TiVo Community Forums Archives - "There was an error"

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"There was an error"
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Posted by: droidd

I have had my TiVo since it came out and have never had any problems until now. I'm not sure if this a real problem or not.

The TiVo was in the middle of recording a show which was running from 7pm until 8:30pm. At 7:15 I decided that I wanted to record another show from 8pm until 9pm. I found the new show in the channel listing, selected that show, then hit the record button. The message came up saying that it will either STOP recording the current show, and then it will record the new show starting at 8pm or keep on recording the current program. I choice to stop the current recoding and start recording the new program at 8pm.

After I did that, the next message that appeared on my screen said:

There was an error

An internal error occurred while adding this program (or Season Pass) to the To Do List. If this is a recurring problem, please call 1-877-367-8486 with the error code below.

RecordActions DoRecordShowing:
DoCreateExplicitSelection returned err 0x00021004.

Some additional back-round:
The program that was recording from 7:00pm-8:30pm)is not a season pass.
The program that I chose to record from 8pm-9pm is a season pass.
Another season pass that I had started recording at 7:30.

A similar message has happened in the past few weeks, but I cannot recall the exact circumstances or messages.

TiVo information:
Philips HDR112
Unit hard drive has been upgraded. (The TiVo has been running fine for well over 1+ year with the upgraded drive)
Software version: 2.5.1-01-1-000
Last successful call was today
Guide data is till May 12.

Everything else seems to be normal with the TiVo.

Any ideas, or shall I ignore the error till I get lots more of them?

Thanks.

[posted to TiVo Help Center as well]