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>>> Rapid Satellite Delivers HD Units <<<

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NJChris is offline Old Post 05-05-2004 11:22 PM
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NJChris
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Registered: May 2001
Location: Pompton Lakes, NJ USA
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If they were going in order of order#, I wouldn't be annoyed, but jeez... I'm still pending...

Oh well.. I was going to respect Nick's request to not bug him... Time to email...

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DoritoOfDeath is offline Old Post 05-05-2004 11:25 PM
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DoritoOfDeath
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Registered: Apr 2004
Location: Las Vegas, NV
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When did your order go to fulfillment? Man I hope mine wasn't an attempted delivery today and I wasn't there.

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daperlman is offline Old Post 05-05-2004 11:25 PM
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daperlman
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Registered: Jan 2002
Location: Southeast
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quote:
Originally posted by NJChris
If they were going in order of order#, I wouldn't be annoyed, but jeez... I'm still pending...

Oh well.. I was going to respect Nick's request to not bug him... Time to email...

Keep in mind they apparrently use drop shipping... so ground delivery from (In my case Andersenville, TN to GA.) can literally take 2 hours whereas (from CA. to Atlanta might take 10 days)

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dknightx is offline Old Post 05-05-2004 11:31 PM
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dknightx
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Well, I've got good news and bad news.

The good news is that I got an email from Nick at around 6pm last night saying that they were just going to barely get to my order and that it would ship out immediately. He offered me the option of upgrading to FedEx Priority Overnight for $100 extra, and I went for it.

The bad news is that FedEx didn't deliver the package today as they were supposed to! It is stuck in Memphis for no known reason and they say I won't get it until Thursday. Got a bunch of apologies from them and they agreed to refund the overnight shipping charges to Perfect 10, and Nick said he will refund my $100.

So, no HD Tivo for me tonight, but should definitely be here tomorrow...

Oh yeah, next time I need a package to be priority overnighted I'll be picking somebody OTHER than FedEx! One of my neighbors works for FedEx and I'll definitely be giving him some grief over this!

-Dave

p.s. I ordered my unit on 4/30 at 1:54pm EDT and my order number was 691xx. I canceled my other VE, SS, BB, and NS preorders already.

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NJChris is offline Old Post 05-05-2004 11:39 PM
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NJChris
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quote:
Originally posted by daperlman
Keep in mind they apparrently use drop shipping... so ground delivery from (In my case Andersenville, TN to GA.) can literally take 2 hours whereas (from CA. to Atlanta might take 10 days)


What's drop shipment mean? My order still shows Pending Shipment. My card has only an authorization for the $, no real charge.

If they knew what warehouse it was going to come from, wouldnt the status change?

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HofstraJet is offline Old Post 05-05-2004 11:40 PM
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HofstraJet
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Registered: Jul 2001
Location: Coral Springs, FL USA
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Daperlman - what time did you order? I still find it irksome that my order hasn't been sent to fulfillment - I ordered 3:22 PM EDT 4/30 with expedited shipping and I am still pending shipment!

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Chew is offline Old Post 05-05-2004 11:47 PM
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Chew
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Registered: Jan 2003
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quote:
Originally posted by NJChris
What's drop shipment mean? My order still shows Pending Shipment. My card has only an authorization for the $, no real charge.




I'm still in the same boat as you: pending shipment, no charge only authorization.

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daperlman is offline Old Post 05-05-2004 11:48 PM
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daperlman
sci-fi wasabi

Registered: Jan 2002
Location: Southeast
Posts: 5144

quote:
Originally posted by NJChris
What's drop shipment mean? My order still shows Pending Shipment. My card has only an authorization for the $, no real charge.

If they knew what warehouse it was going to come from, wouldn't the status change?

I believe it is when the retailer doesn't ship from their business but it is sent straight from manufacture or another warehouse. I am guessing it is very possible our equipment may be shipping from different places.

HofstraJet: I honestly didn't remember, but my order conf. came after 1p on Friday. Then yesterday I got the "Your Rapid Satellite order has been sent to our warehouse" email. I am truly astounded to have it already... it is not even reasonable to expect it that soon with standard shipping.

Also they used UPS... who have a crap load of their fleet in Atlanta (home of big brown) maybe that helped.

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taichinanda is offline Old Post 05-05-2004 11:52 PM
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taichinanda
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Registered: Aug 2003
Location: Jacksonville, FL
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I ordered at 1pm EDT 4/30 and have not received any confirmation emails or phone calls from RS. But the status of my order is now 'Shipped', tracking number not available.
Hopefully with expedited shipping they can deliver it to Jacksonville, FL by Friday.

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buckeye1010 is offline Old Post 05-06-2004 12:00 AM
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buckeye1010
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Registered: Dec 2002
Location: Dayton, OH
Posts: 423

Mine has arrived!!

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daperlman is offline Old Post 05-06-2004 12:01 AM
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daperlman
sci-fi wasabi

Registered: Jan 2002
Location: Southeast
Posts: 5144

quote:
Originally posted by taichinanda
I ordered at 1pm EDT 4/30 and have not received any confirmation emails or phone calls from RS. But the status of my order is now 'Shipped', tracking number not available.
Hopefully with expedited shipping they can deliver it to Jacksonville, FL by Friday.

If they didn't even send you a conf. when you bought something is wrong:
with your em address you gave
the communication b/t his server and yours (yours may block theirs)

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NJChris is offline Old Post 05-06-2004 12:07 AM
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NJChris
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Registered: May 2001
Location: Pompton Lakes, NJ USA
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quote:
Originally posted by daperlman
If they didn't even send you a conf. when you bought something is wrong:
with your em address you gave
the communication b/t his server and yours (yours may block theirs)



I'm in that same boat. But I got Nick's email in my junk mail folder (which I check multiple times a day to see if I got anything more).

I feel like I've become one of the insane obsessive complusive people I made fun of in another thread about pre-ordering.

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Paperboy2003 is offline Old Post 05-06-2004 12:14 AM
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Paperboy2003
Wasting time here

Registered: Mar 2004
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What a shock....I am still 'pending shipment'!!!

Arghhh

(order confirmed @ 3pm on Friday)

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Paperboy2003 is offline Old Post 05-06-2004 12:22 AM
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Paperboy2003
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[QUOTE]Originally posted by dknightx


"The good news is that I got an email from Nick at around 6pm last night saying that they were just going to barely get to my order..."




What exactly does that mean. That they only have limited units left and he's getting one of the last, or that they are almost done shipping for the evening and his is going out.

Any clarity would be appreciated!!

Doug

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dknightx is offline Old Post 05-06-2004 12:38 AM
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dknightx
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Registered: Jul 2003
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quote:
Originally posted by Paperboy2003

"The good news is that I got an email from Nick at around 6pm last night saying that they were just going to barely get to my order..."

What exactly does that mean. That they only have limited units left and he's getting one of the last, or that they are almost done shipping for the evening and his is going out.

Any clarity would be appreciated!!

Doug [/B]


I get the feeling that they are not limited by availability of units, but are limited by their ability to get them shipped. It seems as if they can only ship a relatively small number each day (at least compared to the number that VE was able to turn around in the same day). I have no proof of this, but that is what it seems like. They have definitely shipped units on both Monday and Tuesday of this week; no idea if any have shipped today.

-Dave

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hawkeye1101 is offline Old Post 05-06-2004 12:43 AM
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hawkeye1101
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Registered: Nov 2001
Location: Iowa
Posts: 55

quote:
Originally posted by NJChris
If they were going in order of order#, I wouldn't be annoyed, but jeez... I'm still pending...

Oh well.. I was going to respect Nick's request to not bug him... Time to email...



I'd like to hear what Nick has to say, if he responds. I'm in the same boat as you I think. I wonder why mine hasn't shipped when I paid the extra charge.

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Paperboy2003 is offline Old Post 05-06-2004 01:11 AM
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Paperboy2003
Wasting time here

Registered: Mar 2004
Location: Randolph, New Jersey
Posts: 409

quote:
Originally posted by NJChris
If they were going in order of order#, I wouldn't be annoyed, but jeez... I'm still pending...

Oh well.. I was going to respect Nick's request to not bug him... Time to email...



Chris, did you e-mail? Did you get a response? Are we all screwed? Please! Inquiring minds want to know!!

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jeffshome is offline Old Post 05-06-2004 01:22 AM
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jeffshome
Member

Registered: Jan 2002
Location: Lawrenceville, GA
Posts: 43

I'm beginning to think tomorrow's promise by BB is looking better and better. RS is not instilling confidence in me. Too bad I didn't jump on CC's preorder today -- I didn't think I needed to.

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Paperboy2003 is offline Old Post 05-06-2004 01:27 AM
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Paperboy2003
Wasting time here

Registered: Mar 2004
Location: Randolph, New Jersey
Posts: 409

quote:
Originally posted by jeffshome
I'm beginning to think tomorrow's promise by BB is looking better and better. RS is not instilling confidence in me. Too bad I didn't jump on CC's preorder today -- I didn't think I needed to.


same with me...I was on the phone with them and decided I would try and trust what Nick said. I don't think CC is getting anymore out soon anyway

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DoritoOfDeath is offline Old Post 05-06-2004 01:56 AM
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DoritoOfDeath
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Registered: Apr 2004
Location: Las Vegas, NV
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When did you place your order again paperboy? The website states:

Stock Update (5/4/04 - 6:10PM EST) Orders for the HDTV DIRECTV TiVo placed after 5/1/04 at 10:40 AM EST will be placed on our waitlist.

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