Registered: Sep 2000
Location: USA
Posts: 376

SBC Yahoo DSL Service

Hi.

I'm considering the switch to SBC/Yahoo DSL from cable internet. Why? I pay $55 per month now and SBC/Yahoo deal would only cost me $26 or $36 and there is a $100 rebate back from Dell.

Few questions:

1) If you have this service, do you like it? Should I have no problem hooking it up to my wireless network as I have now? Do I have to install the Yahoo DSL software? I'd prefer not to, I don't like installing ISP software.

2)Right now I almost always have 3000k down. The Yahoo packages are 360 or something up to 1.5k and another one that is 760k to 1.5k. Where will it be most of the time on those? Should I pay the extra $10 so that the lowest it can be is 700k + instead of 300 something?

3) It is for 12 months, what does it cost after $12 months? Anyone know?

Thanks for the help.

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PHILIPS TiVo -14 Hour - HDR112 - Born: September 2000
HUGHES DirecTiVo - GXCEB0T - Born: August 29, 2001
HUGHES DirecTiVo - GXCEBOT - Born: January 11, 2002
Echostar PRO 501 PVR - Born: January 20, 2002

F1 All The Way - http://www.f1alltheway.com

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Registered: Feb 2002
Location: Greenville, SC
Posts: 3179

Try a search. This same topic was recently discussed.

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Registered: Nov 2002
Location: Everett, WA
Posts: 2304

And also take into the contract situation as well since if it's stable then it's no brainer but if unstable you are locked in unless you pay termination fees.

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Registered: Dec 2002
Location: Sacramento, CA
Posts: 973

I consistently get 1298 down and 139 up. I pay 29/mo and am happy with the service. It is PPP/OE. I did not install the SBC software.

I have a linksys router and share my connection between my PC, Mac, and wireless laptop.

As was mentioned, search this forum - or better yet check out DSLReports.com for the good, bad, and ugly about SBC and other broadband providers.

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Window washer's axiom - It's on the other side.

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Registered: Jan 2002
Location: Fort Myers, FL
Posts: 972

http://www.sbc.com/

In my area you get 384Kbps-1.5Mbps down and 128 Kbps up for $26.95/m with a 1 year term. The speed is largely dependent on the distance and conditions of the phone cables.

This is their basic plus package.

Time Warner is offering their cable modem service for $29.95/m for 6 months and the prevailing rate after that. Currently that is $44/m. TW is a month-to-month plan with no long term commitment. TW is several times faster than SBC's DSL service in my area.

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Last edited by jfelbab on 12-21-2003 at 03:02 AM

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Registered: Jun 2002
Location: SF Bay Area
Posts: 1968

I am extremely happy with my service...

I have more outages than when I had cable, but that's not saying too much... I had 1 outage on Cable in 1 year... and on SBC, I had 3... Not a big deal at all... And with those low numbers, I am sure it could have gone either way...

I never have a problem contacting them for tech support...

The partnership with Yahoo gives access to lots of extra services... Premium versions of their email, photo, briefcase, launch, premier video...

I typically get about 1.2-1.3Mbit on the down, and 128 on the up... With cable, I got slightly higher downloads...maybe 1.3-1.4 on a consistent basis...but this is really a negligible difference....

Very satisfied customer so far...

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Hughes HDVR2 DirecTivo (217 Hours)

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Registered: Sep 2002
Location: eastish
Posts: 1777

Happy with my service. My only complaint was navigating their customer service menus and having their people send me to the wrong department when I was having trouble getting things hooked up (due to one of their servers being down for a few hours, which I didn't know about). But when I did get to the right customer service people, they were extremely friendly, helpful and patient.

I don't think I've had any outages in the 4 or 5 months that I've had service. I've been pleasantly surprised, since I chose them purely for financial reasons. They're the cheapest DSL available in my area.

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Registered: Jan 2002
Location: Fort Myers, FL
Posts: 972

I have both in my home and I typically get 1.2Mbps dl with SBC and over 3Mbps with TW. Still, I'd say that the speed difference between the two is not all that noticable unless you are streaming video.

I forgot to mention in my previous post that SBC has a server-based spam filter called SpamShield and it works very well.

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Registered: Sep 2000
Location: USA
Posts: 376

quote:

---

Originally posted by jfelbab
I have both in my home and I typically get 1.2Mbps dl with SBC and over 3Mbps with TW. Still, I'd say that the speed difference between the two is not all that noticable unless you are streaming video.

I forgot to mention in my previous post that SBC has a server-based spam filter called SpamShield and it works very well.

---

__________________
PHILIPS TiVo -14 Hour - HDR112 - Born: September 2000
HUGHES DirecTiVo - GXCEB0T - Born: August 29, 2001
HUGHES DirecTiVo - GXCEBOT - Born: January 11, 2002
Echostar PRO 501 PVR - Born: January 20, 2002

F1 All The Way - http://www.f1alltheway.com

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Registered: Oct 2000
Location: Southern California
Posts: 810

I am also in the same boat, and Comcast says go ahead and leave as they believe the speed difference will keep customers from leaving.

Do remember that you must also maintain a landline service from SBC for the entire duration of the service.

Rasheed

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Registered: Jan 2002
Location: Fort Myers, FL
Posts: 972

quote:

---

Originally posted by ayrton911
So you can notice it when watching streaming video? 300k streams though, i mean, shouldn't be a problem?

---

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Listen to my music here - Free MP3's

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Registered: Jun 2002
Location: SF Bay Area
Posts: 1968

quote:

---

Originally posted by rasheed
I am also in the same boat, and Comcast says go ahead and leave as they believe the speed difference will keep customers from leaving.

Do remember that you must also maintain a landline service from SBC for the entire duration of the service.

Rasheed

---

__________________
Sony SAT-T60 DirecTivo (212 Hours)
Hughes HDVR2 DirecTivo (217 Hours)

Universal Remote: One For All - URC6131
Xantech Xtra Link2 (Remote Extender)
ChannelPlus 3025 Modulator/Video Distribution

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Registered: Sep 2000
Location: USA
Posts: 376

My biggest question is:

They always say it is a 12 month contract, ok, no problem. However, what is the price after 12 months? Does it stay the same or go up?

Thanks.

__________________
PHILIPS TiVo -14 Hour - HDR112 - Born: September 2000
HUGHES DirecTiVo - GXCEB0T - Born: August 29, 2001
HUGHES DirecTiVo - GXCEBOT - Born: January 11, 2002
Echostar PRO 501 PVR - Born: January 20, 2002

F1 All The Way - http://www.f1alltheway.com

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Registered: Oct 2002
Location: Kansas City, Missouri
Posts: 1209

quote:

---

Originally posted by rasheed
I am also in the same boat, and Comcast says go ahead and leave as they believe the speed difference will keep customers from leaving.

---

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Registered: Jun 2002
Location: SF Bay Area
Posts: 1968

My guess is it adjusts to the current subscription rate at the time... And it is hard to say whether that would be an increase or a decrease...

A year is a long time in the broadband world... Who knows what the rates will be in a year? Take the one year at the promotion rate, and then reassess the future after the year is up...

Don't get dependent on the email address if you don't feel comfortable staying though... I bought a domain for my family and have redirected the email to my isp email account... If I move ISPs, then I just adjust the forwarding pointer... very easy...

__________________
Sony SAT-T60 DirecTivo (212 Hours)
Hughes HDVR2 DirecTivo (217 Hours)

Universal Remote: One For All - URC6131
Xantech Xtra Link2 (Remote Extender)
ChannelPlus 3025 Modulator/Video Distribution

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Registered: Feb 2002
Location: Michigan
Posts: 2005

I had it for $29.99 for a year. Then it was supposed to go up to $49.99. But when the year was up they offered me a "special" deal to have it for $29.99 for another year. Hopefully this will continue.

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aka Dust Bowl Gal

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Registered: Jan 2002
Location: Fort Myers, FL
Posts: 972

quote:

---

Originally posted by ayrton911
My biggest question is:

They always say it is a 12 month contract, ok, no problem. However, what is the price after 12 months? Does it stay the same or go up?

Thanks.

---

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Listen to my music here - Free MP3's

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Registered: Oct 2000
Location: Southern California
Posts: 810

Regarding cable service. I get the full-speed service here which is still 1800/300. It will be changing to 3000/256 in February as part of Comcast's national upgrade program. Regarding DSL service. I am sure that my area is covered by a local remote terminal for the DSL option, and it will be close to 1300/128. This will be changing to 1300/256 service when SBCIS gets around to upgrading the remote terminal as part of its national upgrade program.

And remember the 26.95 rate is if you sign-up online or via a partner (that uses an online signup service). If you call on the phone and ask for the 26.95 rate, you have to take an optional SBC service. I see a lot of people complaining about this, but it is very clear how the program is setup. If you save SBC some money (or make them some extra money), then they will give a lower rate.

Renewals for people just coming off the 29.95 or 34.95 rates as indicated here have been as low as 26.95 if they renew online for one more year.

Rasheed

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Registered: Dec 2001
Location: Highland IL
Posts: 240

quote:

---

Originally posted by ayrton911
My biggest question is:

They always say it is a 12 month contract, ok, no problem. However, what is the price after 12 months? Does it stay the same or go up?

Thanks.

---

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Registered: Nov 2003
Location: ohio
Posts: 94

Thanks so much for this post.....after reading I thought man I am getting ripped here. I have had SBC dsl for 2 1/2 years and was paying 49.95.....after reading this I thought its time for a phone call. I called SBC and told them I was looking at possibly changing to Roadrunner. They gave me a the 26.95 deal for the next year and uncapped my speed from 750 to a range of 384 to 1.5......I also saved money with DTV $20 off premier package for 6 months due to a thread I read here earlier. Just goes to show I guess with the increased competition it never hurts to call and ask your current provider if there is anything they can do to keep you as a satisfied customer.

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