TiVo Community Forums Archives - oh NO! the dreaded GSOD!

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oh NO! the dreaded GSOD!
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Posted by: jkkw

i turned on the TV in my bedroom, only to find that the picture had hung! hoping that it was just a small quirk on my newly upgraded HDR212, i unplugged the power, and allowed Tivo to restart... the dreaded "Green Screen of Death" flashes on the screen for barely 2 seconds, and the Tivo Reboots!

help! what should i do? *panic* this was a brand new HDR212 that i bought 2 weeks ago, which i added a 80GB "B" drive to... there is a lot of program on the disks which i haven't watched!

why does the GSOD happen? it can't be bad drives right? (the unit is brand new with a extra brand new 80GB).

How can i preserve the recordings i have on the drives?

What should i do? help! :(

Posted by: Want1394

Well, bad news is that new drives die more often that older drives (for a few years at least - infant mortality, you know).

It sounds like your Tivo just can't get to the disk at all. First, I would open it again and make sure all power and disk cables are seated properly and the disk is spinning up ok. If you find a problem here it should be an easy fix. :) If all is ok there, then you have a disk problem - it is in a constant reboot loop :( .

The next thing to try is disk diagnostics - I'll assume you have a Maxtor drive - if not find equivalent programs for your drive.

Make a bootable floppy with Maxtor's Powermax on it. Put your hard drive back into your computer and run Powermax on it. See what it reports. It should, at this point, report errors. Many times it can fix those errors without causing any data loss. If so, the sun is shining. If not - it's a call to replace the disk. Sorry. :(

Posted by: jkkw

thanks, i'll try the maxtor diagnostics on this later today. I have a backup of the original "A" drive from 2 weeks ago, in cases like this, how do i determine if my "A" drive or "B" drive is bad? and if it's just the "B" drive, can i restore the "A" drive without killing the programs already in it? (answer likely is no right, but just wanted to be sure)

Posted by: jkkw

Update: PowerMax found no errors in my 80GB "B" drive. Plugged it back in and still got the GSOD, figured that my "A" drive may have gone bad, so i retored the 2 weeks ago "A" drive image back onto the "A" drive (and hence lost 2 weeks worth of unwatched programs). The "A" drive booted up successfully after a restore... re-blessed the "B" drive, and hooked it up as slave as well... 118hrs again.... everything looks ok now... it's dialing up to get the latest program listings.

Since both the drives don't look like they are dead... is there anything else i should be worried about? i would hate to lose 2 weeks of video again... umm.. are the video in the drives really gone? or just not indexed? any chance i can get them back?

thanks.

Posted by: Helmut Forren

GO READ POST WITH SUBJECT : "Here's YOUR fix for GSOD, dead, reboot, kitchensink"