TiVo Community Forum Archive 1
READ ONLY ARCHIVES

Welcome to the TiVo Community Forum Archive
This archive covers threads on TiVo Community Forum that have not been posted to from the start until June 30, 2004.  Any thread that has a post made to it between 7/1/04 and 12/31/05, that had not been posted to, will be found in Archive 2.
This is a READ ONLY site.

  Search | ARCHIVE 2 | MAIN SITE

TiVo Community Forum Archive 1 : Powered by vBulletin version 2.2.8 TiVo Community Forum Archive 1 > Main TiVo Forums > TiVo Help Center
>>> Multi-Service Discount Question <<<

 
Forum Jump:
Search this Thread:
Last Thread   Next Thread
Author
Thread ---> Show Printable Version | Email this Page | Subscribe to this thread Post New Thread    Post A Reply
geoman47 is offline Old Post 06-29-2004 01:33 AM
Click Here to See the Profile for geoman47 Find more posts by geoman47 Add geoman47 to your buddy list Show Printable Version Edit/Delete Message Reply w/Quote
geoman47

Registered: Sep 2002
Location: Atlanta, GA
Posts: 277

Multi-Service Discount Question

So I got the 2nd TiVo a few weeks ago and signed up for monthly service to take advantage of the $6.95/month charge. However, as of my first bill, I was charged $12.95/month. Anyone seen a $6.95 charge yet?

I sent an email to customer service to inquire about this, but got a stock response:

“For security purposes, e-mail support is unable to access TiVo service account information. Please contact TiVo Customer Support at: 877-367-8486, between the hours of 8AM and 8PM PST. We apologize for any inconvenience.”

However, I don’t want to bother calling wasting my time & TiVo’s time if this is going to be fixed without further intervention on my part. Just wondering what others are experiencing in this area.

__________________
TiVo Brand Series 2 : TCD140060 : 160 hours
Toshiba Series 2 : SD-H400 : 80 hours

POST #1 | Report this post to a moderator | IP: Logged

TiVoBill is offline Old Post 06-29-2004 01:36 AM
Click Here to See the Profile for TiVoBill Visit TiVoBill's homepage! Find more posts by TiVoBill Add TiVoBill to your buddy list Show Printable Version Edit/Delete Message Reply w/Quote
TiVoBill
Advanced Member

Registered: Jun 2002
Location: Alviso, CA
Posts: 888

Re: Multi-Service Discount Question

quote:
Originally posted by geoman47
So I got the 2nd TiVo a few weeks ago and signed up for monthly service to take advantage of the $6.95/month charge. However, as of my first bill, I was charged $12.95/month. Anyone seen a $6.95 charge yet?

I sent an email to customer service to inquire about this, but got a stock response:

“For security purposes, e-mail support is unable to access TiVo service account information. Please contact TiVo Customer Support at: 877-367-8486, between the hours of 8AM and 8PM PST. We apologize for any inconvenience.”

However, I don’t want to bother calling wasting my time & TiVo’s time if this is going to be fixed without further intervention on my part. Just wondering what others are experiencing in this area.



Geoman47,

Can you send me a PM with your name and TiVo service number? I will check into it for you.

__________________
Bill Dailey
Project Manager
TiVo Customer Support

POST #2 | Report this post to a moderator | IP: Logged

All times are GMT. The time now is 06:57 PM. Post New Thread    Post A Reply
  Last Thread   Next Thread
>>> Multi-Service Discount Question <<<

TiVo Community Forum Archive 1 : Powered by vBulletin version 2.2.8 TiVo Community Forum Archive 1 > Main TiVo Forums > TiVo Help Center
Search The Internet
 
Show Printable Version | Email this Page | Subscribe to this thread

Forum Jump:
 
Search this Thread:

Forum Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is OFF
vB code is ON
Smilies are ON
[IMG] code is ON
 

< Contact Us - TiVo Community Forum Archive 1 >

Powered by: vBulletin Version 2.2.8
Copyright ©2000, 2001, Jelsoft Enterprises Limited.
(C)opyright - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVo® is a registered trademark of TiVo Inc. This site is not affiliated with TiVo Inc.
Page generated in 0.04310989 seconds (87.31% PHP - 12.69% MySQL) with 20 queries.


Spider History Index