Registered: Aug 2000
Location: Henderson, NV
Glad to hear you went with the Maxtor. Here's why I'm glad you avoided the Western Digital:
I got my first Tivo (14hr) in August of 2000, and added a Maxtor 60G after the first week. It's been running fine ever since.
I got my second Tivo (20hr) in June 2001. Put two 60G WD's in it after a week. Two months later, one of the drives goes bad. I get a replacement from WD within a week, and re-upgrade. One week later, the other drive goes bad. Get another replacement within a week, and send both bad drives back at the same time. System runs fine for about two months. Now one of the drives is bad again. I haven't had a chance to diagnose it and see if it's repairable, but I doubt it.
Now here's the real kicker. I've got a WD 8G, a WD 27G (7200rpm) and a WD 60G in my PC. Within the last two weeks, the two-year-old 27G drive AND the one-month-old 60G drive have both been giving me a lot of problems. Running the WD diags on them finds lots of bad sectors that it successfully remaps. But neither one seems like it's going to last much longer. I've been in the process of burning everything onto CDs so I don't lose it all (I've already lost some things, unfortunately).
So whereas I used to love WD and hate Maxtor, I'm starting to rethink my opinion of Maxtor, and I definitely now hate WD. The only good thing about WD is their RMA process is fast if you're willing to give them a credit card number. But I'd much rather have a reliable drive than a good RMA process. I haven't had to deal with Maxtor's RMA process in at least 6 years, so I can't comment on that.
And before anyone suggests it, both Tivos and my PC are all on UPS's, so I'm sure it's not an AC power problem.
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