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>>> Slow channel guide display <<<

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Replevin is offline Old Post 05-17-2004 08:15 PM
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Replevin
long-time lurker

Registered: Apr 2002
Location: Washington, DC
Posts: 29

The guide is so slow. So much slower than my Sat-60. Perhaps some people got bad machines? Or is there some other explanation for the differing experiences other than - "I don't watch live tv."? I usually don't watch live tv either......but the guide on my machine is painfully slow.

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Geof in CO is offline Old Post 05-17-2004 08:29 PM
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Geof in CO
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Registered: Apr 2004
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And I urge everyone who is bothered by the guide speed to complain to DirecTv. As noted, that is the only way it will be addressed.

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borghe is offline Old Post 05-17-2004 08:40 PM
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borghe
Senior Member

Registered: Jun 2002
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Posts: 412

quote:
Originally posted by Replevin
The guide is so slow. So much slower than my Sat-60. Perhaps some people got bad machines? Or is there some other explanation for the differing experiences other than - "I don't watch live tv."? I usually don't watch live tv either......but the guide on my machine is painfully slow.

this I entirely disagree with. the guide is faster than both my T60 and GXCEBOT... I can't speak compared to other Series 2 DirecTivos, but pretty much everything about the system is faster than my Series 1's, except of course when you change channels resulting in changing physical tuners (OTA to Sat for example).

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Replevin is offline Old Post 05-17-2004 09:26 PM
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Replevin
long-time lurker

Registered: Apr 2002
Location: Washington, DC
Posts: 29

quote:
Originally posted by borghe
this I entirely disagree with. the guide is faster than both my T60 and GXCEBOT... I can't speak compared to other Series 2 DirecTivos, but pretty much everything about the system is faster than my Series 1's, except of course when you change channels resulting in changing physical tuners (OTA to Sat for example).


Strange. Perhaps there are hardware issues after all. Pretty much everything about my hd-tivo is slower than or equal to (in speed) to my Sat-60.

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borghe is offline Old Post 05-17-2004 09:28 PM
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borghe
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Registered: Jun 2002
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don't get me wrong.. the guide is definitely way slower than a non-Tivo DirecTV receiver... I was just referring to the Series 1 boxes I own, which themselves are much slower than a non-Tivo DirecTV receiver.

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Moby Ick is offline Old Post 05-17-2004 09:39 PM
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Moby Ick
New Member

Registered: May 2004
Location: Rochester, NY
Posts: 6

quote:
Originally posted by Boddington's
Anyone out there using a Harmony 688' or equivalent's tiny remote guide as an alternative to surfing with D* or Tivo's guide. Like to know as I was planning on getting both.
]

That's exactly what I do. The 688 has a few problems (small buttons and ergonomics) But it really does work very well. Check out my posts on the harmony thread, i explained exactly how to get the lists programmed. The problem with the harmony list is that you can only view 1/2 hour/3channels at a time, but it IS very fast.

I wish the HDTivo had the ability to have multiple favorite lists like my T160 had. It was so nice to have 4 favorite sets and be able to quickly get through the separate lists with a designated key.


Still love my HDTIVO though, faults and all.

Mike

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FikseGTS is offline Old Post 05-29-2004 07:00 PM
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FikseGTS
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Registered: May 2004
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I agree.. the guide is terribly slow.... my 4 year old DTC-100 is MUCH faster.... I can't believe they would implement this guide into something they are charging $1000 for.... maybe an update can fix this later on....

is there a form to use to complain to directv?

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vidiot is offline Old Post 06-18-2004 08:39 PM
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vidiot
Video Junkie

Registered: Apr 2003
Location: Simi Valley, CA
Posts: 142

I've had my HD TiVo plugged in for about 12 hours now, it's downloaded about 12 days worth of guide data. IT'S STILL PAINFULLY SLOW. Will it ever get any faster?

I hate the TiVo List, so that is not an option.

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Robert
Mitsubishi HDTV WT-46807
DirecTV HR10-250 HD TiVo (30 Hr. HD / 200 Hr. SD)
Hughes HDVR2 (35 Hr.)

"Of all the things I've lost, I miss my mind the most"

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avNeophyte is offline Old Post 06-18-2004 09:00 PM
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avNeophyte
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Registered: Mar 2004
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No, the D* style guide won't get any better unless they fix it. You better get used to the TiVo guide or return the box.

Also, you might try clearing any thumb ratings you have entered. That supposedly affects the performance of the guide.

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vidiot is offline Old Post 06-18-2004 10:06 PM
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vidiot
Video Junkie

Registered: Apr 2003
Location: Simi Valley, CA
Posts: 142

quote:
Originally posted by avNeophyte
No, the D* style guide won't get any better unless they fix it. You better get used to the TiVo guide or return the box.

Also, you might try clearing any thumb ratings you have entered. That supposedly affects the performance of the guide.



Well I've only had it for 12 hours, make that 15 now. I've recorded 2 shows, and pushed thumbs up twice. I hope that's not too much for it to handle.

I honestly can't believe anyone would manufacture a display that is so agonizingly slow. I'm not about to return it, HD is incredible, but I won't be singing it's praise without a disclaimer each time.

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Robert
Mitsubishi HDTV WT-46807
DirecTV HR10-250 HD TiVo (30 Hr. HD / 200 Hr. SD)
Hughes HDVR2 (35 Hr.)

"Of all the things I've lost, I miss my mind the most"

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vidiot is offline Old Post 06-19-2004 06:26 AM
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vidiot
Video Junkie

Registered: Apr 2003
Location: Simi Valley, CA
Posts: 142

quote:
Originally posted by Geof in CO
And I urge everyone who is bothered by the guide speed to complain to DirecTv. As noted, that is the only way it will be addressed.


Please EVERYONE contact DirecTV, I have. This Guide issue is unacceptable!

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Robert
Mitsubishi HDTV WT-46807
DirecTV HR10-250 HD TiVo (30 Hr. HD / 200 Hr. SD)
Hughes HDVR2 (35 Hr.)

"Of all the things I've lost, I miss my mind the most"

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scottchez is offline Old Post 06-19-2004 06:52 AM
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scottchez
Senior Member

Registered: Dec 2003
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Posts: 264

THis is what my brother says to do (an ex programing with Hughes)


Reset set your Thumbs up and down DAILy.
This fixed is.

The problem is with the TIVO software, they (meaning TIVO) stores this data and upload s it an the sells thedata.

Tivo is refusing to dump the data cache.

Even if you dont use the thumbs you still are. Every time you record anything or rewind it is a data table entry.

Every time a page on the guide is drawn the table is read.

Direct wants Tivo to change and just clear the data every 24 hrs, but they wont.

This is why Direct is dumping Tivo by the end of the yeard for they SKY DVR, it does not have the slow guide issue.


Till then keep calling Direct TV and Opening Problem tickets, these get tracked on a bar graph that upper mgmt sees monthly.

One thousand dollars is a lot to pay for the slowest guide in the country.

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vidiot is offline Old Post 06-19-2004 09:53 PM
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vidiot
Video Junkie

Registered: Apr 2003
Location: Simi Valley, CA
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Well this is ridiculous. I've only had my TiVo for 1.5 days, recorded maybe 10 programs. To reset the Thumbs database "will take about an hour."

What!?!?!? An hour? It's crazy to think that I'm going to do this daily, waste 1 out of 24 hours per day doing this.

It should be 5 minutes tops. Or better yet, I shouldn't have to do this at all.

__________________
Robert
Mitsubishi HDTV WT-46807
DirecTV HR10-250 HD TiVo (30 Hr. HD / 200 Hr. SD)
Hughes HDVR2 (35 Hr.)

"Of all the things I've lost, I miss my mind the most"

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vidiot is offline Old Post 06-21-2004 08:43 AM
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vidiot
Video Junkie

Registered: Apr 2003
Location: Simi Valley, CA
Posts: 142

I can honestly say, I think the guide actually got S L O W E R !!!

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Robert
Mitsubishi HDTV WT-46807
DirecTV HR10-250 HD TiVo (30 Hr. HD / 200 Hr. SD)
Hughes HDVR2 (35 Hr.)

"Of all the things I've lost, I miss my mind the most"

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scottchez is offline Old Post 06-21-2004 10:12 AM
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scottchez
Senior Member

Registered: Dec 2003
Location:
Posts: 264

Yes resetting the Thumbs can take up to an Hour.

Proof of the Software design flaw that Tivo wont fix. Its not Direct TV.

Its Tivo in that they need to keep the data for the uploads. that then sell the data.

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NJChris is offline Old Post 06-21-2004 07:31 PM
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NJChris
Moogs!

Registered: May 2001
Location: Pompton Lakes, NJ USA
Posts: 878

quote:
Originally posted by scottchez


This is why Direct is dumping Tivo by the end of the yeard for they SKY DVR, it does not have the slow guide issue.



Uh huh....ok

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bkdtv is offline Old Post 06-21-2004 08:05 PM
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bkdtv
TiVo Forum Special Member

Registered: Jan 2003
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Posts: 1298

quote:
Direct wants Tivo to change and just clear the data every 24 hrs, but they wont.

This is why Direct is dumping Tivo by the end of the yeard for they SKY DVR, it does not have the slow guide issue.
I don't know if this is true, but I would hope that DirecTV would make a more responsive guide as a key requirement of any new DirecTivo design. Other competing products have announced Tivo features like name-based recording and season passes, but don't suffer the same slow responsiveness.

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vidiot is offline Old Post 06-21-2004 10:42 PM
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vidiot
Video Junkie

Registered: Apr 2003
Location: Simi Valley, CA
Posts: 142

Do standalone TiVos have this problem? And if so, did it get fixed in v4?

I'm hoping that this gets fixed in the next major software revision.

__________________
Robert
Mitsubishi HDTV WT-46807
DirecTV HR10-250 HD TiVo (30 Hr. HD / 200 Hr. SD)
Hughes HDVR2 (35 Hr.)

"Of all the things I've lost, I miss my mind the most"

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bkdtv is offline Old Post 06-21-2004 10:54 PM
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bkdtv
TiVo Forum Special Member

Registered: Jan 2003
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Posts: 1298

vidiot,

Yes, SA Tivos have the same problem, and no, it hasn't improved in v4.

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vidiot is offline Old Post 06-21-2004 10:58 PM
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vidiot
Video Junkie

Registered: Apr 2003
Location: Simi Valley, CA
Posts: 142

So I should be complaining to TiVo then.

__________________
Robert
Mitsubishi HDTV WT-46807
DirecTV HR10-250 HD TiVo (30 Hr. HD / 200 Hr. SD)
Hughes HDVR2 (35 Hr.)

"Of all the things I've lost, I miss my mind the most"

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