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>>> $250 Credit from DTV for HDTivo ? <<<

 
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ebonovic is offline Old Post 03-17-2004 08:51 PM
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ebonovic
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Registered: Jul 2001
Location: Tinley Park, IL USA (SW ChicagoBurbs)
Posts: 2894

Question $250 Credit from DTV for HDTivo ?

Take a look at this post:
DTivo Forum Post

This poster states he is going to recieve a $250 credit to his account, if he purchases a HD-DTivo from another vendor?

Does anyone else know if this is going to be more of an exception or something all of us can tap into...

Yah Yah, I know... This coming from the guy who started that pain in the butt customer retention abuse thread... But I just got my landscaping estimates in ... Need to come up with a buck or two.

Plus we need something new around hear to debate.

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JimSpence is offline Old Post 03-18-2004 12:44 AM
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JimSpence
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Location: Binghamton, NY
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Yeah, I asked for verification at that thread.

This would make me and a bunch others happy if true.

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tivolovit is offline Old Post 03-18-2004 03:38 AM
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tivolovit
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Registered: Sep 2001
Location: Houston, Texas, USA
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This is not completely unheard of

quote:
Originally posted by JimSpence
Yeah, I asked for verification at that thread.

This would make me and a bunch others happy if true.




There have been posts in the HDTV forum as well as other places where people have also said they would get a credit on their account after purchasing HD boxes from other vendors. They had to activate the box and then the credit was given...obviously toward future service on their DirecTV account. I don't think it is much of a stretch to think this could happen for the purchase of an HD TiVo.

I got a credit of $200.00 from DirecTV after I bought my first HD receiver 2.5 years ago and complained about the lack of promised additional HD programming.

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PaJo is offline Old Post 03-19-2004 05:24 PM
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PaJo
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Posts: 63

I called back to confirm the notation of $250.00 to my account if I purchased a new HD DTivo, got a regular CSR , he confirmed the notation on my account and asked if I purchased the new equipment and was ready to activate it.

As posted previously, we are with DTV over 2 years, have 4 Dtivos and pay over $100.00 a month to DTV, not sure what offers other customers will get. However I can say the woman that talked with me was very confident that DTV would be giving existing customers good deals once DTV gets the new HDTivo - when she repeated " if I can not hold out any longer I can buy the HDTivo anywhere and get the $250.00 credit " I got the feeling that if I waited the deal would be even better buying from DTV.

I have to say it is tough holding out, and as posted earlier I am getting almost daily mailings from the cable company touting their new HD locals and "on demand" - it is tempting but I hate to go back now, they would have to really sweeten the deal. I am willing to give up HD for Tivo at this point in time but if the "on-demand" works similarly to TiVO and has HD, or they get the HD digital recorder capabilities for $10.00 a month I heard about, I may be tempted to switch back to cable.

on edit: when I talked with the woman I did not get rude, did not threaten to leave DTV, even said I was a happy DTV customer. I told her I orginally contacted them thinking I wanted the HD receiver but then decided it was worthless to me without Tivo capabilities. She was very understanding and very, very nice, she asked me if I had any concerns with DTV other than not having the HD Tivo yet. I don't remember her name but she was from the retention department.

Last edited by PaJo on 03-19-2004 at 05:39 PM

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>>> $250 Credit from DTV for HDTivo ? <<<

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