TiVo Community Forum Archive 1

TiVo Community Forum Archive 1 (http://archive.tivocommunity.com/tivo-vb/index.php)
- DIRECTV Receiver with TiVo (http://archive.tivocommunity.com/tivo-vb/forumdisplay.php?forumid=7)
-- DirecTV support of DVR's is so laughable, but it's just not funny. (http://archive.tivocommunity.com/tivo-vb/showthread.php?threadid=144451)

Posted by SpankWare on 11-22-2003 10:34 PM:

Ok blankman, on your request (and without compensation) I have discussed this issue with DirecTV. I am told that this is done to prevent screen burn in. I am also told this is done on many different types of receivers as well. I have 4 different platforms in my house (though not all connected, so it took some work) and each of my units does the same or some similar method to prevent burn in. The entire phone process took maybe 10 minutes. I did not document my time testing other receivers as it took course over the night.

The entire process was fairly painless when calling in. I did received some initial BS support stuff at first level, and quickly bypassed that to get to more knowledgeable support. The "problem" you have described is a feature, and as some have posted it is an important feature for them. (Burn in can be a bad thing.) I just wish the DirecTV DVR units had a screen saver function much like my Ultimate TV and other non DVR receivers had.

Did I answer your support question?

(1) Sony SAT-T60
(3) Phillips DSR7000
(2) RCA DWD490RE Ultimate TV

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