Registered: Not Yet
Originally posted by modnar:
The only fair way to drop the toll free number now is say something like, "Only customers registered before August 1, 2001, will be able to use the toll free number."
Right now, no matter what the source, this speculation about TIVO's 800# is FUD. (Since some particularly alert but uninsightful poster made the point that RB's subsequent post made the original information in this thread potentially true, I will state unequivacally that after RB's post my FUD comment above no longer reflected the facts, which had changed.)
When, and if, TIVO makes changes in the way that the recorders access data, they most likely will do whatever makes sense from a business perspective. Being "fair" makes sense only if it won't put you out of business.
Eliminating a charge for one set of customers, but not another, might not be the greatest spur for sales. It might be that eliminating 800#'s completely would result in more sales than a grandfathering scheme.
I gotta' admit I don't understand the rationale for a customer getting access to an 800# just because their telco. charges for local calls.
Long term, using telephone calls to exchange data with recording machines seems a very cumbersome and expensive way to achieve that data transfer. Think of the cost of maintaining all those local numbers.
Coupled with the unfortunate tendency for TIVO's telephone modems to fail, the requirement for a TIVO telephone connection is one of the weaker parts of the TIVO business model and potentially holds it back.
Gemstar has a deal with PBS stations for use of their subcarrier signals to download its program guide data. VideoGuide, the guide service that went out of business, used pager radio frequencies.
I don't know the cost savings these or other methods would produce, but if a phone connection was only needed to send data from the recorder to TIVO, it seems a very short call every two weeks or so would do it.
[This message has been edited by arjay (edited 06-13-2001).]
[This message has been edited by arjay (edited 06-14-2001).]
POST #42 | Report this post to a moderator
| IP: Logged