Registered: Jun 2004
Originally posted by DrStrange
Here it comes - people who bought at the full price wanting a bone thrown to them apparently believing every price drop should be made retroactive to date "X" where "X' is "the day I bought it". Oddly nobody makes the same request when prices go up.
Prices change. You paid what it cost at the time you bought it. Tomorrow it may cost something else. Life's like that. Deal.
This argument doesn't hold water for a couple of reasons.
For one, if I buy something at the store today and it goes on sale in a week, I can go into the store and get the difference refunded to me. I haven't seen TiVo making such concessions. I bought in at the top of the market long ago so I'm not asking for that but some customers were screwed by this.
Second, as mentioned in other posts, this is a service you pay for, not an asset. So, when TiVo devalues it instantly to $0, it's not like when Maxtor lowers the price on my hard drive because something better comes along. I can't resell this service for any value whereas I could recover value for an asset like a hard drive.
TiVo is well within their rights to charge whatever they want for their service. Personally, I think this could have been handled better with a "We recognize you're a loyal customer" email; that would suffice for me. Instead, I find out from the news letter about the "new" feature. That's crap, it's a slap in the face to the early adopters who would help pull along future developments.
As you say, that's life. My response is that for my next pvr, I will build a freevo and have full control over all the features, drives, access and media I want while not waiting for another service to be devalued from under me. As an early adopter, that's both my ability and prerogative, a prerogative that is highly influenced by the lack of tact with which this was handled. That's capitalism and I'm an angry consumer, deal.
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