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Boot loop dilemma
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Posted by: reef

Upgraded my T-60 to two 80 gig maxtors a couple of weeks ago. All has worked fine until now. It is now rebooting every 2 to 3 minutes. Temp is between 54 and 48, been there before with no problems. Could the new 3.0 update be causing a problem? My second stock t-60 is OK. I sure would like to know what direction to go on this. Thanks for any help you might offer.

Dan

Posted by: weaknees

You should consider pulling both of the drives and testing them using the newest version of Powermax, a diagnostic utility on Maxtor's site. If the tests show a bad drive, you've diagnosed your problem. If not, then you might consider re-imaging using your factory drive.

Good luck!
Michael

Posted by: reef

Thanks Michael for taking the time and effort to respond! I downloaded and ran the Powermax diagnostics. My A drive failed with a code 664557 so I ran the long test. I suppose it marked the bad sectors out. I reinstalled the drives in the tivo and all is ok right now. I will have to wait and see if the tivo gets back into the reboot thing or not. I am deliberating about replacing the bad drive with a new one. I just hate to have to go through all the work and loose my recordings.

Dan

Posted by: weaknees

If your drive failed and it is under warranty, you should definitely consider getting a new one from Maxtor. Their exchange program is excellent. If you give them a credit card, they will cross-ship the drive (send your new one and trust that you'll send the broken one). They won't charge the card so long as they get your broken drive within a certain time. Be sure to save that Powermax code...you'll need it to get a Maxtor RMA number.

Also, in our experience, failing the short test but passing the long test does not mean your drive is fixed.

Michael