TiVo Community Forums Archives - Just updated to 2.01 won't index?

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Just updated to 2.01 won't index?
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Posted by: gs9337

I have a enhanced phillips 107 hours at 2.1 software(just upgraded to 2.1 on Sunday stills says when I go to pick programs to record "organizing program guide data pick programs to record will be available in 4 to 8 hours" for 2 days now,I was advised to relax it is indexing,I have forced 2 calls in the last 2 days both successful downloading,loading data,call successful,still no indexing,when I call TIVO they advise me my calls are not successful, how can this be I personally watched the process and they are successful system info shows last successful call as if they are successful,indexing none yet,gc,none yet.I gave Tivo person my serial # and her info shows not successful but they are successful,she asked me a few times to repeat # as if we were talking about different units,sorry for rambling but I figured somebody here could help me better than TIVO rep,is there a way to force indexing is the bottom line? TIA from a newbie

Posted by: ayu168

search for this form for enabling backdoor codes on your tivo unit. the backdoor codes will allow you to see system logs.

Posted by: gs9337

My main point to the Tivo rep is how was the call not successful if I was able download the program guide,update to 2.1 everything is correct except indexing,so can all this happen without calls going through I don't think so. I did find Otto's backdoor codes I am at work so I can't try much now but it is printed for future use,thanx for the help

Posted by: antalo

quote:
Originally posted by gs9337:
I have a enhanced phillips 107 hours at 2.1 software(just upgraded to 2.1 on Sunday stills says when I go to pick programs to record "organizing program guide data pick programs to record will be available in 4 to 8 hours" for 2 days now,I was advised to relax it is indexing,I have forced 2 calls in the last 2 days both successful downloading,loading data,call successful,still no indexing,when I call TIVO they advise me my calls are not successful, how can this be I personally watched the process and they are successful system info shows last successful call as if they are successful,indexing none yet,gc,none yet.I gave Tivo person my serial # and her info shows not successful but they are successful,she asked me a few times to repeat # as if we were talking about different units,sorry for rambling but I figured somebody here could help me better than TIVO rep,is there a way to force indexing is the bottom line? TIA from a newbie

Did you unplug for a minute and plug back in ? evidently there is some problem, so if it does not cure the problem and after several tries it still does not finish, I would recommend first checking the drives to make sure the amset and wvset are off. You may have to recopy and rebless etc.
Good Luck http://www.avsforum.com/ubb/smile.gif http://www.avsforum.com/ubb/smile.gif
Antal

Posted by: gs9337

Another ? about this when you are watching the call in screen it says calling (phone in use) yellow light on tivo, answered,then downloading(showing percentage complete all the way to 100%),loading data then done,successful if this was happening the right way when does indexing and gc happen?TIA ps:Antal I haven't unplugged I will thanx for the advice.

Posted by: antalo

quote:
Originally posted by gs9337:
Another ? about this when you are watching the call in screen it says calling (phone in use) yellow light on tivo, answered,then downloading(showing percentage complete all the way to 100%),loading data then done,successful if this was happening the right way when does indexing and gc happen?TIA ps:Antal I haven't unplugged I will thanx for the advice.

I had to unplug mine today. The power went off, and after it came back, the TIVO was trying to boot, and it displayed the gray screen with " a few more monments " or something like it for about 15 minutes. I unplugged it for a minute or so, plugged it back in, and it booted up fine.

This indexing business can take up several days. After mine upgraded the software from 1.3 to 2.1, it took several daysa until it finished indexing. Also every time you make a change it may restart the indexing. Only after it is fully done the first time, takes shorter or less time the updating. Before you go to bed, check what it is doing, on the sytem status screen, and if you don't see anything going on, and if you listen to the drive and don't hear any activity, unplug and replug. Eventually it will get done.
Good Luck. http://www.avsforum.com/ubb/smile.gif http://www.avsforum.com/ubb/smile.gif

Posted by: gs9337

OK,so I unplugged TIVO for a few minutes,plugged back in got gray screen then your "TIVO service has been suspended you have not made a successful call in more than 30 days"(I have had my tivo 1 week)last successful call aug 30(what) option apppears make daily call now,so I do housecleaning,dialing,answered,downloading preparing data,expanding data,loading data about 20 minutes 100 percent complete successful,last successful call jun 19 (we are back to normal) still no indexing(not yet) still wait 4-8 hours to select programs to record anybody have a clue what's next,TIA

Posted by: Laserfan

quote:
Originally posted by gs9337:
...last successful call jun 19 (we are back to normal) still no indexing(not yet) still wait 4-8 hours to select programs to record anybody have a clue what's next,TIA

Looks like you are now (finally) working normally after your power-reset. Mine took quite a long time to GC/Index following and upgrade to 2.01. I think it's possible too that it will not index during "prime time"--my advice is that you try to wait patiently overnight and I'll bet in the a.m. you are fully indexed and ready-to-go.

Posted by: gs9337

Indexing has occured power reset was the deal thanx for all the help,later

Posted by: Devereaux

[QUOTE]Originally posted by gs9337:
[B]OK,so I unplugged TIVO for a few minutes,plugged back in got gray screen then your "TIVO service has been suspended you have not made a successful call in more than 30 days"(I have had my tivo 1 week)last successful call aug 30(what) option apppears make daily call now,so I do

FWIW, this message usually indicates the CMOS battery is dead or not charging. I had this problem with a unit I bought. I replaced the battery in mine for around $2.

Posted by: madman0

i have the exact problem now.... how do i know when the machine is indexing or finsh indexing... how do i invoke it???

i am in backdoor mode already and can see logs...here is a excrept of it..

i also have telnet daemon all screw up since jack's update.. telnet no longer work. is there somehting i need to change to make it work?

Posted by: madman0

excrept of log:

jul 7 12:03:07 (none) convert-db[130]; reassociating person perfselements in dire/preference/a/7
jul 7 12:03:07 (none) convert-db[130]; reassociating person perfselements in dire/preference/a/7
jul 7 12:03:07 (none) convert-db[130]; reassociating person perfselements in dire/preference/a/8
jul 7 12:03:07 (none) convert-db[130]; reassociating person perfselements in dire/preference/a/9
jul 7 12:03:07 (none) convert-db[130]; reassociating person perfselements in dire/preference/a/10
jul 7 12:03:07 (none) convert-db[130]; reassociating person perfselements in dire/preference/a/11
jul 7 12:03:07 (none) convert-db[130]; reassociating person perfselements in dire/preference/a/12
jul 7 12:03:07 (none) convert-db[130]; reassociating person perfselements in dire/preference/a/13
jul 7 12:03:08 (none) scheduler[129]http://www.avsforum.com/ubb/biggrin.gifone checkprogramsources
jul 7 12:03:08 (none) Done and check a ***bunch of stuff***
jul 7:12:05:59 (none) recorder[127]: allocatge
jul 7:12:05:59 (none) recorder[127]:recorder_s[ace:allocateclip:=262144 sp free space now= 2795904
jul 7 12:06:10: updatediskavail took 10 seconds
jul 7 12:06:10 (none) recorder[127]heartbeat took 10 seconds
jul 7 12:06:10 (none) recorder[127]secondary evencallback took 10 seconds
jul 7 12:06:10 (none) dbgc[114]http://www.avsforum.com/ubb/biggrin.gifbgc::handletriggerwhileidle--clock is wraped -- rem=-marking in 300 seconds
jul 7u 12:08:44 (none) prioritizer[130]: data_channel_list would have caused resetting of fullsearch
jul 7: 12:08:44(none)) tmktransform::trace[125]:clipcache 0x3000a478 secondary reset
jul 7: 12:08:44 (none) clipocache[122]: 0x3000a478 in entry(), thread 122
july 7 12:11:41 (none) recorder[127]:allocatecache

this look a lot less error.. am i on the road to true recovery????

Posted by: madman0

help!!!!!!!!!!!!!!!!!!