Registered: Nov 2000
Location: Bothell, WA, USA
I'd like to point out that there was no reason for them to take it away from Series 2 users in the first place. This isn't a "new feature". This is the return of an "old feature" that was taken away from users who *had it working*, without any reasons given.
That's the worst case of revisionist history I've seen in a long time. It was taken away, and we WERE given a reason: The feature was still in testing, wasn't supposed to have been released yet, and they were under contract to AT&T not to release it to the general customer base yet. Yes it was disappointing the way it went down, but reason WAS given, and regardless of your personal feelings about it, it was a VALID reason.
So I guess my disappointment is as follows:
-Why wait for 4.0?
-Why not flip the switch right now on all boxes?
-What's the bloody holdup?
From what TiVo has said in the past, despite popular MYTH, they CAN'T just "flip a switch" remotely. They have to send a complete new software load each and every time they make a change. THAT'S why they don't just rush out a simple fix every time they get something working. This serial control update is no different ... when you get it, you'll have to download new software, reboot, the whole works. Just because on your end you have the ability to replace one simple file and get this to work doesn't mean TiVo has the same capability.
For Pete's sake, Otto. If you don't want to accept their answers, that's fine. But don't pretend they never gave them at all.
My Sony SVR-2000 came with a serial control cable and the documentation said was for changing channels on cable and satillite boxes. So as far as I am concerned, this feature WAS promised to Series 1 owners, at least those with Sony units.
Dancar, your situation is not unusual, but if I recall, the mistake is yours. The serial cable that was included was for controlling satellite boxes ONLY. The instructions were multi-purpose, but if you re-read them CAREFULLY, the language is quite clear that serial control only worked for satellite boxes.
Considering that my SVR-2000 is less than 2 years old, I think it is too early to end support. Future software upgrades were promised in the marketing, so I expect any new features that the hardware will support (I accept that HMO is NOT supported on Series I hardware). Microsoft did not end support for Windows 95 until very recently, years after they stopped selling the product. So I expect the updates for TiVo software to last longer than 1 year.
YOUR SVR-2000 may be less than two years old, but the MODEL is not. It originally shipped with version 1.3 IIRC, and you simply got months/years of software updates all at once. To use your Microsoft analogy, just because you bought Windows 95 in 1997, doesn't mean that you should get more support than someone who bought it in 1995. You waited until the technology and software had matured, which was a smart decision. You also cut your support short in the process.
TiVo promised future software updates, and you got them. They did NOT promise future software updates into perpetuity, or even up to a specific date. You got the updates they promised. For crying out loud, they even added Internet guide data over hacked-in Ethernet controllers. You got more than what was promised.
And just because Microsoft has the bankroll to support a dead product years after they no longer manufacture it, you can't expect EVERY company to do the same. If you're expecting TiVo to act like Microsoft, then expect them to shelve the whole thing any day now.
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223 Hr. Series|2 TiVo
87 Hr. DSR7000 DirecTiVo
The Revolution will be Televised.
I'm just watching it on a 30 minute delay.
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