He's also a client!
Registered: Apr 2000
Location: Jackson, Mississippi
Re: Tivo, Best Buy, telemarketers, the FTC, and $500 in your pocket.
Originally posted by Belmont
Recently I sent a letter to Tivo asking them to not use my phone lines to send me any more advertisements.
The Federal Trade Commission has established certain guidelines telephone solicitors must follow. Telemarketers that violate the rule and continue to call your house are fined $500. The DTC takes a $30 handling fee and the rest is paid to the consumer. Each time the telemarketer violates the Do Not Call order the fine is tripled. i.e. 2nd offense is $1,500, the 3rd is $4,500. (http://www.ftc.gov)
Tivo is using five percent of the space on my Tivo for unsolicited advertisements. Furthermore the delivery of the promotional material adversely affects the stability of the Tivo unit, resulting in the unit hanging hard as many as a dozen times in day.
I get a newspaper delivered--the accounts receivable department is allowed to call me, but the subscription renewal department is on my Do Not Call list. Just because I do business with the newspaper does not give them the right to use my phone to try to sell me anything. Why should Tivo be any different?
As anyone else had any luck with stopping Tivo from delivering unsolicited advertisements?
"Do Not Call" statutes wouldn't apply to TiVo anyway, since they have already established a business relationship with you. Besides which, you are technically calling them, and the ads aren't delivered by telephone. Furthermore, if you don't want the ads, you have the option of selling your unit and/or discontinuing your service.
Your analogy is fatally flawed. My advice: go troll somewhere else.
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