TiVo Community Forum Archive 1

TiVo Community Forum Archive 1 (http://archive.tivocommunity.com/tivo-vb/index.php)
- HDTV TiVo Powered PVRs (http://archive.tivocommunity.com/tivo-vb/forumdisplay.php?forumid=36)
-- CC protection plan (http://archive.tivocommunity.com/tivo-vb/showthread.php?threadid=182263)


Posted by ShiningBengal on 06-28-2004 09:42 PM:

quote:
Originally posted by Scott Corbett
When the Sony failed I took that one to the store and was told I would have to call the national number for service. I did and they shipped me a refurbished unit. It worked fine except that the optical output was dead. So refurbished units are not always as good as new.



Obviously "good as new" in your case was in fact, good as new. Your new one failed, and so did the replacement. Equal quality.

Seriously, refurbs cannot have 100% quality control any more than new ones or they would cost a fortune. A new unit could just as easily have failed.

In fact, I exchanged a defective Philips DSR 6000 at CC that proved defective out of the box about 3 years ago. The new one I got in exchange had a hard disk failure about 60 days later and I had to send that one back for a factory refurb. I still have that unit and it has given me no problems at all.

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