TiVo Community Forums Archives - daily call w/ cacheCard: problems

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daily call w/ cacheCard: problems
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Posted by: Jose Coutinho

Hi,

I hope you guys can help me out here.

I am having a problem doing the daily connection using the cacheCard. The networking is fine, and I can ping from Tivo to the outside world. It also does the 'test call' without any problems.

The problem is that whenever Tivo does its daily call, it fails with the error: "Failed. Call interrupted" after "downloading..." status.

I will be happy to post any relevant log (if I knew which...) so that you can analyse the problem.

It actually worked in the beginning, don't know what is going on.

Posted by: sanderton

The http log and tvlog would be good (the latter just for the period of the call)

Posted by: Jose Coutinho

Thanks for pointing out the http log - the problem was that my router was configured not to accept packets from the outside, except my work machine and the tivo server, which I thought had a fixed IP: 204.176.49.3, but now it was connecting to 204.176.49.48... and thus failed. I guess I should open to a few more ports... Fortunately, it is now working.

Many thanks. :>