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>>> 2.0.1 z16 Severely Dropping S-video Resolution <<<

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Old Post 04-05-2001 04:14 AM
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jameskg
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quote:
<font face="Verdana, Arial" size="2">Originally posted by Genom:
I know I sound very negative, but I really do like my TiVo. Being in the very high end video business, I can apreciate what has been done here. It's just tech support I have a beef with.</font>


I think you should consider the posibility that you happend to get bad (or no) service from a tech support group that normally offers excellent service to those who need it, on all levels. This thread is a perfect example. Sometimes things slip through the cracks at tech support places. The over-all opinion of people in the forums (who are probably the most critical) is that the service is above average. Why not give it another shot?



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JKG II - Radio Engineer Guy with a TiVo box...

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Old Post 04-06-2001 12:48 AM
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boat-anchor
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Is there a way that we can get on the "test the fix" group sooner rather than waiting for the fixed to be released to the general 2.01 populus?

This video quality problem is depressing.

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ShiningBengal is offline Old Post 04-06-2001 12:51 AM
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ShiningBengal
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quote:
<font face="Verdana, Arial" size="2">Originally posted by VictorWI:
quote:
Originally posted by TiVolutionary:
I'm testing a fix...

so are some of you.

I'll let you know if the first tests go well.
-RB

</font>

Whoo Hoo! Now let's just hope it goes well and can be quickly rolled out to the masses!





I have an IHF calibrated 60" Hitachi Ultravision rear projector, and I haven't noticed any change at all in picture quality going from 1.3 to 2.0.1. I haven't any objective tests to prove it, but my eyes are very intolerant of video distortion of all kinds.

Perhaps the problem occurs in TiVo setups that switch signal sources. All of my input is Dish Network satellite.

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Ignore them, m'dear: They're beneath your dignity.

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brianp6621 is offline Old Post 04-06-2001 12:58 AM
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brianp6621
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quote:
<font face="Verdana, Arial" size="2">Originally posted by ShiningBengal:
I have an IHF calibrated 60" Hitachi Ultravision rear projector, and I haven't noticed any change at all in picture quality going from 1.3 to 2.0.1. I haven't any objective tests to prove it, but my eyes are very intolerant of video distortion of all kinds.

Perhaps the problem occurs in TiVo setups that switch signal sources. All of my input is Dish Network satellite.

</font>

I too don't believe I am seeing this issue. My setup is cable only from a cable box via RCA video, and then from TiVo to my VVEGA XBR via S-Video..

Also, since I have no multiple sources, I have no way to switch back and forth to witness the change, but in general I don't notice a fuzziness on even the sharpest images like my cable box guide...


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Using version 2.0.1

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Old Post 04-08-2001 01:00 AM
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boat-anchor
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Fix, fix, fix, where is the fix?

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bsnelson is offline Old Post 04-08-2001 04:27 AM
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bsnelson
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MFS, MFS, MFS, it's in the MFS..

Brad

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Guy Kuo is offline Old Post 04-08-2001 04:27 AM
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Guy Kuo
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They're trying. I'm not pressing too hard to allow the guys a chance to catch their breath after this past week's announcements. It needs to be fixed and I'm still confident it will happen.

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Harv is offline Old Post 04-08-2001 04:45 AM
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Harv
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quote:
<font face="Verdana, Arial" size="2">Originally posted by Guy Kuo:
They're trying. I'm not pressing too hard to allow the guys a chance to catch their breath after this past week's announcements. It needs to be fixed and I'm still confident it will happen.</font>


I was hoping you'd be one of the first ones to get the fix to try out.

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Cornflakeguy is offline Old Post 04-08-2001 09:04 PM
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I will says this. It seems that this 'Comb' filter, or brightness correction, or whatever it is DOES seem to be reacting to something, not just 'random' correcting.

Where I see it the most is, don't laugh, on Bob Ross Joy of Painting. If you recall, the set is a deep black background, Bob, and the canvass. During the course of the show, the screen has close ups of the painting, then pulls back to show Bob (and his deep black background) and then back to the painting (which is usually bright or bright-ish).

Giving the contrast between the two shots, and the frequency in which they change, my 'auto correction' is always being fired off during the show. In short, dark, then bright, dark, then bright. No episode of Friends is like this, on average, and I don't notice it much on Friends, either.

So, *pant pant* to sum up: Maybe the correction is too sensitive!

CFG!

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BL is offline Old Post 04-10-2001 12:19 AM
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BL
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I get the same thing on Star Trek DS9. It will make Cisco's face very light (as well as the surrounding background) and then eventually get back to normal. For a period it looks very "washed out."

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Bill

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Old Post 04-10-2001 12:29 AM
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hurricane
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Question

Are those of us who received the Z16 release in advance of the gold rollout now "allowed" to call Customer Service? I would like to discuss this problem with them directly, but I seem to recall that in signing up for the release, we agreed not to "bug" Customer Service with 2.0.1 questions.

This problem was painfully evident (again) in just about every cut while watching The X-Files that I recorded last night. This is a serious issue to me and I hope that there is a resolution coming soon.

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Old Post 04-11-2001 02:34 AM
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keiths
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Are we still talking about the same problem here? This thread was created to discuss the reduction in S-Video resolution. Is this directly responsible for the contrast problems people are experiencing? Anybody? Buhler?

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Guy Kuo is offline Old Post 04-11-2001 02:42 AM
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Guy Kuo
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No. They are two separate issues. The contrast stability problem was injected into this thread but is a totally separate topic. While I believe the resolution problem will be fixed, I doubt that the contrast stability will be fixable as it is not new to 2.0.1 and may well be a hardware limitation.

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Old Post 04-11-2001 02:59 AM
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hurricane
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quote:
<font face="Verdana, Arial" size="2">Originally posted by Guy Kuo:
No. They are two separate issues. The contrast stability problem was injected into this thread but is a totally separate topic. While I believe the resolution problem will be fixed, I doubt that the contrast stability will be fixable as it is not new to 2.0.1 and may well be a hardware limitation.</font>


Dr. Kuo:

I understand from a previous post (and this one) that you believe the "contrast stability" issue that I and others interjected into this thread was also present in 1.3. I don't question your conclusion, other than to say that I never noticed it prior to receiving the upgrade, and I discovered it quite independently of any suggestion of the issue elsewhere. Can you think of an explanation for why it would suddenly be apparent to me in the new software, yet not in the old?

TiVo employees:

Will you please address the "fix" that you have previously alluded to in this thread -- will that fix solve the "contrast stability" issue, or the "resolution" issue? Are they indeed separate issues as has been suggested and if so, what is the prognosis for the issue that the latest "fix" will not address? Last, could you please indicate when any forthcoming fix will be available?

Thanks.

[This message has been edited by hurricane (edited 04-10-2001).]

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Old Post 04-11-2001 03:27 AM
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Don H
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Thumbs down

How long has Tivo been out and they still haven't got it right?

Does the NJ Lemon Law only pertain to vehicles or will it apply to Tivo?

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If you don't know where your going then any road will take you there.

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modnar is offline Old Post 04-11-2001 03:42 AM
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modnar
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quote:
<font face="Verdana, Arial" size="2">Originally posted by Don H:
How long has Tivo been out and they still haven't got it right?

Does the NJ Lemon Law only pertain to vehicles or will it apply to Tivo?
</font>


DO NOT NOT FEED THE TROLLS.

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Old Post 04-11-2001 04:25 AM
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jameskg
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OK- this thread was started for discussion about the resolution problem that was found by Guy Kuo. The contrast thing is a separate issue and should be discussed in another thread. Start one if you like, but this particular thread needs to be kept strictly to the resolution of this resolution problem

That said - TiVo also has experienced some staff loss recently, so they need some time to recover from that. Hopefully they will lets us know something soon. I haven't watched my TiVo much lately - maybe I'll get a big surprise when I turn it on again!

Anyone know when the S-Video resolution resolution is coming?

------------------
JKG II - Radio Engineer Guy with a TiVo box...

[This message has been edited by jameskg (edited 04-10-2001).]

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Old Post 04-11-2001 04:59 AM
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hurricane
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<font face="Verdana, Arial" size="2">Originally posted by jameskg:
OK- this thread was started for discussion about the resolution problem that was found by Guy Kuo. The contrast thing is a separate issue and should be discussed in another thread. Start one if you like, but this particular thread needs to be kept strictly to the resolution of this resolution problem </font>


I didn't see that jameskg was a moderator of this forum, so I thought his demand was a bit out of bounds, but who am I to say? This must be the first thread that has ever veered from the initial subject. At any rate, to keep everyone happy, here http://www.avsforum.com/ubbtivo/Forum1/HTML/006278.html is a new thread dedicated solely to discussing the contrast/brightness issue.

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Old Post 04-11-2001 06:03 AM
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i got my Tivo 4 days ago. 1.3, but it upgraded to 2.0.1 the first day, so i never got familiar w/ 1.3. relative PQ.

is there quantitative evidence to answer the following:

Q1: does the RESOLUTION problem affect STAND ALONE units as well?

Q2: does it affect ONLY z16, or 2.0.1-001-000 as well?


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feldon23 is offline Old Post 04-11-2001 07:03 AM
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feldon23
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quote:
<font face="Verdana, Arial" size="2">Originally posted by bossmonkey:
i got my Tivo 4 days ago. 1.3, but it upgraded to 2.0.1 the first day, so i never got familiar w/ 1.3. relative PQ.

is there quantitative evidence to answer the following:

Q1: does the RESOLUTION problem affect STAND ALONE units as well?

Q2: does it affect ONLY z16, or 2.0.1-001-000 as well?
</font>


It EXCLUSIVELY affects Standalone units.

Z16 and 2.0.1-001-000 are the same thing.

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>>> 2.0.1 z16 Severely Dropping S-video Resolution <<<

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