TiVo Community Forum Archive 1

TiVo Community Forum Archive 1 (http://archive.tivocommunity.com/tivo-vb/index.php)
- TiVo Coffee House - TiVo Discussion (http://archive.tivocommunity.com/tivo-vb/forumdisplay.php?forumid=3)
-- Phone Support (http://archive.tivocommunity.com/tivo-vb/showthread.php?threadid=182019)


Posted by ldc3000 on 06-26-2004 10:07 AM:

The time you call is really important also. I called a few times and had to what between 20 and 30 minutes to speak to a live person, then just yesterday I called and someone picked up a minutes time. It almost scared me she answered so fast and she waas actually helpful. Sometimes I feel that some of the "live agents" don't know anymore than I do and are just reading their info directly from the Tivo site. Thats really upsetting after waiting for 30 minutes.

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