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Still no recording on exchange unit

Installed and set up exchange unit. Programmed movie to record. I am connected to Sat receiver with serial cable.
I watched the Sat receiver come on ,channel changed ok record light came on, pressed channel changer, asked me if I want to continue on this channel or stop recording. I continued of coarse so I know it was recording.. After recording,I went to now playing and nothing there. Checked recording history and stated that "not recorded,no signal avaliable"
TiVo support tells me that I have to leave the Sat receiver on that TiVo is not supposed to turn on the Sat receiver that it will only change channels. Guess that makes a liar out of them!!!
The old unit that I had would record same day programs but would not record following day programs again stateing " no signal avaliable" TiVo support advised me to exchange the unit and now I am back to square one.
Any Ideas PLEASE!!!!!!!!!

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Registered: Sep 2000
Location: Tampa Bay FL
Posts: 17

I guess the first question that needs to be asked here is what is your set up?

What type of Tivo do you have?
What type of Sat do you have?

etc.. without these two questions at least it will be hard for anyone to get an answer for you.

Regards,

Runestar

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