TiVo Community Forum Archive 1

TiVo Community Forum Archive 1 (http://archive.tivocommunity.com/tivo-vb/index.php)
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-- Philips 110 Series One issue - Help! (http://archive.tivocommunity.com/tivo-vb/showthread.php?threadid=136331)

Posted by TiVoBill on 10-13-2003 09:58 AM:

Originally posted by ParsonsBri
It is running 1.3 and the situation you describe is mine. Is there anything I can do. I already tried the factory reset and now I am stuck.

You will need service. If you send me your name and TiVo service number, I will get you set up for a few days of temporary service. During that time you can update to software version 3.0 and you shouldn't see that issue any longer.

Bill Dailey
Project Manager
TiVo Customer Support

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