Registered: Jul 2003
Thanks TiVoBill but . . .
It's all going back. The picture is not subjective. It's lack of quality. I have done some investigating, read many reviews, talked to some fellow media designers and installers (HAPro, CEIDA), and TiVo is not known for its picture quality. It's basically classified as a "Blue Collar/Entry Level DVR" with enough gadgets to get the general public hooked and a picture that is passable on an average sized TV, not meant for mid to upper scale installations or larger screens. My attraction was the GUI. Just great, needs some work, but the best feature overall.
I have top of the line industrial S-Video cabling and still the direct Off Air picture through modulators and distribution panels is better than a raw feed through the TiVo box. Hooking it up to my modulators was laughable compared to a 15 year old VCR. My Echostar PVR508 is crystal clear and their hardware is considered junk. Well their GUI is since TiVo has all the copyrights. In the long run it's going to be cheaper for me to get the locals off the Dish.
I'm getting headaches from naturally trying to focus on the just-enough-out-of-focus picture. I thought I needed glasses or my monitor was going. And the artifacts and banding, just way too much junk. All this from the second/replacement unit. And the Blue Screen of no reception. That didn't happen with the first box, but that picture was worse. I could never install one of these for a client, unless they signed a waiver. This is not subjective, but actual.
Also, Tech/Customer Support, depending on who's what on which day, and which one you get after spending 10-15 minutes talking to a computer to get where you think you are going, is as dumb as a box of rocks. They would much rather argue with you than help. None had half the information that is in this forum. Every one I have spoken to has been contrary to say the least. Contradiction skills seem to be a prerequisite for the job. What ever happen to "0" for a live helpful person? I am not impressed at all by the product nor the support system. If it weren't for the hype, gadgetry, and the active lifestyles of middle America, I rather doubt this product would have much of a chance of survival. Many of the reviews I read started off by saying that TiVo is having a hard time getting started in the market. I can see why.
Up the hardware quality and lose the CS/TS attitude.
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