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>>> What should a new customer do <<<

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cktb2793 is offline Old Post 06-30-2004 04:21 AM
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cktb2793
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I actually just received a new email from Jerry at Solid Signal saying that my credit card was credited back and apoligizing for the earlier email saying that I must have misread it because they weren't trying to be sarcastic.

He apologized for the lack of communication and said he researched my order and that the reason my order was not sent out last week was because "my receivers were out of stock and just came in today".

I guess I will accept that, but it still doesn't explain why their webpage said back on 6/24 that my order was "picked/ready for shipment" if they were out of stock until today 6/29.

Maybe they need to work on the Order Status portion of their website.

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>>> What should a new customer do <<<

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