TiVo Community Forum Archive 1

TiVo Community Forum Archive 1 (http://archive.tivocommunity.com/tivo-vb/index.php)
- TiVo Coffee House - TiVo Discussion (http://archive.tivocommunity.com/tivo-vb/forumdisplay.php?forumid=3)
-- Got an HMO refund - well, sort of. (http://archive.tivocommunity.com/tivo-vb/showthread.php?threadid=182254)

Posted by papabrody on 06-28-2004 10:44 PM:

For everyone who states something to the effect "Prices change" or "prices drop over time for most technology products" my guess is that prices drop on hardware after a technology matures, but usually rise on software and rarely goes from $99 to free.

TivoOpsMgr, you have always weemed like a standup guy, but I agree with the other posters, that TIVO should have a defined, publicized policy regarding refunds vs a "call us and we'll work something out" policy. I know you are trying to do right, but something about that method doesn't sit well with me. BTW, I paid $50 for HMO, enjoyed it an am not asking for any $$ back.

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