TiVo Community Forums Archives - making daily call but tivo says I'm not

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making daily call but tivo says I'm not
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Posted by: bjfrank

I have a Phillips HDR212 SA with a turbonet in it. It makes the daily calls fine and I can also do a manual daily call. It connects, downloads the data and disconnects fine. Even shows that the call was successful. But the problem is that the tivo doesn't think it is making a daily call. It keeps on telling me that I better make a daily call or the program data is going to run out. I am running the 3.0 software and all the settings for it to use the turbonet card is correct. Help!!!!

Posted by: bjfrank

Anybody?? Please help. Only one day left of daily programming.

Posted by: DaveLessnau

You're cable lineup has probably changed names. Repeat Guided Setup (Messages & Setup -> System Reset -> Repeat Guided Setup) and see if there's a new lineup available.

Posted by: bjfrank

Thanks DaveLessnau, its working great now. I don't know why I didn't think about doing that first. :)

Posted by: DaveLessnau

Was there actually another lineup available? Or, did it just look like the old lineup? Since you're using a TurboNET card, it's possible the inability to use the Guide data was due to your TiVo not being able to set the clock. Sometimes an internet access provider or a firewall will block UDP access on port 123. That stops the clock from updating and after a while TiVo won't properly use the downloaded data. Keep an eye on things and if the problem comes back in a couple of weeks, do a Search here on "ntp udp 123".