TiVo Forum Special Member
Registered: Jan 2003
Warning: Remote Rant...
I think URC (the makers of the MX500, MX700) have really made a big mistake in ignoring the DVR community. The MX500 was first released more than three years ago, and what have they done to improve the PVR capability of their remotes since then? Absolutely nothing. Some would argue they've taken a step backwards.
I asked URC back in January whether they had plans for a more PVR-friendly remote. Their answer? According to URC, makers of the MX500, there was no demand for a more PVR oriented remote. I asked them again last week. The response? They said the MX500 is as good as it gets for DVR. They even gave this board as a reference for that claim. They implied no PVR-friendly remotes were planned, but we might see something in the "next 18 months."
Clearly, Harmony sees a demand for more PVR-friendly remotes, or they would not have designed and released the H688.
No doubt, URC is one of the leaders when it comes to button layout and design. But even the best layout in the world can't compensate for major design flaws, like the absence of dedicated buttons for common PVR functions. Certainly, if the MX500/MX700 didn't offer customizable LCD buttons, we all would have abandoned them long ago.
When is Universal Remote Control (makers of MX500, MX700) going to recognize that TIVO and DVR have become essential components in every serious home theater? When will they realize that they can't remain a pioneer and industry leader in the HT remote industry without a product that is optimized for TIVO and DVR use? What happened to that vision and leadership that came up with the MX500 and MX700 in 2001? Where is that vision today?
No one is going to buy a universal remote without volume buttons. No one is going to buy a universal remote without dedicated transport buttons for a DVD player. Yet URC expects us to continue to pay $200 to $350 for new remotes without dedicated hard buttons for instant replay, 30-sec skip, record, and List -- core TIVO and DVR functions that we all use on a daily basis.
If you're a fan of the MX- or URC- series from Universal remote, or are simply in the market for a PVR-friendly remote, please contact them at email@example.com (marketing) to make sure they know that you are interested in a more PVR-friendly universal remote, with dedicated buttons for TIVO functions. They are under the impression that no significant demand exists for additional DVR/TIVO buttons. If you use the MX500/MX700 now, let them know what improvements for TIVO/DVR you want in your next remote.
If they are not made aware that they're missing out on your business, they'll continue to release products like this new $150 remote, when they should be putting out remotes more like this. This $150 remote is the sort of product we all expected in 2001, when PVR and DVR was just a dot on the map. This is not the type of remote that we should encourage in 2004 and beyond, with 6+ million PVR and DVR users.
Last edited by bkdtv on 04-16-2004 at 08:07 PM
POST #78 | Report this post to a moderator
| IP: Logged