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>>> Help - Overlapping menu's <<<

 
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Rick Sass is offline Old Post 06-28-2004 10:58 PM
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Rick Sass
Member

Registered: Mar 2004
Location: Sullivan, Wisconsin
Posts: 64

Help - Overlapping menu's

Well I just received me second 10-250 box to replace one that would not output HDMI. The new box does output HDMI, however I cannot get past the first guided setup menu. Every page after the first is overlaid onto the previous screen, so that by page 4 you have three screens of mish-mosh. I called tech support and they are no help. Anyone have any ideas? The tech had me try hitting the menu button 3 times and then the down arrow once on the front of the unit - no luck. HELP!!

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NJChris is offline Old Post 06-29-2004 12:07 AM
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NJChris
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Registered: May 2001
Location: Pompton Lakes, NJ USA
Posts: 878

Can you hook it up composite or component until it's set up then put in the HDMI to see if it's working?

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JohnTivo is offline Old Post 06-29-2004 12:33 AM
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JohnTivo
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Registered: Dec 2002
Location: Culver City, CA
Posts: 546

Sounds like the replacement unit is no good... its unfortunate, but you probably need another new unit.

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Rick Sass is offline Old Post 06-29-2004 08:47 AM
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Rick Sass
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Registered: Mar 2004
Location: Sullivan, Wisconsin
Posts: 64

Composite and component react the same way. CSR said they may have to send out a tech and check it out. Talking to CSR is pretty much useless. The people on this forum more a lot more than they do about these units.

Rick

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>>> Help - Overlapping menu's <<<

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