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>>> Worth purchasing a full sub? <<<

 
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Superstar P.J. is offline Old Post 06-05-2004 09:34 PM
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Superstar P.J.
New Member

Registered: Nov 2002
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Posts: 7

Worth purchasing a full sub?

I've had my tivo for a couple of years now but went for the monthly subscription option cos I wasn't sure how long tivo would be around, and assumed new similar technology might come along. Obviously now I'm regretting it and am wondering if it's still worth paying for a lifetime sub. Are tivos still likely to be supported for another 2 years at least, and is there any news on new tivo systems on the horizon? How would that affect current subscribers?

Thanks in advance,
P.J.

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Automan is offline Old Post 06-05-2004 09:40 PM
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Automan
TiVo Forum Special Member

Registered: Oct 2000
Location: South Coast, Sussex, UK
Posts: 1391

If a new UK Tivo ever was marketed you will NOT be able to transfer your subscription.

The subscription is for the life of the box not the life of Tivo inc.

Automan.

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pmk is offline Old Post 06-05-2004 09:46 PM
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pmk
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Registered: Jan 2002
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Posts: 226

I believe TiVo / Tribune have signed contracts to provide the UK data recently. I do not know for how long though I am sure someone will post who knows this information.

I am no expert but I would say if you paid by credit card and the TiVo UK service was withdrawn you could probably claim an appropriate refund from the Credit Card company.

e.g. just like with ITVDigital Prepaid packages. I had approx 5 months left on mine when they went under so I got a partial refund from the credit card company for it.

Remember the subscription is for the lifetime of the box so if it breaks no refund but I would say if the service stops within 20 months (i.e. 20 x £10 = £200) you have not got what you have paid for so claim it back from the credit card company.

Remember I am no expert (and I may be talking absolute rubbish) and the credit card company will probably kick up a fuss but if you pay £200 and your box is still working and the service is withdrawn you should get a refund.

You might be even be able to argue if the service stops in 4 (or whatever) years you could still get a refund of some degree as you have paid £200 for the *lifetime* of the box. No doubt this is probably covered in TiVo's T&Cs but I believe they can't override your statutory consumer rights.

HTH

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Last edited by pmk on 06-05-2004 at 09:53 PM

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Superstar P.J. is offline Old Post 06-05-2004 09:52 PM
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Superstar P.J.
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Man you guys are quick off the mark I was thinking it makes sense to go for a full sub. Just wanted to double-check there's no good reason not to.

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pmk is offline Old Post 06-05-2004 09:54 PM
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pmk
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I would recommend at least waiting to see if anyone replies with an answer to whether "Tribune are contracted to provide UK guide data for at least a couple more years?"

I am not sure if the Sales of Goods Act applies to Services also or if they are combined. Taking my ITVDigital example I do not see it being any different to the TiVo Guide Data. The only sticking point may be what is the "lifetime" of the box. Is is 1 year / 2 years / 4 years, until it breaks etc. This is vague.

HTH

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iankb is offline Old Post 06-05-2004 11:36 PM
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iankb
TiVo Forum Special Member

Registered: Oct 2000
Location: Reading, UK
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It was stated that the new Tribune deal was for 'multiple' years, so one must assume that it was for at least two years. I think the contract was renewed earlier this year.

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Ricardo is offline Old Post 06-06-2004 02:21 AM
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Ricardo
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quote:
Originally posted by pmk
I am no expert but I would say if you paid by credit card and the TiVo UK service was withdrawn you could probably claim an appropriate refund from the Credit Card company.
HTH



Neither am I but was under the impression you had to claim within 60days of purchase?

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120Gb upgrade and Lifetime sub.

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Ricardo is offline Old Post 06-06-2004 02:23 AM
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Ricardo
Member

Registered: May 2002
Location: Bracknell,Berks.
Posts: 60

P.S.

I bought my Tivo just over two years ago and the same debate over monthly vs lifetime sub was going on. I gambled on the lifetime and was glad I did.

Don't suppose this is much help to you though.

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120Gb upgrade and Lifetime sub.

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Aerotec is offline Old Post 06-06-2004 02:42 AM
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Aerotec
PH,Where's my TiVo!?

Registered: Jun 2002
Location: Edinburgh, UK
Posts: 51

I would just pay the money! Otherwise you will be back here in 20 months saying, "I should have subscribed 2 years ago, 4 years ago...!"

Take the gamble. At least it shows TiVo there are still folk happy to sign up so keep that service running!

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pmk is offline Old Post 06-06-2004 03:23 AM
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pmk
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Registered: Jan 2002
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quote:
Originally posted by Ricardo
Neither am I but was under the impression you had to claim within 60days of purchase?


I just could not remember I knew there was something. I believe many cards you do have a full year to claim some may be more but clearly some are less. E.g. mine was a good 7 months in with ITVDigital. Read the T&C on your credit card is probably the best idea.

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mk-donald is offline Old Post 06-08-2004 02:27 AM
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mk-donald
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Registered: Dec 2002
Location: Milton Keynes - Bucks
Posts: 49

I think you'll find its covered by Section 75 of the Consumer Credit Act 1977 which applies when you buy goods or services for a cash price of over £100 and there is a breach of contract by the supplier and nothing credit card companies put in their t&c's can counteract that law.

As the OFT put it: "In certain circumstances under section 75 of
the Consumer Credit Act 1974, the credit grantor may be
equally responsible for any breach of contract or
misrepresentation by the supplier.... A credit grantor cannot contract out of his obligations under section 75 .... Any
attempt to do so is void."

There will probably be a time limitation from when you detect or should have detected the breach of contract, but that's going to be something like 6 or 7 years, and you'll probably notice within 6 or 7 days that the lifetime EPG isn't there.

That's my thoughts anyway.

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spaceman is offline Old Post 06-28-2004 01:10 AM
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spaceman
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Registered: Oct 2002
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Superstar P.J, found my-self in the same boat three months ago and went for the lifetime. Family life would not be the same if TiVo EPG stops as it's still the best.

Just wish i went for the full term subsciption when i got the box

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mike0151 is offline Old Post 06-28-2004 05:06 AM
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mike0151
A Friend of Dot

Registered: Dec 2001
Location: Liverpool, Merseyside, UK
Posts: 418

HAHAHA I DID on both boxes LOL. Sorry, couldn't resist sharing.

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velocitysurfer is offline Old Post 06-28-2004 05:30 PM
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velocitysurfer
Member

Registered: Sep 2002
Location: Swadlincote, Derbyshire, UK
Posts: 45

I went through the same dilemma last Friday.

I've been paying the £10 subs since Oct '02. I thought that it was about time to pay the £199 especially as my credit card was offering 6 months interest free on purchases!

I though it was worth it as most problems with TiVo are hard disc related and can easily be solved - hence the lifetime of the box is probably longer than TIVO CS expected.

So I phoned TIVO CS, and handed over my details. I asked the guy about future listing and he said that tivo had signed a new contract which stated that if they pulled out of the UK, they had a partner who would still continue to supply the listing.

p.s. He also said that my status 3. Account in good standing will change to 4. Account in good standing !!!!!!

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velocitysurfer is offline Old Post 06-28-2004 11:46 PM
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velocitysurfer
Member

Registered: Sep 2002
Location: Swadlincote, Derbyshire, UK
Posts: 45

I've just checked and it says
5. Lifetime service

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