TiVo Community Forums Archives - "Right side not detected" error

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"Right side not detected" error
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Posted by: bskesq

Here's my problem:

Been running 2 DirecTV tivos at home for a while just great! 2 feeds to each (actually 2 dishes each with 4 way multiswitches with cable tv fed through also and diplexers so TVs without sat boxes saw basic cable.) I have another directv only tuner and a bunch of tv's with just cable reception.

Had the stupid idea to try IO digital cable and HD boxes b/c I have 2 hd ready tvs and pay for cable anyway because of cable modem.

I think the cable guy screwed up the install in one room and damaged the tivo because now the tivo can't hold the sat signal on input 2.

I've switched wires and it's input 2 that doesn't work- I even ran a new wire from the multiswitch just to be sure and the input 2 doesn't work,-- message on setup is that "right side not found"! Then searching searching searching.

First input works fine-- just message saying searching for sat on 2-- pops up while viewing . Sometimes 2 actually works for a few minutes and I can switch form 1 tuner to the other but then it just goes black--

Any thoughts? should I just accept it as a 1 tuner unit and move it to another location or is it worth fixing? In the meantime I changed the setup to eliminate 2 tuners-- but I'd like to know if and where I can get this fixed.

Could this problem have been caused by the cable guy plugging the sat feed into his cable box and then using the cable out from the box to go into the diplexer and to the tivo sat 2 input? I guess this mixed his cable box output into my sat input and maybe that burned something out???

Anybody know??

Thanks