TiVo Community Forum Archive 1

TiVo Community Forum Archive 1 (http://archive.tivocommunity.com/tivo-vb/index.php)
- TiVo Home Media Features & TiVoToGo (http://archive.tivocommunity.com/tivo-vb/forumdisplay.php?forumid=35)
-- $59 deal on HMO (http://archive.tivocommunity.com/tivo-vb/showthread.php?threadid=123714)


Posted by grue on 08-01-2003 12:45 AM:

quote:
Originally posted by Crrink
Can't you still return HMO and reorder it?
I haven't seen the new promo yet, so I don't know if it's restricted to first time HMO users or something like that.

Even if it is, I'd try pleading my case with TiVoOpsMgr, if I were you.



Yep, this is what I did. i was shot down by the first rep I talked to, and then a week later, I thought, "Forget this, I'm getting screwed".

I called up again and asked to "return" the HMO. They asked why, and I told them. They transferred me and the next person I talked to said that they would be able to get me the rebate and that they knew that some people would "fall through the cracks", but that they would take care of them.

Of course, I have yet to see the credit on my account But i have a case #, so I think Ill get it.

Call them back up!

Tom


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