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>>> Best Buy Insert <<<

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Kracko is offline Old Post 06-04-2004 02:21 AM
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Kracko
Member

Registered: May 2004
Location: Los Angeles
Posts: 82

quote:
Originally posted by cwdrake
I actually bought one yesterday, but I won't be opening the box until next week. I want to make sure that I can still return the thing in case it doesn't work out.

Craig



They can't be returned once they're opened?

Thanks for the info.

__________________
(2) TiVo Series 2 - 40hr
(2) Linksys USB200M - Wired Ethernet adapters
HMO enabled on both units
Running JavaHMO 1.2

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vasilemj is offline Old Post 06-04-2004 02:23 AM
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vasilemj
New Member

Registered: Jul 2002
Location: Chicago, IL
Posts: 19

I find it hard to believe that TiVo will just "give away" HMO to their customers but I hope you're right

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dmk1974 is offline Old Post 06-04-2004 02:25 AM
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dmk1974
Senior Member

Registered: Mar 2002
Location: Cary, IL
Posts: 201

Tivo has a 30-day return policy and Best Buy is 14 days (if they consider this a computer) and 30-days otherwise. Just be sure to keep the packaging and all contents.

I too just bought one enticed byt the Best Buy ad. If they are in fact going to be giving free HMO, wouldn't people who actually paid for it be pretty ticked? Maybe they'll make you pay for the MRV feature or something, but keep the rest free. We can only hope!

__________________
1) Tivo Series2 Nitelite (178 hr)
2) Tivo Series2 Nitelite (178 hr)
3) Toshiba SD-H400 (80 hr)

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cwdrake is offline Old Post 06-04-2004 03:09 AM
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cwdrake
New Member

Registered: Jun 2004
Location:
Posts: 2

@Kracko -- They will probably take them back already opened. I just have no reason to open mine until I move into my new house next week. I am in between places at the moment, but wanted to take advantage of the Best Buy deal that seems too good to be true. So mine is staying in the box, unopened, until next week just in case.

@dmk1974 -- I think you might be right about the MRV feature.

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d_anders is offline Old Post 06-04-2004 09:23 AM
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d_anders
Senior Member

Registered: Oct 2000
Location: Twin Cities - Minnesota
Posts: 333

quote:
Originally posted by vasilemj
I find it hard to believe that TiVo will just "give away" HMO to their customers but I hope you're right


If this turns out to be true, as a loyal customer since October 2000, having purchasing two additional series 2 units with HMO, I hope that they offer some type of credit/discount for the $150 I gave TiVo for HMO when they are looking to provide it for free. I wouldn't ask for a check, but I would hope I would qualify for a credit against a future lifetime sub.

I was thinking about buying a new TiVo this Fall that provided DVD recording capabilities, but now I'm getting a little perturbed.

I want a thank you/incentive based on my loyalty and for the many folks I helped decide to buy a TiVo branded unit themselves and all the help I've provided...I've even convinced three friends to buy HMO for show sharing, etc.

This site is full of very loyal customers that have probably helped sell 3 times their numbers to get TiVo. During the 2000-2002 time period TiVo was much more community oriented than they are now...

If they are going to survive and provide a strong niche SA market, they are going to have to take some lessons from Apple to stay alive.

__________________
-Dean
Stop worrying about TiVo Suggestions (i.e. Thumbs) to get things right.
Use WISHLISTS and priortize with Season Pass Manager instead! They are some of the best things about TiVo.

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ycrazyy is offline Old Post 06-04-2004 09:55 PM
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ycrazyy
Big Perm

Registered: Dec 2001
Location: New York, NY
Posts: 380

I would not be too happy if they just started giving away HMO with new units. I believe that they will anger a lot of loyal customers who paid for it (like myself). If they do go ahead with this however, they should offer SOME kind of incentive to those of us that paid for it. Like d_anders said, I don't believe any of us are expecting a check in the mail, but perhaps some sort of credit towards future TiVo services (maybe a credit for monthly service, or a year free, put the money towards a lifetime if you do monthly or any other number of possibilities). But they should definitely do something or they will have a lot of unhappy, former loyal customers on their hands.

__________________
Phillips HDR312 30hrs
Sony SVR-2000 30hrs
SA Series2 80hrs w/HMO
SA Series2 150hrs w/HMO
Hughes HDVR2(3) 80hrs w/4.0.1b and HMO
Samsung SIR-4040R 141hrs w/4.0.1b and HMO

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DVDerek is offline Old Post 06-05-2004 02:22 AM
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DVDerek
Tivo Rules

Registered: Oct 2002
Location: Boston, MA
Posts: 325

Why would you be mad at Tivo if they gave HMO away for free. It was completely your decision to purchase for $100. A decision I joined you in, by the way. Would I love a service credit? You bet. Do I expect or think I deserve one? No.

Prices change. Sometimes drastically. As an early adopter I was betting prices would eventually go up. I was wrong.

__________________
Mozilla Firefox 1.0: Get It. It's Just Better.

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kitsap is offline Old Post 06-05-2004 06:45 AM
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kitsap
TiVo Forum Special Member

Registered: Oct 2002
Location: Silverdale, WA
Posts: 1014

If HMO does "go free," I would also be pleased to have Tivo toss me a bone for being an early adopter, and for paying them $246 to get HMO ... but on the other hand, I've already received way more than $246 in value out of my HMO, so I won't have any regrets if new people are brought on board for free. They can never get back the empty months they spent without HMO.

See also the Parable of the Laborers in the Vineyard, Matthew 20:1-16.

__________________
(aka Paul)
4 Series2 TiVos, all expanded

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Oxygen99 is offline Old Post 06-05-2004 10:55 AM
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Oxygen99
New Member

Registered: Oct 2003
Location:
Posts: 19

If HMO does go free, I won't be mad, but I do know that instead of buying any new features TIVO creates I will just wait a year or two until they make it free. TIVO might do it backwards, make you pay for a so-so feature and then make it free, rather then give a free so-so feature and make you pay for the upgrade to make it great.

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Knowhere is offline Old Post 06-05-2004 08:53 PM
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Knowhere
New Member

Registered: Jun 2004
Location:
Posts: 2

You guys are somewhat right...

Ok, Tivo is offering to free trial of their Home Media Option. This is good until June 8th. But, when you buy a Tivo from BestBuy, they give you this option for free. Let me explain.

I was in my local BestBuy for about 7 hours yesturday. After being transfered for Rep. to Rep. many times (10), I then got transfer to the Area Manager, which happened to be in that store for the day. He email Bestbuy Corp. and while I was waiting to get an email back, I bumped into the Store Manager and also explained my problem to her. So, finally they recieved and email stating. "BestBuy has nothing to do with the Home Media Option, the custumer has to contact Tivo." After this, I was told by the area manager, to contact tivo. I told him I had already spent about 2 hours yesturday doing that. He told me maybe I got someone who didn't know what they were talking about. This really ticked me off. When I called Tivo, I even talked to the manager they had on call yesturday. So, I knew this wasn't true. So, upset, I started to leave the store. On, my way on the store manager came up to me and asked if they fixed my problem. I said no! So, she got on the phone with Tivo and talked with the manager there.

They finally found out that when you register you Tivo, you have to have the Tivo Serial Number. Which I knew. But, when you use a serial number that was bought from BestBuy, it automaticly signs you up of the Home Media Option. The reason why under System Info, it does show this, is because it takes it up to 72 hours for you to get and be able to use this service. Also, the Tivo Reps. aren't supposed to talk about this offer, that is why when you tell them, Oh BestBuy is offering a free Home Media Option how do I get this, they tell you to go talk to BestBuy. So, I should be able to use the HMO by Sunday. If not, all hell is going to break loose.

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ufo4sale is offline Old Post 06-05-2004 08:57 PM
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ufo4sale
TiVo Forum Special Member

Registered: Apr 2001
Location: Bridgewater Nj 08807
Posts: 1924

So is BestBuy really offering free HMO?

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dmk1974 is offline Old Post 06-05-2004 08:59 PM
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dmk1974
Senior Member

Registered: Mar 2002
Location: Cary, IL
Posts: 201

How much say that come June 9th those of us who bought from BB will have our HMO disabled (unless Tivo themselves extends the free trial)?

__________________
1) Tivo Series2 Nitelite (178 hr)
2) Tivo Series2 Nitelite (178 hr)
3) Toshiba SD-H400 (80 hr)

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jjokerski is offline Old Post 06-05-2004 08:59 PM
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jjokerski
Drank the kool-aid

Registered: Mar 2004
Location: Wisconsin
Posts: 214

I paid for HMO on my first unit, was ready to pay for it on my 2nd unit (and probably will if it turns out not to happen). When TiVo ToGo comes out, I'll pay for that, too, because it's a heck of a nice feature. If it's valuable to me, I'll buy it. If it's not, I won't.

I would love if free HMO brings on new customers or sells more Series 2 units. It adds even more incentive for someone sitting on the fence. It also helps me convince others to buy.

__________________
I'm not deaf, I'm just tooka-tookaing you.

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flar is offline Old Post 06-06-2004 12:23 AM
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flar
Member

Registered: Mar 2003
Location: San Francisco, CA
Posts: 44

I would personally prefer that HMO features were included for free in the base Series 2 TiVo even though I already paid my $99. And I don't expect anything back for having been able to use those services for the past year or so.

This is mostly because their competition will increasingly provide these features as well and they will need it to remain competitive. It will also lead to an increase in sales which is healthy for the company which we still rely on to provide services to our SA devices, and could lead to more money to develop new features for the box I already bought (TiVo ToGo for instance). You can now buy the Series2 hardware that I bought about a year ago for at least $100 less than I paid ($180 less direct from TiVo) if you look for the right sales. An extra $99 to include HMO just sweetens the deal to grow our community and make it more viable in the long run.

__________________
Jim Graham
TiVo Series 2, named AIVAS, 80 hour, lifetime service, HMO

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MighTiVo is offline Old Post 06-10-2004 03:07 AM
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MighTiVo
TiVotarian

Registered: Oct 2000
Location: Nashville, TN
Posts: 1700

quote:
Originally posted by cwdrake
I spoke to someone in TiVo's customer service department last night. They are aware of the Best Buy ad. The women on the other line told me that even though she couldn't "officially" tell me, that HMO will be free to all TiVo users after the trial ends. She said that she has a script that she has to read for people asking questions about the Best Buy ad, but she was very nice and kept trying to find ways to tell me HMO was going to be free, without actually saying that directly. I actually bought one yesterday, but I won't be opening the box until next week. I want to make sure that I can still return the thing in case it doesn't work out.

Craig



This apparently managed to sneak by unoticed by most. Good work, too bad we didn't pay attention!

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ufo4sale is offline Old Post 06-10-2004 04:04 AM
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ufo4sale
TiVo Forum Special Member

Registered: Apr 2001
Location: Bridgewater Nj 08807
Posts: 1924

I notice but it was still very hard to believe.

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