TiVo Community Forum Archive 1 (http://archive.tivocommunity.com/tivo-vb/index.php)
- TiVo Coffee House - TiVo Discussion (http://archive.tivocommunity.com/tivo-vb/forumdisplay.php?forumid=3)
-- Not Pleased with Gift TiVo (http://archive.tivocommunity.com/tivo-vb/showthread.php?threadid=181949)

Doug,

In theory we could create a workaround such as you describe, but then we're back to the other issues I mentioned about why we require a credit card (having no fraud protection, the issues involving the way our business system works for recognizing revenue, and the way the accounting rules for gift subs have to be implemented in order to establish a business relationship with a customer).

I've passed on the feedback from this thread to team members and we are continuing to meet on the subject. I'll let everyone know what we can do.

Per Natron's issue from page 1, we will definitely work on clarifying the screens to make it more obvious that the credit card will not be charged.

Thanks again for everyone sharing their feedback on this matter.

Best regards,
Stephen

__________________
E. Stephen Mack, Director of Service Operations at TiVo (estephen@tivo.com)
http://www.tivo.com/support/
NOTE: I prefer e-mail to Private Messages. Due to the volume of e-mail I receive, please try to go through normal channels or post your question on the forum BEFORE contacting me directly, if possible. Thanks!