Registered: Jun 2002
Location: Bellingham, MA
Re: HMO Disappointing
I agree 100%. Tivo has had it's share of problems in the past, and one thing they continue to have difficulty with (IMHO) is their software interface - for HMO in this case, but my comments apply to the general UI too. The stuff they release looks "good" on a TV screen, but navigation is cumbersome, system response dreadfully slow, and they always miss major features.
In this day and age, I expect that if I purchase a software based product, that it will be as good as competing products, and also give me bug fixes and needed improvents on a timely basis. I've given Tivo (officially, to their customer support) many comments on suggestions\issues, and they either a) go into a black hole, or b) I get some response indicating they know it's a problem and to not try to do the thing that's not working. A great example - I recently wanted to try using Remote scheduling on HMO to set up a recording of a DirecTV pay per view channel. I was ticked to find that those channels are not even listed in the selections on the HMO web site, and that I couldn't even select the channel\time manually - something that one has been able to to with Tivo directly for years.
Sometimes I get so frustrated that I come in here out of deperation to look for some workaround or hack, but I really don't want to screw with them.
I know there are many on these forums who are very happy to spend time looking up 3rd party toolkits to get around many of the Tivo's shortcomings, but I and many others (the population in general) don't want the hassle.
What Tivo needs to is to get on the ball to add badly needed fixes, improvements, and features to it's software, both HMO and the main stuff. They should go out and look at all of the hardware and software based PVR systems, and make sure they are offering better than what's out there, if they want to maintain a rep as the leader in their business.
And yes, I know some competent Tivo folk are on these boards, but I shouldn't have to come in here to get some sort of response or mindshare from Tivo. Also, with all of the participation and expertise in the Tivo people here, I see don't see the whole Tivo software development approach changing.
ps - I have three hundred or more folders in my MP3 collection - one for every CD - and I get tons of time outs, even with a large cache on my computer. It's pathetic, and is an example of a BASIC core feature of the product that does not work properly, and even months after release, has not been improved.
pps - jeez, come on - the HMO does not even offer basic stuff like displaying album art or looking up info on tracks\artists that almost all MP3 players have now.
Originally posted by timtas
I agree with other posters -- HMO is quite QUITE disappointing. There are several little shortcomings -- here are the BIG ones (IMHO):
- no organizing/navigating by ID3
- no way to queue up selections to play
- no way to randomly play entire collection
TiVo HMO is an ineffective way to play music IMHO. Basically you have to be sitting there with your hand on the remote every time a song, folder or playlist ends or else the music stops. If your friends are over, you can't say to one of them, "you pick the next song." If you wanna do some chores around the house you can't queue up two or three albums or a bunch of songs to play, or even your whole collection. Pretty soon whatever song or album you played stops and you have to run over and "bloop" around to pick the next thing. If you want an album to play in order you have to name the files just right.
You cannot find a media jukebox on the market today that is lacking these basic features -- only TiVo HMO. Disappointing.
- can't customize channel lineup (large % of results are irrelevant)
- results limit of 250 (prevents browsing by category)
- no feasible way to browse channels (no 'back' and 'next' controls)
- no wishlists
- ratings are missing
This is the biggest disappointment. The scheduling features are so so so much better on the machine; online is really not worth it. Online scheduling is only worth it if you know a certain show you want to schedule. I guess I expected this to be like 75% of the machine's features, but it's only about 25%.
- not support for 802.11g networking (large files download too slow)
- 2 clicks to go from thumbnail to full screen
Photo module is generally okay, but it's a little awkward to navigate due to extra unnecessary clicks. I have a lot of TIFFs so download on wireless are slowwwwwww
I do not use the networked TiVo sharing thing.
I paid $49 for it, so I can't complain too much. But in my judgment, this is a gee-whiz add-on, not really a very useful product. I got it recently, so I can't complain yet about no upgrades. Hopefully TiVo will at some point make this into a useful product, instead of just milking it.
Series 2 Tivo 60 Hour
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