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>>> Strange Problem (stuck on powering up screen) <<<

 
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JoeBarbs is offline Old Post 06-28-2004 06:43 AM
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JoeBarbs
Senior Member

Registered: Dec 2003
Location: MA
Posts: 451

Strange Problem (stuck on powering up screen)

I picked up a 40 hr factory renewed unit, set it up on Tuesday. On Friday night, I turned my tv on and the tivo was showing "now powering up" gray screen. It stayed stuck on this screen for 15 minutes, so I had to pull the plug and repluged it in. Everything worked fine after that, until sunday when I turned the tivo on and the same thing happened.

The unit is at 38C, so the temp is normal. I have it plugged into a surge protector (going to pick up a UPS as soon as I find a good sale). Could this just be a strange thing, that might go away. Or should I start thinking about using my 30 day return period and exchange it?

Also let me state that I have never heard of anyone having a problem with a refurbed unit from TiVo. I have even purchased units for friends and they work perfectly. So I don't want some newbie to get scared off by reading this post.

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litzdog911 is offline Old Post 06-28-2004 12:34 PM
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litzdog911
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Registered: Oct 2002
Location: Mill Creek, Washington
Posts: 4364

If it still happens after you hook up the UPS, I would exchange it. You've ruled out high temperatures, and the UPS would rule out power glitches. Beyond that it's likely a hard drive problem. If you can replace it, do so. Or you could upgrade the hard drives and hope that cures the problem.

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