TiVo Community Forums Archives - Frozen at starting up

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Frozen at starting up
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Posted by: HybridEgo

I have a series 1 TiVo (4 hours best quality if I remember....I upgraded it a while ago) that I've had for about 2 years now. I got back from Spring Break today and turned back on my TiVo (I had left it in standby mode so it didn't record tons of stuff while I was gone). When I first turned it back on everything worked fine but after about an hour or so it totally froze. I left it sit for a good 10-20 minutes and nothing changed. I then unplugged the power to restart the TiVo and its now freezing at the screen that says "Your PTV Receiver is starting up. Please wait a moment....". It seems like one of the HD's (I'm guessing the primary one that came with it) might be fried or something. I haven't tried hooking it up to my computer yet and testing it and everything since I need to go out and get another star head screwdriver to open it up again but I was wondering if anyone has had this problem and if so how I can go about fixing it. If its as simple as replacing a HD, thats no big issues, but I dont have an image of the TiVo HD before I upgraded it so does anyone know how I can go about obtaining one if I have to replace the HD? Also, as another question, if my TiVo is beyond repair, my roommate and I are going to go buy a new series 2 TiVo but dont want to spend too much money but want to be able to record a decent amount of stuff, any recommendations (I'm somewhat warry about upgrading another TiVo straight off after what is happening with this one).

Posted by: litzdog911

Mostly likely one of the hard drives is dead. You'll need to figure out which one by pulling them out of the Tivo, installing them in a PC, then running the disk manufacturer's diagnostic utility (e.g. PowerMax for Maxtor/Quantum drives).

Once you figure out which drive is bad you'll need to replace it and reimage. You can buy image files here http://www.ptvupgrade.com/products/instantcake/

Posted by: HybridEgo

Do you know of any place where I can get the PowerMax utility besides from Maxtor? I have gone on their website and when I agree to the license agreement I get a 404 error....talk aboug great site design.

Posted by: Robert S

How strange. PowerMax is a Maxtor product, so good luck finding a mirror.

It did work until quite recently, it's not just a site design issue.

Posted by: litzdog911

It seems to be working now at

http://www.maxtor.com/en/support/downloads/powermax.htm

But here's another source I found via Google

http://www.softpedia.com/public/cat/13/8/13-8-19.shtml

Posted by: Robert S

The pages are working, but when you click 'I agree', you get a 404 for this page: http://www.maxtor.com/en/support/do...es/powermax.exe