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My wonderful experience with Hinsdale.
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Posted by: MikeNorman
I ordered the 120GB A Drive Replacement Kit which (results in ~107hr DirecTiVo) on Friday. I receive the 120GB TiVo A Drive with all software pre-loaded for drop-in install for my Philips DSR6000 the following Monday in the mail. Following Hinsdale one-page instructions I was able to have the Philips DSR6000 back up in about 30 minutes. The Hinsdale disk drive came with TIVO 2.0 because Hinsdale said that you couldn’t make an image of 3.0 for security flags. TIVO 3.0 has to download via a telephone line.
I did not remember that 2.0 did not support local channels so I wasted two hours with the agent for DIRECTV who barely could speak English. It was obvious this man did not know what he was doing and kept insisting that I reboot and reacquire the satellite signal. Finally, I asked to speak to his supervisor and he connected me to a telephone that no one answered. I called back and got a lady that knew her stuff. She quickly told me that I had to wait until my software upgraded to 3.0.
I forced a TIVO call at that time and expected the software to update at 2AM. When I got up this morning it had not. I forced another call and it downloaded 3.0 then. After rebooting I called DIRECTV and the man since the local channels information to the receiver and the local channels came on after downloading the DIRECT satellite information.
Two weeks ago I mailed Hinsdale my Sony SAT-60 receiver and had him to upgrade it to 240Gbytes. He sent back a note with the receiver telling me that it was real simple with his kit and I should have just order the kit and save a lot of time without my receiver and his costs for upgrading.
I now know just how easy it is even for someone who does not know how to fix anything.
You need a T-10 and maybe T-15 screwdrivers available at Lowe's or any hardware store. You just have to remove four screws holding the case on, two screws holding the disk drive assemble in place, disconnect fan power, lift off the disk drive assemble unplug power and computer connections from the disk drive, remove four screws holding the disk drive to the disk drive assemble then reverse for the new disk drive.
To add the B drive is even simpler for you do not lose your original software so you avoid the hassle with DIRECTV.
Bottom line is give it a try by buying Hinsdale preformatted disk drives if you want it easy and simple!
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