TiVo Community Forum Archive 1

TiVo Community Forum Archive 1 (http://archive.tivocommunity.com/tivo-vb/index.php)
- TiVo Coffee House - TiVo Discussion (http://archive.tivocommunity.com/tivo-vb/forumdisplay.php?forumid=3)
-- Got an HMO refund - well, sort of. (http://archive.tivocommunity.com/tivo-vb/showthread.php?threadid=182254)

Posted by TiVoOpsMgr on 06-28-2004 01:43 PM:

Crrink, if you're upset, you're upset, and that isn't good for our business. Give us a call, explain how you feel, and give us a chance to make you not upset anymore. Sound fair?

Best regards,

E. Stephen Mack, Director of Service Operations at TiVo (estephen@tivo.com)
NOTE: I prefer e-mail to Private Messages. Due to the volume of e-mail I receive, please try to go through normal channels or post your question on the forum BEFORE contacting me directly, if possible. Thanks!

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