Registered: Dec 2001
I had convinced some friends to try Tivo, because I thought that Tivo was a good company. My friends got the new 60 Hour Series 2, and hooked up the serial control cable and it worked! Took them 2 seconds. They got upgraded to 3.0 after a couple of weeks and it stopped working with no warning! I had a hard time explaining why such a good company would do such a stupid thing. I have basically had to reevaluate why I thought that Tivo was a good company.
I am very disappointed in Tivo management for this incompetent and short sighted decision.
Claims that this decision was made only after careful consideration serve only to confirm that an unacceptable level of incompetence exists within Tivo, most likely at the senior and executive management levels.
Tivo you need to look long and hard at your current leadership and figure out who is now out of their league as Tivo moves from being a small entrepreneurial company to a mid-sized mainstream entertainment company. It is probably the entrepreneurs who have been with Tivo since the beginning, and really got Tivo going, and who deserve our sincere thanks, that now need to move on.
These individuals should step aside and allow some professionals with a backbone, and real experience in running a large company to actually run Tivo, or you may as well start downloading ads for SONICblue’s Replay TV to everyone’s Tivo boxes, because that is where the Tivo customers are going to end up.
Sonicblue is really pissing off a lot of people with their commercial skip and unit to unit copy capability, and they are doing this in order to provide their customers with better features, you got to hand it to them, they got balls! Tivo doesn’t have the backbone to enable a serial control port, because the cable companies might get mad! Oh boo hoo, if you guys are really that scared of pissing anybody off, pack it up and do something safer, like selling VCRs.
It is a brave new world of pervasive computing out there, and if Tivo does not wake up and get more aggressive about bringing new features to their customers, other companies will step into the breech, and Tivo will start down the slippery slope of loosing market share.
Just because Tivo has a feature that some cable providers do not support does not make the feature undesirable.
Using the faulty logic that “users will call their cable company demanding a new or upgraded cable box to support the serial interface, which would then overwhelm the cable companies…” would lead one to believe that users might call their TV, amplifier, and DVD manufactures demanding upgrades (why doesn’t my amplifier have Dolby 5.1, why doesn’t my TV have component input, etc.. obviously this is ludicrous and does not happen.
Serial control is a minor issue, but exposes weakness in Tivo management, mainly in their ability to provide critical thought and leadership to Tivo customers, but of course that is just my opinion, I could be wrong.
Tivo, do not forget who you work for. (hint, it is NOT the cable companies or the networks).
POST #6 | Report this post to a moderator
| IP: Logged