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>>> Activating Music and Photo options <<<

 
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JayAspinall is offline Old Post 10-12-2003 03:34 AM
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JayAspinall
New Member

Registered: Sep 2003
Location: Orlando, FL
Posts: 3

Question Activating Music and Photo options

OK, color me confused... But I purchased the HMO option today and sucessfully installed the wireless adaptor (the recommened Microsoft one). The connection to TIVO with the network works just peachy. I even tested scheduling a recording via the web. It worked fine. I also installed the HMO desktop on a laptop that is hardwired to my network hub. All good so far. When I look at the setting on my DVR it says under the HMO option that photo and music are 'inactive'. How do they get 'activated'? I did check that the multi-room option was activated from both the desktop and from the client central website. I did connect to the TIVO service several times. I did 'restart' the DVR.... I'm at a loss now...

Also, should I see the DVR from my laptop as a network device? Does the domain name on my network matter? I do have WEP encryption enabled and again, the DVR recognizes the network and all is good there. What did I miss?

TIA!

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rsnaider is offline Old Post 10-12-2003 04:03 AM
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rsnaider
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Registered: Apr 2002
Location: Long Island, NY
Posts: 1997

It can sometimes take a few hours for things to switch to Active after the purchase.

I would force a call if you have not already done so, and more than likely things will switch to Active shortly after the processing of that call completes.

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JayAspinall is offline Old Post 10-12-2003 04:48 AM
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JayAspinall
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Location: Orlando, FL
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Thanks, its there now. Patience is a virture and if any of us could bottle it up and sell it...

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>>> Activating Music and Photo options <<<

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