about it.
Posted by: dswallow
quote:
Originally posted by bilbomims
Now if they would just include a cable to transfer all the data from my old tivo to the new one to make the wife happy.;)
Considering that TiVo can tally the number of season passes and wishlists in use, there's no technical reason a supported method of extracting configuration info and re-inserting it into a different unit couldn't have been provided.
It might even be an interesting revenue source; a "backup the state of your receiver" capability you could do on demand for a small fee, and a "restore the state of your receiver" capability for another fee, with an online interface to handle activating it and specifying when you might want to populate a different receiver with the state of another.
Actually I'm surprised the TiVoWebPlus folks haven't yet provided a bulk configuration extraction/backup capability and corresponding reload.
Posted by: neilaevans
quote:
Originally posted by PJO1966
I'm just bummed that I have plans for Wednesday night. I'm not going to have enough time to do more than bring the box inside before i leave again. It's going to have to wait until Thursday night for installation.
You think you're bummed... I just remembered that I have jury duty next week!
Posted by: KenW
Maybe you won't be selected. They do call more than they need.
Posted by: TomB
I just hope that this new one will fix the 'favorite list disappearing' problem... (please, oh please)
Posted by: neilaevans
quote:
Originally posted by KenW
Maybe you won't be selected. They do call more than they need.
That's what I'm hoping...
Posted by: bocktar
I think I'm sick in the head!
My friend called (and woke me) at 2:15am CST from a police car because he was stupidly in a car with someone who got issued a DUI.
I went and got him and took him home, and when I got back home, I couldn't get back to sleep because I was preoccupied about my HD TiVo after reading the manual online earlier.
Now I've spent the last 45 minutes giddily staring at my appropriately reduced credit card account summary in a dark room dreaming about how my life will again be complete with HD and TiVo as one. It's time to sharpen my ProntoEdit skills again.
:)
Posted by: ebockelman
quote:
Originally posted by EJ
Just an FYI...I am #143 and have not yet had a charge posted to my card, pending or not.
I'm number 123 and haven't had one either.
Robert, are you shipping all 200 next week? Have you completed charges to everyone's cards yet?
Posted by: Robert Crawford
As I browse through the manual, it reads that you can only record from the DVR Hard Drive to a DVD Recorder Hard Drive in real time. Am I understanding that correctly? If so, if you're going to convert anything you have on either hard drive to dvd then you're better off bypassing the DVR's Hard Drive and recording directly onto your DVD Recorder Hard Drive, that way, you can utilized the High Speed mode when you burn a dvd of that material from your Recorder's Hard Drive without having to do it in Real Time from the DVR's Hard Drive and then not being able to watch any live programs on the DVR if you're recording from the DVR Hard Drive to the DVD Recorder Hard Drive.
Posted by: k2ue
quote:
Originally posted by Robert Crawford
As I browse through the manual, it reads that you can only record from the DVR HD to a DVD Recorder HD in real time. Am I understanding that correctly? If so, if you're going to convert anything you have on either hard drive to dvd then you're better off bypassing the DVR's HD and recording directly onto your DVD Recorder HD, that way, you can utilized the High Speed mode when you burn a dvd of that material from your Recorder's HD without having to do it in Real Time from the DVR's HD and then not being able to watch any live programs on the DVR if you're recording from the DVR HD to the DVD Recorder HD.
Are there any DVD recorders that can accept an HD (or 480p) signal? DVD's thru DVI from my Bravo look very good, and it would be nice to be able to burn them 1.85:1 at that quality level.
Posted by: ElectricPickle
quote:
Originally posted by neilaevans
You think you're bummed... I just remembered that I have jury duty next week!
Just tell them that you are Rush Limbaugh's biggest fan. You will not get picked.
Posted by: pkscout
quote:
Originally posted by bilbomims
Now if they would just include a cable to transfer all the data from my old tivo to the new one to make the wife happy.;)
I hear ya. We're going to unplug the cable input from our SA TiVo and stop recording on it, but there are a bunch of things we still have to watch (like 24, we have 8 episodes waiting; JAG 3 eps, Without a Trace 3 eps). So for awhile we'll have both running but only have recordings done on the HDTiVo. In order to manage the "limited" space on the HDTiVo, I'm only going to record shows in HD if we are "current" on them. Stuff we're not caught up on I'll record in SD until we can get caught up.
Posted by: steel6
I am #161, confirmed by VE and Robert but I have not seen the charge to my credit card (I even called them). Should I be worried?
Posted by: Gromit
quote:
Originally posted by drewba
Is it anything through DVI or only a 1080i signal? I've got a Panasonic that letterboxes all 1080i signals. My plan is to set up 480i and 1080i as the formats that the up arrow cycles through. Either DVI or component on the TiVo will output 480i which doesn't trigger the squeeze on my TV, so no switching to s-video will be required.
I figure that I'll tell my wife to push the up arrow and Ratio buttons until the picture looks right. :)
I think it's anything DVI that gets squeezed. If that's the case, I think I'm going to have to set up a separate activity on my Harmony remote that will switch to S-Video.
Posted by: HDTivo4prez
quote:
Originally posted by ebockelman
I'm number 123 and haven't had one either.
Robert, are you shipping all 200 next week? Have you completed charges to everyone's cards yet?
Just adding me to the mix, #125 and have not been charged!!!
Posted by: bigcb37
I'm number 106 and I havent had a charge yet...I have an MBNA card too which has real time updates.
Posted by: leesweet
quote:
Originally posted by Gromit
I think it's anything DVI that gets squeezed. If that's the case, I think I'm going to have to set up a separate activity on my Harmony remote that will switch to S-Video.
All 'HD' signals are 16:9, so on a 4:3 set, they should be letterboxed. Thus, the set's behavior sounds right. Does also sound like you'll need an S-vid option to get back to non-HD viewing if you want full-screen (but I've not digested the entire manual yet.. :) ).
Posted by: slocko
If your card hasn't been charged and you haven't received a call from VE, I wouldnt worry about it.
They had a problem with my credit card (wrong expiration date) and they called my house to verify the info when the charge didn't go through.
They are probably divided it into 2 days work.
Posted by: jjmpeters
Congrats to all of you lucky people who are getting their HDTiVo next week. I waited too long and I am beyond the 350.
Hopefully once the shipments are made next week we can begin getting our sequence numbers. I think I'm close to the 450 mark so I don't know if I'm in the second or third shipment.
Posted by: synic
FWIW, after seeing some of the responses of people getting some credit on their accounts, I called D* and talked to a Customer Retention Specialist. I just mentioned that some longtime customers had been getting credit for upgrading to the HD Tivo to help offset the upfront cost.
The CRS said he hadn't heard anything about it (although he had heard of the HD Tivo). Once I explained that I had already ordered the unit and was waiting on delivery (hopefully by the end of the month) he cheerfully credited my account with free Showtime for six months and $10 of the HBO package for six months. I don't think it was dependent on activation of the receiver (it doesn't matter to me either way). Granted it wasn't as much as some have been getting but I didn't feel like pushing the issue and the $120 credit is better than nothing.
By the way I have already taken advantage of $399 HD deal they offered and even mentioned this to the CRS (I also mentioned that people were getting the deal for $99 shortly after) so that may have affected the amount they were willing to credit me. I was polite and had no problems so hopefully this will work for others as well.
Posted by: jcondon
As for transfering Season passes and paying a small fee etc...
I don't think we really want to transfer season passes anyway do we? Wishlists sure.
Probably 3/4 of my season passes are tied to SD channels. When I redo my season passes many of them the channel will change. For OTA stuff (probably about 1/2 of my season passes are on my locals) many of the programs would be on x.1 channles. 2.1, 4.1, 7.1
Also HD HBO and CBS are in the 80s.
Or am I missing something?
Posted by: sprocto2
I think you all need therapy! Leave the poor guy alone for crying out loud. First it was the e-mail with the forms and "What position am I?" then it was messing with the shipping method. On to "My credit card hasen't been charged yet!" and next "Where's my tracking number e-mail!" soon to be followed by "UPS / Fed-Ex is late!" and let us not forget about "It has been 2 days, I still don't have all my guide data!"
Yes, I probably risk eternal blacklist on tivocommunity by my first post as a negative one, but geeze people! Thanks.
Posted by: turls
Great, more CSR roulette. Will they get their act together after the box is actually released and be consistent? Will the number go up or down?
For such a "hot selling" pre-order, they sure are still being lackadaisical about it with current customers it sounds like. Which is what I thought you could avoid going to retention.
Better than nothing I guess, like you said.
BTW, I started a thread on basically this topic.
quote:
Originally posted by synic
Granted it wasn't as much as some ave been getting but I didn't feel like pushing the issue and the $120 credit is better than nothing.
Posted by: dlott
No charge yet to my credit card. #122 Can't believe I am sitting on pins and needles waiting for this much money to show up on my credit card. Maybe the wife is right. I have driven myself crazy following this thread. She keeps going if it isn't going to ship yet why do you keep checking that board every five minutes. My answer - I dunno. :confused:
Posted by: TomB
I think you are right, jcondon. About half of ours will be HD.
Posted by: PrimeRisk
quote:
Originally posted by ebonovic
Check out page 128 of the manual, Page 138 of the adobe file.
Whom are they kidding?
Can I connect my ZIP drive to the unit?
That was a good laugh. How many ZIP disks would it take to copy an 1 hr HD drama.....
(snip)
How many ZIPs would a Zipping TiVo Zip if a Zipping TiVo could Zip ZIPs?
Posted by: PJO1966
quote:
As I browse through the manual, it reads that you can only record from the DVR HD to a DVD Recorder HD in real time. Am I understanding that correctly? If so, if you're going to convert anything you have on either hard drive to dvd then you're better off bypassing the DVR's HD and recording directly onto your DVD Recorder HD, that way, you can utilized the High Speed mode when you burn a dvd of that material from your Recorder's HD without having to do it in Real Time from the DVR's HD and then not being able to watch any live programs on the DVR if you're recording from the DVR HD to the DVD Recorder HD.
quote:
Originally posted by k2ue
Are there any DVD recorders that can accept an HD (or 480p) signal? DVD's thru DVI from my Bravo look very good, and it would be nice to be able to burn them 1.85:1 at that quality level.
I understand your confusion, but the HD he was referring to was the Hard Drive... not High Definition.
Posted by: leesweet
The D* 'add additional equipment' selector is back up, but no HD TiVo that I can see under HNS and under either of its 'names'. Perhaps it was broken for a 'real' reason. :)
Posted by: k2ue
quote:
Originally posted by sprocto2
I think you all need therapy! Leave the poor guy alone for crying out loud. First it was the e-mail with the forms and "What position am I?" then it was messing with the shipping method. On to "My credit card hasen't been charged yet!" and next "Where's my tracking number e-mail!" soon to be followed by "UPS / Fed-Ex is late!" and let us not forget about "It has been 2 days, I still don't have all my guide data!"
Yes, I probably risk eternal blacklist on tivocommunity by my first post as a negative one, but geeze people! Thanks.
In the early days of the IBM PC there was a popular Forum on The Source, and I recall one of its denizens noting that he spent two hours each night on "disk hygiene" -- alphabetizing the actual contents of each directory and physically arranging all the files by size. His wife thought he was nuts because she only spent an hour on it. Clearly those people bought TiVos. . .
Posted by: Scaroth
Wow, I'm honored to have my first ever post here go to this HUGE thread! I've been lurking for what seems like forever...
Here's my order info, if it still matters:
Time of Order: 1/22/2004 5:30 PM EST
Order Type: Email
Order ID 12997
I did receive Robert's email a couple days ago, so I must be in the first 700.
Bring it on!
Posted by: JLWINE
quote:
Originally posted by poolne1
Jeez, is there anything Doug is clueless about? I hope it's not too late to get him on the ballot for November. But, here goes: Doug for President!!! :)
Vice-Presidential candidate? How about Robert? :)
In all seriousness, thanks Doug for your good work on this forum.
I guess if that was the case, it would make "nipple boy" a Secret Service agent. :D
Posted by: AbMagFab
As far as I can tell, one person *claims* they got pre-charged for it, and they're #76.
Let's see how this goes before we get crazy. We have to assume Robert is shipping these out in-order, with no favoritism. And this is way too public a forum for him to do anything other than that.
He's got a list, he's got the numbers, he'll just go by that.
Now, being a vocal person, and a vocal board, if something else starts happening, then everyone will know about it...
Posted by: gem
My credit card got hit yesterday. The charge included shipping for 2 day air and not overnight as reqested (changed by PM to Robert and fax on 3/22).
I tried to send another PM to Robert but his box is full.
I called VE and they said they would correct.
Those of you that have changed shipping method should make sure VE has updated their records.
Posted by: rvaniwaa
Add me to the list of those with pre-auths against their CCs! #52. I just could not convince myself to spend the extra $ for overnight or 2nd day. Colorado should only be 3 days ground (oh please, please, please) which would put it here on Friday.
--Ron
Posted by: cgeurin
quote:
Originally posted by rvaniwaa
Add me to the list of those with pre-auths against their CCs! #52. I just could not convince myself to spend the extra $ for overnight or 2nd day. Colorado should only be 3 days ground (oh please, please, please) which would put it here on Friday.
I'm #84 and pre-auth'd as well. I did spring for 2-day, so come on up to Monument if you can't wait. :p
Posted by: jzoomer
I hate to use a public forum like this, but how do you find out your order number from VE???? I placed my order around 2/12 on the internet and never got an email with the order number. I did get an email soliciting more purchasing as a new Directv subscriber from Wendy, but that is it. I see a credit card charge for $100 on 2/17 so I know there must be an order somewhere.
Of course, the obvious answer is to contact Robert. Well, his PM is always full. Repeated emails requesting order number have yet to be answered with an order number. It is getting a little frustrating.
Posted by: oosik77
Only the first 200 know their exact position right now. If you either read more posts in this thread or just stay tuned a list of all known orders is reposted every few pages. You should be able to figure out your rough position from that list. I'm around 375 or so and I ordered on 1/21.
Posted by: Shark73
quote:
Originally posted by jzoomer
I hate to use a public forum like this, but how do you find out your order number from VE???? I placed my order around 2/12 on the internet and never got an email with the order number. I did get an email soliciting more purchasing as a new Directv subscriber from Wendy, but that is it. I see a credit card charge for $100 on 2/17 so I know there must be an order somewhere.
Of course, the obvious answer is to contact Robert. Well, his PM is always full. Repeated emails requesting order number have yet to be answered with an order number. It is getting a little frustrating.
Call and ask. Tell them you never got the order confirmation email on 2/12. However, you may want to wait until the first batch ships next week as they are very busy dealing with the first 200 orders.
Jim
Posted by: leesweet
By the way, I think the email spam block problem is over... the only blacklists Robert's mailserver is on now are ones that are very aggressive and intended for use only by their owners. He's off spamcop; so, beyond checking your personal 'junk/spam' folders, you should get VE's emails.
Posted by: such
Wow, no posts in almost a half hour, think that's a record for this thread.
Posted by: PJO1966
Yesterday my bank account had been hit with the pre-authorization, and today it's gone... what the hell...?
Posted by: Bryan Lyle
So, where's Doug today? :) Wonder if he's off playing with a new HD-Tivo... Perhaps this thread is dead today because half the forum members took today off to wait for their new toy... only to find out it wouldn't be coming today afterall..
Posted by: Toeside
At least the pre-auths and charges indication something is happening. I paid in full with Ultimate Electronics. So now I just have to sit back and wait for the phone call. :(
Posted by: sotapoppy
quote:
Originally posted by Bryan Lyle
So, where's Doug today? :) Wonder if he's off playing with a new HD-Tivo... Perhaps this thread is dead today because half the forum members took today off to wait for their new toy... only to find out it wouldn't be coming today afterall..
Doug's been busy posting photos of the HD TiVo on a new thread. :p
Posted by: tladle
I had not received my pre-order number, but according to Doug's list I was number 55. I had not seen a charge on my card and when I called this morning to VE, they told me they had all of my paperwork but could not give me my priority number. I started to get concerned.
I just called my bank and an authorization for $814.99 from VE went through yesterday.
Hopefully I will be playing with this thing by next weekend.
Trent-
Posted by: tmf aficionado
quote:
Originally posted by DTV TiVo Dealer
Production of HD DVR?s has been slightly delayed. As it now stands, the first allocation of 200 will be shipping to our customers next week.
That's funny, I got bashed by the VE fanboys/ringers for bringing this up a few weeks ago, and guess what, now you all know I was right.
Speaking of broken promises, I just got an email saying that VE will be charging me $75 to ship via next day air, which directly contradicts my instructions to ship via UPS Ground. If I am indeed charged $75 for shipping, I will promptly contact my credit card issuer to initiate a chargeback.
Posted by: PJO1966
I was wondering why it took so long before we heard an "I Told You So!"
Posted by: ebonovic
Oh boy... Robert re-iterated later on in the forum that he was not going to change the shipping method, unless you specifically request it.
And as for the "delay in production"... I would not call DirecTV not authorizing the release of the product a "delay in production".
A true delay in production would not be over in three days.
This was more aless a delay in releasing the product for what ever reason.
So the units will arrive about 4 buisness days after the original estimated date, if Robert's predictions of recieving them this weekend holds true.
Posted by: herdfan
quote:
Originally posted by tmf aficionado
Speaking of broken promises, I just got an email saying that VE will be charging me $75 to ship via next day air, which directly contradicts my instructions to ship via UPS Ground. If I am indeed charged $75 for shipping, I will promptly contact my credit card issuer to initiate a chargeback.
I would suggest an e-mail to VE requesting that your HD Tivo be shipped Ground and not Overnight. If they charge you the $75 after you make this request, then ask for a chargeback. But give them the opportunity to fix it first.
Posted by: JLWINE
quote:
Originally posted by tmf aficionado
That's funny, I got bashed by the VE fanboys/ringers for bringing this up a few weeks ago, and guess what, now you all know I was right.
Speaking of broken promises, I just got an email saying that VE will be charging me $75 to ship via next day air, which directly contradicts my instructions to ship via UPS Ground. If I am indeed charged $75 for shipping, I will promptly contact my credit card issuer to initiate a chargeback.
May I suggest you read some more of this thread, or at least Robert's posts before you go accusing someone of breaking a promise. You are working off incorrect info that was changed more than two days ago.
Posted by: dswallow
quote:
Originally posted by tmf aficionado
That's funny, I got bashed by the VE fanboys/ringers for bringing this up a few weeks ago, and guess what, now you all know I was right.
Speaking of broken promises, I just got an email saying that VE will be charging me $75 to ship via next day air, which directly contradicts my instructions to ship via UPS Ground. If I am indeed charged $75 for shipping, I will promptly contact my credit card issuer to initiate a chargeback.
Of course the original "promise" was units would ship the first week of April; what ended up getting missed was the one week earlier beginning of shipping that came out later.
Before you act like an ass initiating a chargeback and creating even more hassle for everyone, how about calling VE about shipping cost issues if you do indeed get charged for the wrong shipping method; Robert did mention hre in this thread that shipping would remain whatever people had originally selected. He was as frustrated as anyone else when things changed and had been trying to anticipate what people would likely do to their shipping with the new info, after having just gone through a mass shipping change when it was thought units would be shipped directly from California to people.
Posted by: BFS
quote:
Originally posted by tmf aficionado
That's funny, I got bashed by the VE fanboys/ringers for bringing this up a few weeks ago, and guess what, now you all know I was right.
Speaking of broken promises, I just got an email saying that VE will be charging me $75 to ship via next day air, which directly contradicts my instructions to ship via UPS Ground. If I am indeed charged $75 for shipping, I will promptly contact my credit card issuer to request a chargeback.
Man - someone got up on the wrong side of the bed. Dude you need to relax.
If you think there is a big conspiracy theory associated with these pieces of electronics you've been watching too much TV.
I never ceases to amaze me the stress people put on themselves.
Go take a walk. Get away from the computer. Turn off all the TV's and just enjoy the time to yourself.
If you take the time to do a little reading you would understand that VE will ship as you requested when you placed the order.
I'm sure if you get "overcharged" for expedited shipping we can get a fund going here to help with your finances.
I for one will chip in to ease the pain the extra $60 would cause someone that is shelling out $900 for a "super VCR".
Unbelievable....
Posted by: midas
Come on people, if you're upset, just cancel your order. Only need 29 in the first 200 to cancel so I can get mine earlier. This will make both of us happy. Let's go, still enough time to cancel. Why be unhappy? Get out while you can!!!!
Unfortunately it seems people would rather just complain.
Posted by: jjmpeters
What's the chance by this time next week we'll see a thread in the "TiVo Upgrade Center" forum titled:
"How to Upgrade your HDTiVo"
I'm almost sorry there's a 1 year warranty. "Do you feel lucky punk?"
Posted by: herdfan
quote:
Originally posted by ebonovic
A true delay in production would not be over in three days.
This was more or less a delay in releasing the product for what ever reason.
My guess is that is was a delay caused by Robert not being allowed to meet the units at the border. Why this happened is open to rampant speculation, but given that he expects them Monday and it would take approximately 4-5 days to truck from the border to NY, they still may have been released on Wednesday and shipped. Now if he were shipping them Tuesday from California, then I would believe in a release delay, but given the situation???? - No.
Just my $0.02.
Posted by: tmf aficionado
quote:
Originally posted by ebonovic
Oh boy... Robert re-iterated later on in the forum that he was not going to change the shipping method, unless you specifically request it.
This thread has 4738+ mostly useless replies. Many of us have jobs, families, hobbies, etc. and cannot afford to spend an 8-hour day keeping up to date on every worthless post you people add to the mess.
We expect that VE will communicate with us via email or telephone, as he always has, instead of posting important announcements to a forum filled with thousands of lonely, underemployed souls who have nothing better to do than BS here all day long.
quote:
So the units will arrive about 4 buisness days after the original estimated date, if Robert's predictions of recieving them this weekend holds true.
Fool me once shame on you, fool me twice shame on me.
Posted by: mknoebel
quote:
Originally posted by BFS
I'm sure if you get "overcharged" for expedited shipping we can get a fund going here to help with your finances.
I for one will chip in to ease the pain the extra $60 would cause someone that is shelling out $900 for a "super VCR".
Unbelievable....
Unbelieveable?? Yes.
But I know I wouldn't chip in for someone's shipping charges.
Posted by: dswallow
quote:
Originally posted by tmf aficionado
This thread has 4738+ mostly useless replies. Many of us have jobs, families, hobbies, etc. and cannot afford to spend an 8-hour day keeping up to date on every worthless post you people add to the mess.
We expect that VE will communicate with us via email or telephone, as he always has, instead of posting important announcements to a forum filled with thousands of lonely, underemployed souls who have nothing better to do than BS here all day long.
Fool me once shame on you, fool me twice shame on me.
You're here too.
You could've just asked a question if you had a concern. Instead you chose to make bitter complaints and jumped to some nasty conclusions.
That's why you got the response you did.
Garbage in. Garbage out.
Now the fortunate thing about this thread is that in about 150 posts, nobody will remember what you said and you can pretend it never happened and just attribute it to a stress-filled day.
Posted by: JLWINE
quote:
Originally posted by tmf aficionado
........ shame on me.
Now there's one thing you said in which we can all agree.
Posted by: Kevin L
quote:
Originally posted by tmf aficionado
This thread has 4738+ mostly useless replies. Many of us have jobs, families, hobbies, etc. and cannot afford to spend an 8-hour day keeping up to date on every worthless post you people add to the mess.
We expect that VE will communicate with us via email or telephone, as he always has, instead of posting important announcements to a forum filled with thousands of lonely, underemployed souls who have nothing better to do than BS here all day long.
Fool me once shame on you, fool me twice shame on me.
Hey, Critical A**hole, you choose to come on here to rant and whine like a little girl, and then spew insults when you're told you were overreacting to old information. You talk about the useless replies in this thread that you don't have time to read, yet you felt it necessary to throw a temper tantrum and include it in your worthless post for all of us to read.
How I'm praying that your unit is one of the inevitable DOAs!
Posted by: dropper
quote:
Originally posted by tmf aficionado
That's funny, I got bashed by the VE fanboys/ringers for bringing this up a few weeks ago, and guess what, now you all know I was right.
Speaking of broken promises, I just got an email saying that VE will be charging me $75 to ship via next day air, which directly contradicts my instructions to ship via UPS Ground. If I am indeed charged $75 for shipping, I will promptly contact my credit card issuer to initiate a chargeback.
Yeah, and I guess you will get bashed again.
Let's just say for a moment that you were right. Do you think you would be getting you unit in the first batch? There would be something that would come up that would delay your order. "Oh sorry, the bank declined your card for some reason. Please call the bank." But of course, they wouldn't call you, they would say that they tried to email you about the problem. Now, shucks, you missed the first shipment.
When someone is obviously bending over backwards to do good business and go above and beyond, it's funny that you label him disreputable. What proof do you have? It's easy in a forum to hide behind some "annonymous" name and spout off accusations, but it does actually have a negative impact and can be damaging. Robert has already said that he does not wish to do this ever again because of this. I don't blame him.
If I were him, I would offer to give you back your $100 and tell you to go away. Go wait at BB or CC or GG to see when their units actually arrive in stores.
Keith
Posted by: JEbbesen
quote:
Originally posted by dswallow
Garbage in. Garbage out.
That's being a tad generous don’t you think?
Posted by: tmf aficionado
quote:
Originally posted by mknoebel
Unbelieveable?? Yes.
But I know I wouldn't chip in for someone's shipping charges.
Don't worry. I'm not concerned, and I don't need your charity.
If I am overcharged for shipping, my bank will ensure that the refund comes right out of VE's pocket. If I am not overcharged for shipping, then all will end well. I have stated my preference exactly once and expect that it will not be "upgraded" by $60 without my consent.
It doesn't take a computer genius to write a few php or asp scripts that would let users change their shipping preferences, view their order status, and see their place in the preorder queue from the VE web site. In the future, VE would be well advised to automate their pre-order system as much as possible to keep the lines of communication open with their customers. The fact that a third party (swallowd) would need to maintain a list on his own just to see his place in the queue is ludicrous.
Posted by: aejanis
I would hope that some of the proceeds that VE brings in from this offer should go toward a web design that is more "professional". From a better back-end, to a better interface. It is not very professional right now (in appearance and operation). The site is a bunch of flat files, and does not flow very well at all. Also the ordering process has a very shady feel to it (you are sent off to a "3rd party" payment site).
Ideal situation would have been that we could all see our place in line based on a pre-order inventory in an ordering database. The ability to change our delivery method is pushing it, but could be done.
After this I think he will be at the point in the game where it is time to get the website up to par with the rest of the respected retailers on the Internet.
Posted by: dswallow
quote:
Originally posted by tmf aficionado
It doesn't take a computer genius to write a few php or asp scripts that would let users change their shipping preferences, view their order status, and see their place in the preorder queue from the VE web site. In the future, VE would be well advised to automate their pre-order system as much as possible to keep the lines of communication open with their customers. The fact that a third party (swallowd) would need to maintain a list on his own just to see his place in the queue is ludicrous.
Believe me, lessons learned during this pre-order process are going to translate into changes the next time around. :) But what's done is done this time.
Posted by: dswallow
quote:
Originally posted by aejanis
I would hope that some of the proceeds that VE brings in from this offer should go toward a web design that is more "professional". From a better back-end, to a better interface. It is not very professional right now (in appearance and operation). The site is a flat file, and does not flow very well at all. Also the ordering process has a very shady feel to it.
Ideal situation would have been that we could all see our place in line based on a pre-order inventory in an ordering database. The ability to change our delivery method is pushing it, but could be done.
After this I think he will be at the point in the game where it is time to get the website up to par with the rest of the respected retailers on the Internet.
Do you know of any retailers who let you see your position in line when you're order aproduct that's out of stock? I ask just because I'd like to go see how thy're presenting the info to the buyer. The only sites I know of that are clear about stock being backordered at best let you see the number of units backordered before you order, but after that there's really nothing on the invoice identifying a position -- it's just assumed orders will be filled in the order they were receive, I guess.
Posted by: herdfan
quote:
Originally posted by tmf aficionado
In the future, VE would be well advised to automate their pre-order system as much as possible to keep the lines of communication open with their customers.
The fact that a third party (swallowd) would need to maintain a list on his own just to see his place in the queue is ludicrous.
Given that this is probably a very rare occurrence's that this product generated as much demand as it has, updating a pre-order system to handle something that may never occur again would be a waste. Can you blame Robert for not have a system in place to handle the volume of pre-orders he got when DirecTV and Tivo had no clue what type of demand this product would create.
He attempted to provide an extra service for those in this board, and just because it has had a few bumps, you are ridiculing him for it. That's not right. Seems devoid of "Critical Thought" if you ask me.
As for Doug's list, I would guess he started it as a service to those on this board, not as an adjunct to VE's business.
Posted by: joegolf68
[QUOTE]Originally posted by tmf aficionado
[B]Don't worry. I'm not concerned, and I don't need your charity.
Not sure why you are getting beaten about the ears here. It is NOT your responsibility to read a damn thing here after you made your order! You entered into a contract with valueelectronics, seems simple. I also agree, this thread is full of junk, so not everyone has the time and interest to read every post. Yes, I contribute to that junk, but it doesn't change the fact that you don't have to read everything.
That said, I think Robert is doing a pretty good job. His posts could be longer with more detail to reduce speculation, but that is just my opinion. Sometimes when someone has no new info, even that info would be good to post.
I took hell for stating several weeks ago that the EBay stuff could lead to a lawsuit. Look at the anger, misunderstandings, etc., right here, then know I am not too far off base.
Finally, I think we would all agree this has become more of a competition than a real need for the HD unit. Competitive juices sometimes brings out the worst in me, and maybe others. I am not in any real hurry to get this unit, however, because of simple competition with pure strangers, the juices flow and I want to "win."
As for Robert, he has had a nightmare to deal with, but, he is being paid handsomely for his troubles, so no pity there!!! Robert appears to be a great guy, a GREAT businessman and all around honest fellow. after this damn thing is completed, he needs to take some time off and enjoy the "spoils of war."
Joe]
Posted by: aejanis
quote:
Originally posted by dswallow
Do you know of any retailers who let you see your position in line when you're order aproduct that's out of stock? I ask just because I'd like to go see how thy're presenting the info to the buyer. The only sites I know of that are clear about stock being backordered at best let you see the number of units backordered before you order, but after that there's really nothing on the invoice identifying a position -- it's just assumed orders will be filled in the order they were receive, I guess.
I am more concerned that there was no hard cutoff after the 300/350 that were part of the original "pre-order". I ordered before Robert felt he hit that cutoff, and I am light-years away.
As you stated this could have been handled better, and I am sure it will be next time. He should have a system that can track inventory (be it in-stock or a pre-order limit). I am sure VE drop ships from several locations (much like amazon and buy.com do with Ingram), but that feature could be useful on items that are not dropshipped from national distributers.
Also, the checkout process needs to be brought in-house. Sending buyers off to another site to process the payment is a little under the bar for this kind of retailer (selling very a large volume of product like he is).
Posted by: Starrbuck
quote:
Originally posted by tmf aficionado
This thread has 4738+ mostly useless replies. Many of us have jobs, families, hobbies, etc. and cannot afford to spend an 8-hour day keeping up to date on every worthless post you people add to the mess.
There's a little button called 'Search' that would help you find messages from Robert. Use it and quit whining.
Posted by: dswallow
quote:
Originally posted by joegolf68
Finally, I think we would all agree this has become more of a competition than a real need for the HD unit. Competitive juices sometimes brings out the worst in me, and maybe others. I am not in any real hurry to get this unit, however, because of simple competition with pure strangers, the juices flow and I want to "win."
If CBS starts broadcasting NBL (National Buyers League) games and pre-empting regularly scheduled series or running their entire schedule delayed because a game runs into overtime, I'm gonna stop watching TV.
Posted by: sotapoppy
aficionado \uh-fish-ee-uh-NAH-doh\, noun:
An enthusiastic admirer; a fan. :rolleyes:
Posted by: dswallow
quote:
Originally posted by sotapoppy
aficionado \uh-fish-ee-uh-NAH-doh\, noun:
An enthusiastic admirer; a fan. :rolleyes:
I think you need to figure out what "tmf" stands for too. :D
Posted by: Starrbuck
quote:
Originally posted by BFS
I'm sure if you get "overcharged" for expedited shipping we can get a fund going here to help with your finances.
I for one will chip in to ease the pain the extra $60 would cause someone that is shelling out $900 for a "super VCR".
Unbelievable....
"I'd pay real money if he'd shut up!"
-- Leonard "Bones" McCoy, Star Trek VI
:cool:
Posted by: sotapoppy
quote:
Originally posted by dswallow
I think you need to figure out what "tmf" stands for too. :D
Too Many Friends? ;)
Posted by: BillF
quote:
Originally posted by midas
Come on people, if you're upset, just cancel your order. Only need 29 in the first 200 to cancel so I can get mine earlier. This will make both of us happy. Let's go, still enough time to cancel. Why be unhappy? Get out while you can!!!!
Unfortunately it seems people would rather just complain.
Yeah, what you said!! ;)
Posted by: leesweet
quote:
Originally posted by dswallow
I think you need to figure out what "tmf" stands for too. :D
Ooh! Ooh! *I* know! *I* know! :D
On the website, I think his is supposed to be one on the same level of www.solidsignal.com and many other small Internet businesses, where you go to order things. You aren't supposed to order things months ahead of time. You aren't supposed to be changing requirements (like shipping) once you order. There aren't supposed to be 700 people talking about their order for the same item, and wondering about their place in line. You aren't supposed to have a forum with a thread with almost 5000 posts talking about one item, where people whine about a possible shipping charge mistake instead of calling the vendor and getting it corrected.
I think his website is fine for his business as is. It's not Amazon where you *can* and do preorder things every day!
Now if he *does* offer preorders regularly (yeah, right!), then perhaps he should have a better online mechanism. (Or all his staff will riot!)
Posted by: aejanis
quote:
Originally posted by leesweet
Ooh! Ooh! *I* know! *I* know! :D
On the website, I think his is supposed to be one on the same level of www.solidsignal.com and many other small Internet businesses, where you go to order things. You aren't supposed to order things months ahead of time. You aren't supposed to be changing requirements (like shipping) once you order. There aren't supposed to be 700 people talking about their order for the same item, and wondering about their place in line. You aren't supposed to have a forum with a thread with almost 5000 posts talking about one item, where people whine about a possible shipping charge mistake instead of calling the vendor and getting it corrected.
I think his website is fine for his business as is. It's not Amazon where you *can* and do preorder things every day!
Now if he *does* offer preorders regularly (yeah, right!), then perhaps he should have a better online mechanism. (Or all his staff will riot!)
Yes...something on level with solidsignal.com would be more like it. If it had not been for the pre-order deal and TC...well I would never buy anything from VE. The website is a big turn-off, and looks like a here today, probably gone tomorrow type operation (when looking at just the website, and not the feedback from TC).
Posted by: such
For those convinced the whole damn thing is a conspiracy, try the following:
Go to the Google page. Enter:
Weapons of Mass Destruction
Hit the "I'm Feeling Lucky" button and read carefully
.........................
Posted by: slocko
i dont' get it. I have called VE about 4 times with questions and somebody has answered every single time.
i think in this modern age of the internet and email, people are so ready to resort to email or forums for information, when a simple phone call will do.
if you have a concern about shipping, call the freakin guy!!!!! better correct it now with one simple phone call. Rober is human and the people working for him are human, they can make a mistake and enter your shipping information incorrectly. since you have to take time out to call the credit card company to get a chargeback, why not spend that time calling VE?
Posted by: leesweet
Er, no, I was saying that *any* website with a shopping cart sort of thing should be fine for just ordering things from the web.
VE's is a little rougher that SS's but I don't see where SS's is any better. I order a multiswitch there today and I had to enter my info all over again (ordered there many times). No login info, etc. No memory about 'me'. Absolutely no info on order status (already mentioned that to them as a nice improvement to work on, especially for UPS tracking numbers, a la Amazon), etc.
But for a small B&M (VE) that wanted a web presence, I have no problem with their site. Of course they will use a third-party billing site. Many say 'your credit card charge will come from xxxx-chargeco'. I've no problem as long as I *know* what will be on my chargecard.
I think 99% of this is the size of this preorder furor. Now, I didn't live through the previous TiVo preorder I've seen referred to. Not knowing how large that one was (people, preorder timing, etc.) I can't say what Robert perhaps 'should' have learned from that one and made plans for this one.
One suggestion I've not seen offered is that VE's 'news' could have been on the AVSTC page at his website and not buried here or in emails that get stuck in spam blacklists or junk folders.
Posted by: dropper
quote:
Originally posted by aejanis
Yes...something on level with solidsignal.com would be more like it. If it had not been for the pre-order deal and TC...well I would never buy anything from VE. The website is a big turn-off, and looks like a here today, probably gone tomorrow type operation (when looking at just the website, and not the feedback from TC).
Yeah, but pretty sites don't always mean honest dealings. From the solidsignal website:
quote:
Backordered
MSRP Price: $ 1,099.99
You Save: $ 100.00
Keith
http://www.solidsignal.com/prod_dis...?PROD=HD-DVR250
Posted by: PJO1966
quote:
Originally posted by slocko
i dont' get it. I have called VE about 4 times with questions and somebody has answered every single time.
i think in this modern age of the internet and email, people are so ready to resort to email or forums for information, when a simple phone call will do.
if you have a concern about shipping, call the freakin guy!!!!! better correct it now with one simple phone call. Rober is human and the people working for him are human, they can make a mistake and enter your shipping information incorrectly. since you have to take time out to call the credit card company to get a chargeback, why not spend that time calling VE?
... because some people enjoy making waves and watching how people react.
Posted by: leesweet
quote:
Originally posted by such
Go to the Google page. Enter:
Weapons of Mass Destruction
Hit the "I'm Feeling Lucky" button and read carefully
Dang, that's good... :D
Posted by: dswallow
Almost 24 hours after first posting...
The manual has been downlaoded 5,686 times.
5,367 of the PDF
319 of the ZIP
Posted by: JohnA
You don't understand his thinking. He does not want to straighten this out. He is now hoping it gets shipped overnight so he will get it faster then use the hammer to get that cost back from VE. If you want to get into the mind of a crook you have to think like one!
Posted by: leesweet
quote:
Originally posted by JohnA
You don't understand his thinking. He does not want to straighten this out. He is now hoping it gets shipped overnight so he will get it faster then use the hammer to get that cost back from VE. If you want to get into the mind of a crook you have to think like one!
Right, wants it both ways! Fast and free! :)
Posted by: dswallow
quote:
Originally posted by leesweet
Right, wants it both ways! Fast and free! :)
Don't we all? :p
Posted by: Kevin L
quote:
Originally posted by joegolf68
Not sure why you are getting beaten about the ears here. It is NOT your responsibility to read a damn thing here after you made your order! You entered into a contract with valueelectronics, seems simple. I also agree, this thread is full of junk, so not everyone has the time and interest to read every post. Yes, I contribute to that junk, but it doesn't change the fact that you don't have to read everything.
tmf is getting beaten about the ears because of the abrasive tone of his message. I certainly understand his not wanting to pay an unauthorized additional charge of $60. However, instead of asking on here what the deal was, he threatened chargebacks and insinuated less-than-ethical business practices on VE's part.
You, yourself mentioned how you thought this was a community and we should be treating each other as such. tmf, who at the time of his post had a very low post count decided to be hostile towards a community member.
Posted by: btwyx
quote:
Originally posted by tmf aficionado
That's funny, I got bashed by the VE fanboys/ringers for bringing this up a few weeks ago, and guess what, now you all know I was right.
The post you reference states:
"This guy is clearly jerking us around. He is reserving the first ones for his buddies and screwing the rest of us."
Where is the evidence of favoritism, holding back, or Robert screwing us around?
You have no basis for making an "I told you so" post, you seem to have very little basis in reality at all.
Posted by: tmf aficionado
quote:
Originally posted by JohnA
You don't understand his thinking. He does not want to straighten this out. He is now hoping it gets shipped overnight so he will get it faster then use the hammer to get that cost back from VE. If you want to get into the mind of a crook you have to think like one!
I don't care if VE chooses to ship it overnight, but as with any unsolicited "gift" (whether goods or services) I am under no obligation to pay for it if I did not order it, and I am under no obligation to remind VE not to send it using the method I chose when I placed the order - although I have effectively done so by bringing it to their attention here. The law is on my side, and therefore the "crook" appellation is downright incorrect.
http://www.usps.com/websites/depart/inspect/merch.htm
If you ordered a new PC from Dell, and they automatically decided that you "wanted" a $100 hard drive upgrade that wasn't part of your order, wouldn't you expect the upgrade to happen at their own expense? If you saw the extra $100 on your credit card statement, wouldn't you charge it back to Dell?
There is NO justification for unauthorized credit card charges, period. If it happens, it is bank fraud and it will be dealt with accordingly.
Posted by: herdfan
I don't know what your line of work is, but I would guess you are not "underemployed" as you accused us here on the board of being, but I would venture to guess that you're not a people person and that co-workers and associates would rather not be around you.
I would also guess that you think you have never made a mistake.
Critcal Thought my a**.
Posted by: gss14
When mistakes happen, some people allow the person who made the mistake a chance to fix it. Others take the opportunity to rub it in their face and attempt to find a way of financially gaining from the mistake.
Whichever you decide speaks volumes toward your personality and sense of morality.
Posted by: Shark73
quote:
Originally posted by tmf aficionado
I don't care if VE chooses to ship it overnight, but as with any unsolicited "gift" (whether goods or services) I am under no obligation to pay for it if I did not order it, and I am under no obligation to remind VE not to send it using the method I chose when I placed the order - although I have effectively done so by bringing it to their attention here. The law is on my side, and therefore the "crook" appellation is downright incorrect.
http://www.usps.com/websites/depart/inspect/merch.htm
If you ordered a new PC from Dell, and they automatically decided that you "wanted" a $100 hard drive upgrade that wasn't part of your order, wouldn't you expect the upgrade to happen at their own expense? If you saw the extra $100 on your credit card statement, wouldn't you charge it back to Dell?
There is NO justification for unauthorized credit card charges, period. If it happens, it is bank fraud and it will be dealt with accordingly.
First off, VE stated here on the forum that they will stay with whatever method of delivery you opted for during ordering or via fax.
Second, if you see the charge is incorrect prior to the product shipping, why wouldn't you call to see what was wrong with the order?
I know I would call if they charged me say $1000 vs $900. If you know in advance that the charge is incorrect you should take action to correct it, not screw the vendor over for a mistake after the fact.
That's just ethics....some are more ethical than others.
Edit: What does that link have to do with you ordering a product from VE?
Posted by: btwyx
quote:
Originally posted by tmf aficionado
but as with any unsolicited "gift" (whether goods or services) I am under no obligation to pay for it if I did not order it,
I actually agree with you on that point, however you have a very obnoxious way of making your points which really turns people against you, even when you actually have a point.
However, if you are aware that a mistake is being made and have the chance to put it right, it would be polite of you to try and straighten it out before hand. If it really came down to it, all your postings here are evidence that you knew of, and consented to the extra charge, but I doubt it'd go that far.
Posted by: tmf aficionado
quote:
Originally posted by Shark73
First off, VE stated here on the forum that they will stay with whatever method of delivery you opted for during ordering or via fax.
Excellent, then I look forward to a trouble-free order. Thanks for the reassurance.
It's just too bad that I had to sift through 4800 sychophantic posts to find that out.
quote:
Second, if you see the charge is incorrect prior to the product shipping, why wouldn't you call to see what was wrong with the order?
I know I would call if they charged me say $1000 vs $900. If you know in advance that the charge is incorrect you should take action to correct it
If it looks like an honest mistake, that's exactly what I'll do. But if I see an email that tells me that the vendor has unilaterally decided to "upgrade" the shipping on everybody's order across the board and increase the price without obtaining consent, I will be happy to let the vendor shoot himself in the foot.
quote:
That's just ethics....some are more ethical than others.
You're right on the money. And that is why I probably will not order from VE again.
quote:
Originally posted by btwyx
If it really came down to it, all your postings here are evidence that you knew of, and consented to the extra charge, but I doubt it'd go that far.
I must have missed the part where I said I consented to the charge. All I seem to remember saying is that I'll dispute it if it happens.
Posted by: Combat Medic
quote:
Originally posted by tmf aficionado
I don't care if VE chooses to ship it overnight, but as with any unsolicited "gift" (whether goods or services) I am under no obligation to pay for it if I did not order it, and I am under no obligation to remind VE not to send it using the method I chose when I placed the order - although I have effectively done so by bringing it to their attention here. The law is on my side, and therefore the "crook" appellation is downright incorrect.
http://www.usps.com/websites/depart/inspect/merch.htm
If you ordered a new PC from Dell, and they automatically decided that you "wanted" a $100 hard drive upgrade that wasn't part of your order, wouldn't you expect the upgrade to happen at their own expense? If you saw the extra $100 on your credit card statement, wouldn't you charge it back to Dell?
There is NO justification for unauthorized credit card charges, period. If it happens, it is bank fraud and it will be dealt with accordingly.
For it to be fraud it has to be done on purpose, like what you are doing, otherwise it is a mistake.
-Mike
Posted by: Shark73
quote:
Originally posted by tmf aficionado
If it looks like an honest mistake, that's exactly what I'll do. But if I see an email that tells me that the vendor has unilaterally decided to "upgrade" the shipping on everybody's order across the board and increase the price without obtaining consent, I will be happy to let the vendor shoot himself in the foot.
My only question is why not call them and ask why they are upgrading everyone to overnight and state that you do not want to upgrade your shipping?
Posted by: tmf aficionado
quote:
Originally posted by Shark73
My only question is why not call them and ask why they are upgrading everyone to overnight and state that you do not want to upgrade your shipping?
Ahh, right... somebody from the "it's the consumer's job to beg the vendor not to be overbilled" school of thought. Welcome aboard.
If I have to waste my time searching this forum to find critical information about my preorder, I expect that VE will keep abreast of developments in this thread as well.
Regardless, it would seem that VE has backed down from their disingenuous attempt to overbill me, so this issue should be laid to rest for now. Forgive, but never forget.
Posted by: MichaelK
quote:
Originally posted by tmf aficionado
Excellent, then I look forward to a trouble-free order. Thanks for the reassurance.
It's just too bad that I had to sift through 4800 sychophantic posts to find that out.
If it looks like an honest mistake, that's exactly what I'll do. But if I see an email that tells me that the vendor has unilaterally decided to "upgrade" the shipping on everybody's order across the board and increase the price without obtaining consent, I will be happy to let the vendor shoot himself in the foot.
You're right on the money. And that is why I probably will not order from VE again.
I must have missed the part where I said I consented to the charge. All I seem to remember saying is that I'll dispute it if it happens.
edited per the request of several other posters.
Posted by: StephenT
I could be wrong, and it was very poorly worded in the email if this is the case, but based on a post by Robert, I believe that upgrade was only for people who originally had next day and then switched to ground because they lived in or around Cali. where the first order was going to be shipped from. So Robert thought that since it was now going back to be shipped from the east coast that those people would want to go back to next day.
Correct me if I'm wrong. And like I said the email did not get that across well at all.
Posted by: GreyGhost00
quote:
Originally posted by MichaelK
please just shut the F up ... <SNIP>
... you ignorant slut.
Thanks for saying what the rest of us were thinking. Shouldn't be any need to further waste posts on this as most would simply be restating what was said here.
Posted by: Mr Pieces
quote:
Originally posted by MichaelK
please just shut the F up, quit whining like a little girl who spilled jam on her dress and cancel your order you flaming a'hole.
THe rest of us who arent butt wipes would like to move up the list a little.
if you werent such a freakin prick you could have gound out that robert made the silly statement about upgrading to overnight because he legitimately thought that is what most everyone wanted. In hindsight it was a little dense but not fraud you ignorant slut.
And I thought the other guy needed some medication.
Posted by: Marco
quote:
please just shut the F up
:up: ... but please consider editing your post so this gargantuan thread doesn't get locked! :eek:
Posted by: mchaney
I just popped in here at lunch time to read the last page of posts to see if I was missing anything new.
Whew!
I sure hope everyone gets their HDTivo's by next Friday. This going into the weekend knowing that you have to survive another weekend without HDTivo is going to kill us all!
:eek:
Mike
Posted by: tmf aficionado
quote:
Originally posted by MichaelK
please just shut the F up, quit whining like a little girl who spilled jam on her dress and cancel your order you flaming a'hole.
THe rest of us who arent butt wipes would like to move up the list a little.
if you werent such a freakin prick you could have gound out that robert made the silly statement about upgrading to overnight because he legitimately thought that is what most everyone wanted. In hindsight it was a little dense but not fraud you ignorant slut.
Oh, and one more thing.
I may have a low post count here, but that doesn't mean I don't deserve respect as a human being. I may not waste 2/3 of my life attaining "special member" status by making thousands of worthless posts here, but that is not a reflection on my value as a person.
You people need to learn to use a little tact when people attack your "sacred cows" like Value Electronics. I don't care how much brown nosing you do here on your own, but there is no excuse for letting your feelings get in the way when another customer posts a legitimate complaint. If you don't have something constructive to add to the discussion, don't scream at somebody for expressing disagreement. Learn to behave like adults for once in your pathetic, meaningless lives, will you?
Show some respect and others will follow. Or, continue to make personal attacks on people who disagree with you and deal with the consequences.
Posted by: dswallow
quote:
Originally posted by tmf aficionado
Show some respect and others will follow. Or, continue to make personal attacks on people who disagree with you and deal with the consequences.
Next time, before you post in this thread, please take heed of your own advice.
That will prevent this sort of thing from happening again. It's my understanding that when you show some respect, others will follow. Otherwise, expect to have to deal with the consequences.
Posted by: dr_mal
quote:
Originally posted by tmf aficionado
<snip> when another customer posts a legitimate complaint <snip>
Still waiting for that to happen...
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