Registered: Jun 2004
Location: Tacoma, wa
Posts: 2

I experienced very bad skipping and even stopping/freezing while playing recorded programs on my Toshiba SD-H400. It seems to be working now on a couple programs that I just recorded. The one that was really skipping was recorded while the Service connection and indexing was going on. I could hear the hard drive working a lot.

My question is would this service call and processiong of data affect the recorded program just like a personal computer would if the CPU was working too hard.

I was considering taking it back for a new one, but if this is something that would be expected then I would still have the same problem.

Any help would be appricated.

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Larry D. Gibbs
gibbsla@msn.com
Only left handed people are in their right mind.

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Registered: Nov 2001
Location: Lansing, MI
Posts: 5232

That should never happen, not even during data indexing. Not even the underpowered old Series 1 units had that problem (they'd just get pretty slow replying to remote button presses). Skipping/stopping is either a sign of a bad hard drive or a weak input signal. The TiVo stops recording, including during LiveTV, if the signal strength drops too low - and TiVos are very touchy about signal strength.

If you can hear the hard drive chattering I'd suggest returning it for a new one, I'd guess that's your problem. You can try a few things for signal strength if your programming source is analog cable - try it without any cable splitters, or try an in-line cable signal amplifier.

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WWJKD - what would Jim Kirk do?

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Registered: Apr 2002
Location: Long Island, NY
Posts: 1997

The only thing I have ever noticed is slow Menu response when processing downloaded data. If your box is skipping/stopping/freezing then exchange it since it should not be doing that.

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Ron

TiVo | SERlES2 - 302 Hrs
TiVo | SONY SVR3000 - 273 Hrs

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