Registered: May 2002
Trouble with 2nd tuner & new triple-LNB dish
I just upgraded yesterday from a dual-LNB oval dish to the triple-LNB dish in anticipation of my HD-TiVo that (hopefully) is soon to arrive. Right now, I've got a Philips DSR6000. The installer replaced the old dish with the new one and everything seemed to work fine, so he took off. This morning, I tried using both tuners, and it appeared that the second tuner wasn't working. I'd always get a black screen.
After spending 90 minutes (!) on the phone with the DirecTV tech support, and getting nowhere, I thought somebody here might know more than the tech support guy.
When you do the guided setup, you clearly see similar signal strength on both Sat In 1 and Sat In 2 (plus or minus two) for each transponder on all three satellites. Then, when you hit "okay", it says that Sat In 1 is just fine, but Sat In 2 can't get the signal. Also interestingly, when it says "Multiswitch", it starts saying "4-Port" and quickly replaces it with "DiSEqC". The DirecTV tech said he'd never seen anything like this before, but a quick Google search says that it's just a standard model code for a multiswitch.
The best thing the DirecTV tech could say is that the dish and multiswitch seems to be fine (I have the dish wired directly to the TiVo with nothing in between), so therefore it must be a problem with my TiVo. Given that everything worked just fine with the previous dish, I'm tempted to think something's wrong with the dish.
Anybody else had similar problems? Is it worth making a stink, or would it be easier to just wait for the HD-TiVo to show up and take it from there?
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