TiVo Community Forum Archive 1

TiVo Community Forum Archive 1 (http://archive.tivocommunity.com/tivo-vb/index.php)
- TiVo Home Media Features & TiVoToGo (http://archive.tivocommunity.com/tivo-vb/forumdisplay.php?forumid=35)
-- WUSB11 2.8 -- Should I return it? Help! (http://archive.tivocommunity.com/tivo-vb/showthread.php?threadid=133051)


Posted by TiVoBill on 09-19-2003 10:44 AM:

Re: I agree! Tivo Should help!

quote:
Originally posted by GadgetGeek

But what really bothers me is that since various adapters only work in certain TIVO units (I have a new Series 2 running 4.0.1) Tivo could do a little testing (hey, spend the few hundred bucks!) and I would not have to waste my time, nor have to see my local retail store go though the expense of having to process two "needless" product returns.



Sorry to hear about your troubles getting an adapter to work. We actually did do months of testing on dozens of different adapters before software version 4.0 was released. That is how we compiled this list:

www.tivo.com/adapters

Unfortunately several new adapters have hit the market since 4.0 was released that use different standards or chipsets, making them incompatible with TiVo DVRs. The only adapters that will work are the ones on our list, or those using the exact chipsets and firmware.

__________________
Bill Dailey
Project Manager
TiVo Customer Support


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