Registered: Apr 2003
Location:
Posts: 2

Well, I guess the true moral of the story was I shouldn't have gone on vacation, but read on...

I added a 9th tee TivoNet card around a year ago, maybe a little less, and have had no problems until today.

I went on vacation, and when I returned, I had two messages from 4/20 and 4/21 stating that I needed to get guide data because dial in attempts have failed.

I checked the prefix, it was still ,#401

I checked my router, it still lights up from where the tivo is connected.

I pinged my Tivo, no problems.

When I test, I get through preparing OK, and dialing OK, and then under connecting it immediately gives me a yellow triangle with "Failed. Service unavailable."

Now, if I remove the prefix and let Tivo dial out, everything tests OK.

When I put the prefix back in to try TivoNet, no go - same error message. Is something different on Tivo's end (ie, server down or something).

I'm stumped - router lights like Tivo is OK, I can ping the Tivo, when it trys to "dial and connect", router lights up like data is trying to get through. I even made sure the Tivo was the DMZ on the firewall (which I hadn't had to do before). Like I said, left for vacation, came back 5 days later, and voila - Tivonet is stuck. Any and all help is greatly appreciated.
Miguel Mulet

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Registered: Apr 2003
Location:
Posts: 2

Well, I left Tivo off overnight, and everything seems to be working OK this AM. (I had tried turning it off for 5 minutes yesterday, but that didn't help).

I still don't know if it was the tivonet card or Tivo service; if anyone has any ideas, I'd love to hear them. Otherwise, its nice to be back to working order.
Miguel Mulet

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